23 aug 2009 15.18 and still

Your DSL connection rate: 2720 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 135 kbps
Actual IP throughput achieved during the test was - 120 kbps

how do you Pm

Click the user title (BT_CARE in this case) and then "Send Private Message" from the page that opens.

24 Aug 2009 17.00

Your DSL connection rate: 1920 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 135 kbps
Actual IP throughput achieved during the test was - 118 kbps

If it dus not inprove i will make BT release me from the contract..

In reply to a post by Kimbug:

24 Aug 2009 17.00

Your DSL connection rate: 1920 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 135 kbps
Actual IP throughput achieved during the test was - 118 kbps

If it dus not inprove i will make BT release me from the contract..

Good luck on that. Where will you go?

Maybe you should try http://www.vivaciti.net/ as they uses Cable and wireless which is unbundled here and then you would get off the awful BT system.

Mine is stable now and have been for 8 days, gone the other way now.

yours was playing up and I was stable, then yours was stable and mine was playing up
now it gone back the other way,

Results Image not loaded

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 2784 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2000 kbps
Actual IP throughput achieved during the test was - 1845 kbps


Still naff considering mind you, the ~Ip profile should be better, but maybe it will change in a few more days.


I don't think I will be staying with Bt once m contract is done.

Hi Kimbug,

There appears to be a problem with noise on your line which is may be affecting your speed. If we get the noise ratio down this will help.

Can yu plug directly into the test socket and run the tests again, please unplug any extensions that you are using and run directly from the mastersocket. The link below wil advsie on how to do this

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cc...

Can you also confirm if anything has changed recently in relation to your Hub, have you changed the location of the Hub for example.

Run the tests for the next couple of day and let me know how you get on.

Many Thanks
Donna
BT Support

In reply to a post by BT_Care:

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cc...

Congratulations Donna, it works!

I use a Buffalo router now on the test socket, no extensions. This is the 7th time I have done this so I cannot expect to much.

Item Downstream Upstream Unit

SNR Margin 15 20 DB
Line Attenuation 51 31 DB
Data Rate 3200 448 Kbps

I will just have to rate for I.P. Profile reset.

In reply to a post by Kimbug:

I use a Buffalo router now on the test socket, no extensions. This is the 7th time I have done this so I cannot expect to much.

Item Downstream Upstream Unit

SNR Margin 15 20 DB
Line Attenuation 51 31 DB
Data Rate 3200 448 Kbps

I will just have to rate for I.P. Profile reset.

Bt will not support you if you don't use their hub or other router supplied by them, Seen it done before when someone was using another router and Bt would not help until they changed back to the hub.

I can understand why you are using the Buffalo it is better than the Bt hub.

Hang on I thought you was using the Belkin?

net back
extenshons back

Your DSL connection rate: 3232 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2500 kbps
Actual IP throughput achieved during the test was - 2270 kbps

Hi Kimbug,

Thats great news. It normally takes around 5 days to reset so it's right on time. Hopefully you'll have no more problems with this.

Many Thanks
Donna
BT Support