Just did a google at 6.15 thismorning as surprise surprise it had not gone back to 10 upload.
Googled BT staff emails, somethng like that and found all the top guys including Warren Buckley, customer care bloke. Emailed his PA and said what had happened, upload was 10 tuesday and at sometime went back to 2 as speedtests said.
Got responce and passed to newcastle technical people.
Result, now told as they found out upstream had errors so dropped back to 2 on its own.
My arguement, why not told this on a computer generated email. You think someone has screwed up because it goes back to 1.8Mbs speed like always had and unlocked modem says 1999Kbps
So now guy is coming tomorrow afternoon (saturday, very nice) in his van to have a look at the line but did all this last year and had a new cable ran up the house into the joiner box in the roof that ghoes to the master socket. No spare pairs on the multicore cable from road, under the blocks garden to the our wall of next door.
So been looked at and no spare pairs. Still answer now of what happened and getting a free openreach visit as the system says problem is near house, clever remote test stuff but not sure.
We shall see what is found tomorrow that was not last summer about our old rubbish line.
Point of story, Write to someone in England then things happen the same day and openreach is called.
Indian call centres, yuk!.
Unlock modem and see what it connects at, a bit of anunition before moaning, prove it is not you speaking rubbish as I did before arguing it was not connecting at 10Meg up.
Rant over.
Edited by deleted (Fri 20-Apr-12 16:30:17)