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Standard User deleted
(deleted) Sun 03-Aug-08 22:29:03
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Faster than I can go...


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My speed just keeps going up and up, it was 1.5meg when I joined and now its just over 3meg, though apparently the fastest speed my line can support is 1.5meg and thats with ADSL Max, but I still can't get BT Vision as the Wholesale Checker says 1.5meg is my max!
Standard User GeekyOne
(member) Mon 04-Aug-08 08:08:24
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Re: Faster than I can go...


[re: deleted] [link to this post]
 
If you are getting 3mbps as a stable speed, and have been for a while (e.g. a month or so) then give them a ring and explain to them that the checker is wrong and that if they check your speeds they will see you have been stable on 3mbps - you may need to talk to a couple of folks to get through to one who will actually check and act upon it but it's definitely worth pushing.
Standard User Beerhunter
(experienced) Mon 04-Aug-08 12:55:18
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Re: Faster than I can go...


[re: GeekyOne] [link to this post]
 
BT need to reset your MSR (Maximium Stable Rate) number as that will have e been set when you had the lower speed. Ask them to do that and then you should be OK for BT Vision.

Terry


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Standard User deleted
(deleted) Mon 04-Aug-08 21:27:44
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Re: Faster than I can go...


[re: Beerhunter] [link to this post]
 
Will do that, thanks for your replies.
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