Line speed going down the pan

I have an interesting one for people, and would like some advice.

I've had ADSL at this property for over 4 years, when BT switched over to MaxDSL I consistently achieved 7-8mbps on an SNR of around 12-15 (attenuation 35dB)

Last year it was sitting at around 5mbps

Now its lucky to synch at 2-3mbps, and occasionally drops (about 3-4 times a week)

A few things to point out just so people know what I've tried.

- Using the mastersocket test port for connection (same / similiar result)
- Monitoring the line speeds etc and when disconnections occur (seem to be random but occur more often if the line synchs at a higher speed)
- The worst part is sometimes when I dont use the internet for a few days, it synchs much higher, I use it, and it disconnects and sometimes can leave me reconnecting for a good 20 mins or so.

Just curious as to what it could be thats causing this slow degradation? Is it just my line is falling apart after being so old? A line fault perhaps? Anyone in the know I'd appreciate some assistance as to how or what to raise with BT.

It's probably a joint degrading somewhere along the line. With luck it will soon fail altogether and, particularly if there are no spare pairs, it will have to be fixed.

Should i accept it if thats the case? Or report it as a total pain in the rear?

Unfortunately, a pain in the arris isn't a line fault.
I suspect that you'll get short shrift from your ISP and BTo until it gets much worse. Is there any audible noise during a quietline (147017070 option 2) test?

A slight wuzzing sound, cant really describe a wuzzing sound better than that lol

It should be silent apart from the reminders.

Hi BorgMaster,

I would like to take a look at your broadband for you. Please could you email me your BT account details, along with a link to this thread? My email address is [email protected].

Thanks

Paddy

Sent an email, let me know if you need any further information, thanks in advance

- Martin

Heard nothing back, just bumping thread for BT care's attention.

Dont take this the wrong way, but if no one plans to reply to the email, then it seemed a bit pointless for me to send it.... I may as well have just placed a call.

Hi BorgMaster,

I got your email there so I'll run a few checks now and reply back to you. Thanks,

Stephanie