Argh feel like I'm banging my head against a wall...

choice snippets being:

"I am extremely sorry to learn that the interleaving on your BT Brodband line still has not been removed. I can totally understand just how inconvenient this long saga of events has been for you. "

"Therefore, I am escalating this issue to our specialized team who will call you between 11:00 - 12:00 hours B.S.T on April 17th, 2009 " - why? just disable the interleaving already...

In reply to a post by Rroff:

Exchange was updated on the 15th of Feb to WBC I recieved an email the 26th of March saying the connection would be swapped over on the 2nd of April.

So we still have a few weeks here before they send a emai, that is if they decide to change us over in the same time span as you. I am not even sure if our exchange have been chanced, according to Sam knows it is still going to be changed on the 30th March 2009

In reply to a post by Rroff:

Argh feel like I'm banging my head against a wall...

choice snippets being:

"I am extremely sorry to learn that the interleaving on your BT Brodband line still has not been removed. I can totally understand just how inconvenient this long saga of events has been for you. "

"Therefore, I am escalating this issue to our specialized team who will call you between 11:00 - 12:00 hours B.S.T on April 17th, 2009 " - why? just disable the interleaving already...

I really don't understand why they don#t allow us to do that, but saying that not many ISPs give the users the option. Entanet you could do it via the control panel, not I needed to do it.

Yeah I dunno why they don't give us an option for it, its not something complicated, auto, forced interleave or forced fast path...

Still banging my head against a wall - the latest is they apparently "can't" change it while a heavy user flag is on the line so they are "going" to get that removed so they can fix it... which sounds like a complete load of crock to me, its just a simple profile switch.