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Standard User ian72
(knowledge is power) Tue 08-Nov-11 08:36:26
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Re: Spotify / BT Infinity


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by TheHorseman:
In reply to a post by mistral:
BT seems to throttle a lot of things.

In my experience so far the only thing BT throttle is P2P.
And any staff who give out useful information that isn't in the script.


I was aware that BT support wasn't necessarily great but are you suggesting that BT management purposely keep it that way by actually throttling their good staff? Must be a lot of full bins out the back of BT call centres wink
Standard User RobertoS
(sensei) Tue 08-Nov-11 08:49:38
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Re: Spotify / BT Infinity


[re: ian72] [link to this post]
 
Must be a lot of full bins out the back of BT call centres
Ahhh smile. So that's were the bit loadings went.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Administrator MrSaffron
(staff) Tue 08-Nov-11 11:06:35
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Re: Spotify / BT Infinity


[re: ian72] [link to this post]
 
To be honest, it is rare to find any support staff who actually know and understand nuances of traffic management. The new rage for KPI charts does not really help much, but it does tick a compliance box.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User Zadeks
(committed) Tue 08-Nov-11 12:04:08
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Re: Spotify / BT Infinity


[re: deleted] [link to this post]
 
They shape all P2P (BitTorrent, Spotify, Hamachi, etc).
Standard User tonym
(member) Tue 08-Nov-11 18:46:10
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Re: Spotify / BT Infinity


[re: Zadeks] [link to this post]
 
In reply to a post by Zadeks:
They shape all P2P (BitTorrent, Spotify, Hamachi, etc).


Cant speak of Hamachi, don't even know what it is, but torrents are throttled during peak hours and at weekends. It is widely known about and also in the T&C's.

As regards Spotify. BT mods have stated that Spotify is NOT throttled.

It seems there is some confusion around Spotify so I wanted to reply here to confirm that we correctly identify and exclude Spotify from P2P/Traffic Management controls.



We know the IP addresses that Spotify uses for content and streaming, so we ensure that this is not subject to P2P controls, we also have signatures that ensure that Spotify traffic is not inadvertently subject to controls should the IP address or port structure change.



If you are concurrently running applications that use P2P alongside Spotify we recommend you stop the P2P application for a trial period (e.g. under an hour) and see if this stabilises the Spotify experience. If this stabilises the Spotify experience it may be the characteristics of the P2P application that is interacting adversely, if this is the case please let us know as below.



If you are having any other specific issues with Spotify please send us your details and information about the times and circumstances you are using Spotify so we can investigate. You can send details in via the mod �contact us� form which you will find in my profile.


tonym
Standard User Zadeks
(committed) Tue 08-Nov-11 19:01:26
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Re: Spotify / BT Infinity


[re: tonym] [link to this post]
 
You really think the mods know how the traffic management system works? I doubt it.

Hamachi is P2P VPN.
Standard User tonym
(member) Tue 08-Nov-11 19:20:14
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Re: Spotify / BT Infinity


[re: Zadeks] [link to this post]
 
In reply to a post by Zadeks:
You really think the mods know how the traffic management system works? I doubt it.

Hamachi is P2P VPN.


Yes , actually I think these mods do.

You obviously have a different opinion.

tonym
Standard User Squirrel
(knowledge is power) Wed 09-Nov-11 13:11:59
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Re: Spotify / BT Infinity


[re: Zadeks] [link to this post]
 
In reply to a post by Zadeks:
You really think the mods know how the traffic management system works? I doubt it.

Hamachi is P2P VPN.


Probably more so than you do though

Standard User orly
(fountain of knowledge) Wed 09-Nov-11 19:38:21
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Re: Spotify / BT Infinity


[re: Zadeks] [link to this post]
 
And how would you know when you don't even use BT?

hmm.

---
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BT Infinity 8th July 2010
(NIBA)
600m (approx) to cabinet
29.5Mbit down / 5.5Mbit up
Standard User Zadeks
(committed) Wed 09-Nov-11 19:49:17
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Re: Spotify / BT Infinity


[re: orly] [link to this post]
 
Access to multiple Infinity lines. I'm not dumb enough to use them as my personal provider.
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