Is this for Remote Assistance?

In the BT Home Hub, if you go to Advanced > Home Network >.Interfaces > LocalNetwork, under IP Addresses, there is 10.0.0.138/24 and 192.168.1.254/24.

Is the 10.0.0.138/24 one for Remote Assistance to allow Technical Support to connect to you?

I know there is an option to turn this on and off in a previous menu, but I guess the 10.0.0.138/24 one reflects the range of IP address they would be using to connect to you.

I say this because you can logon the router with 10.0.0.138 as well as the 192 one as well as the DNS address. Maybe their using the Class A IP address for remote assistance?

nope a 10.x.x.x is a local IP address, they have to get your IP and then you have to tell them the password with the remote assistance in the hub, or they can get you to download their software!

Why have I got the 192 and the 10 ones? Should I just remove the 10.0 one or will I need it? Doesn't have anything to do with Telnet does it? Have you got it too?

Edited by Ballistics (Sat 22-Jul-06 00:50:42)