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Standard User deleted
(deleted) Mon 25-Aug-08 00:46:20
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Throttling and Data Protection Act


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I'm curious if anyone has, or head of, demanding a reason to why they are being throttled?

A simple request under the Data Protection Act for BT to disclose the records they have of you should sort it. Surely?
Standard User deleted
(deleted) Mon 25-Aug-08 10:03:31
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
Calling the FUP team maybe more fruitfull, cheaper and quicker.
Standard User deleted
(deleted) Mon 25-Aug-08 11:02:52
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
BT will just come back to you and say its to provide all users a consistent level of service or something to that effect.


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Standard User deleted
(deleted) Mon 25-Aug-08 12:35:20
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
Phoned, they say they do not know if a user is being capped, and it may be rare as only 1% of users are.

Standard User deleted
(deleted) Mon 25-Aug-08 14:55:45
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
Your phone line isn't a living thing so I doubt the DPA applies.
Standard User deleted
(deleted) Mon 25-Aug-08 21:03:04
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
It would disclose Personal Information but that is all.
Standard User deleted
(deleted) Tue 26-Aug-08 07:20:29
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
You need a newspaper like "register" to persue the matter under the freedom of information act or alternatively "thinkbroadband" could give bt a try to see their response, bt could hide from devulgeing the information claiming the information requested is a trade secret,
Standard User Beerhunter
(experienced) Tue 26-Aug-08 09:37:57
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Re: Throttling and Data Protection Act


[re: deleted] [link to this post] 		 
BT are not a Public (Government) organisation and so the Freedom of Information Act does not apply.

Terry
Standard User BSD
(member) Tue 26-Aug-08 16:05:51
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Re: Throttling and Data Protection Act


[re: Beerhunter] [link to this post] 		 
No-one mentioned the freedom of information act, you may request data under the data protection act.
Standard User deleted
(deleted) Tue 26-Aug-08 18:27:34
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Re: Throttling and Data Protection Act


[re: BSD] [link to this post] 		 
You are responding to Beerhunter. Beerhunter was responding to knorrish. knorrish mentioned the freedom of information act.
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