Migrating from BT Broadband

My contract is up at the end of November,does anyone know the earliest time i can ask for a mac code,are we billed like 3 months in advance from the start.

I have just been offered a �2 reduction off my broadband but i can slash it by around �15 a month by moving to Sky Broadband now i subscribe to there tv,i have nothing wrong with the service BT offer but money is the issue here...

Thanks in advance for any answers....

In reply to:

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My contract is up at the end of November,does anyone know the earliest time i can ask for a mac code,are we billed like 3 months in advance from the start.

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If you're out of contract then you can ask for your MAC at any time, and BT will put a credit on your next bill if you leave within a billing period. If you're still in contract then you might have a bit of an argument as they'll be on at you for migrating early and you'll need to pay such and such.

Basically, phone up cancellations / retentions team and chat with them, they'll advise you what the best course of action is.

�2 reduction seems pretty miserly. I am in the final month of my eighteen month contract which I must say has been excellent - no downtime - fast speeds etc.

I telephoned 0800800030 yesterday and was offered a reduction of my option1 connection from �17.99 to �9.50 per month for the duration of a new 12 month contract.

Try the above number and ask.

£2 is miserly when you have your contract extended by either 12 or 18 months i fell for it the first time but i won't be doing it again,i shall be moving to sky at the end of November for the same product at the fraction of the cost,if they ring me again i shall tell them why this time if they can match sky's broadband i will stay but surely you cannot have some on special privledges can you and others paying top price !!!!

Check the terms and conditions - it should say how much notice you need to give ??

A few people I know have done this:
If its a month then time it so the end of that months notice is the end of your contract

Edited by deleted (Thu 04-Sep-08 12:43:03)

Yea it looks like a month or 30 days,but why is it hard work reading the terms and conditions lol...i would have thought if you have reached the end of a contract then you are free to move as and when you want....

Thanks for all your replies it is appreciated....

Alot of people ask for their MAC code 29/30 days before contract end (MAC codes valid for 30 days too) then when the contracts up use the MAC code

dema,
See my post....this worked out at �9+ saving on my old contract + new hub + new router....

http://bbs.adslguide.org.uk/showthreaded.php?Cat=&Board=bt&Number=3421489&Search=true&Forum=bt&Words=jawdrops&Match=Entire%20Phrase&Searchpage=0&Limit=25&Old=1month&Main=3421489

PS I'm not an employee / shareholder of BT!

Regards
jawdrops