That's very useful colesy, thanks .

Those sales people really are screwed up .

Thanks for the replies confirming no engineer visit.

In reply to a post by woooshuk:

I have placed an order for BT Infinity and presently have FTTC with IDNET. My MAC code was provided and I have been supplied with an activation date of 9th Feb.

Coincidently I'm in the process of migrating my FTTC service from Idnet to BT and my activation date is today but as I feared BT seem to have cocked it up already.

At 1.40 AM this morning I received an email saying my BT infinity broadband was now live and checking the BT website at the more reasonable hour of 11am the "Track your order" page has disappeared and under "My services" it insists my migration has taken place.

I beg to differ as I'm very much still an Idnet customer as it stands.

Have you tried the Home Hub?

As this is a WBC migration it might be as ADSLx ones, both services can be live for a while at the same time.

Did you find any "highest speed test result" difference between the ISPs please?

In reply to a post by RobertoS:

Have you tried the Home Hub?

As this is a WBC migration it might be as ADSLx ones, both services can be live for a while at the same time.

I've not lost sync or PPP and my IP address is still the same it's been for the last 18 months.

Still think it's worth trying the HH?

I had what RobertoS suggested.
Both of my services were live. I no idea how that worked out but it happened on both occasions, and power down of the OR modem followed by new user details in my router got me up and running on Infinity. I left the OR modem off for around 20 minutes only because I had other things to do, and thought it may change LNS.

In reply to a post by griff_90:

In reply to a post by RobertoS:

Have you tried the Home Hub?

As this is a WBC migration it might be as ADSLx ones, both services can be live for a while at the same time.

I've not lost sync or PPP and my IP address is still the same it's been for the last 18 months.

Still think it's worth trying the HH?

Yes. Or change the login details in your router if that's what you intend to use. As per colesy.

The HH seems easiest as a test though.

Am I correct in thinking the login details for my own router would be - [email protected] and no password?

I'm not sure on the one you suggested, but I think you can either use [email protected] as the username, or [email protected]
The password can be left blank but on my Netgear you had to put something in, which was any word you like.