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Standard User jchamier
(knowledge is power) Wed 02-Jan-13 10:46:24
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Re: Where has my speed gone?


[re: RobertoS] [link to this post] 		 
In reply to a post by RobertoS:
Looks a bit like BT Retail given those times.

Given the lack of data I'm pretty sure nobody knows yet. Unless we have some other WBC and non WBC users with FTTC on the same exchange on this forum, we won't know.

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)
Standard User lockyatlrg
(fountain of knowledge) Wed 02-Jan-13 11:45:01
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Re: Where has my speed gone?


[re: jchamier] [link to this post] 		 
I have run some tests on my friends connection different cab but same exchange, my parents and brothers connections who are on the next exchange and a all experiencing the same issue as me.

But my other brother is on Sky FTTC is not getting the issue, so leads me to believe it's a BT congestion issue.

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters
Standard User robertcrowther
(learned) Wed 02-Jan-13 12:24:06
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Re: Where has my speed gone?


[re: lockyatlrg] [link to this post] 		 
Sounds like there is a problem with one of the fibre lines going in/out of the metro node

If you don't know what a metro node is see attached pic below. Several exchanges uses each metro node.

http://www.ispreview.co.uk/ispnews/data/upimages/sub...

Edited by robertcrowther (Wed 02-Jan-13 12:35:20)


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Standard User RobertoS
(sensei) Wed 02-Jan-13 12:37:50
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Re: Where has my speed gone?


[re: lockyatlrg] [link to this post] 		 
Apart from the Sky LLU, are the others all BT Retail, or various BT Wholesale?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User lockyatlrg
(fountain of knowledge) Wed 02-Jan-13 13:18:46
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Re: Where has my speed gone?


[re: robertcrowther] [link to this post] 		 
I think there is two, one located in Nottingham and other is Leicester

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters
Standard User lockyatlrg
(fountain of knowledge) Wed 02-Jan-13 13:19:38
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Re: Where has my speed gone?


[re: RobertoS] [link to this post] 		 
BT infinty (BT retail)

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters
Standard User deleted
(deleted) Wed 02-Jan-13 13:25:54
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Re:Where has my speed gone?


[re: lockyatlrg] [link to this post] 		 
Hi lockyatlrg,

Let us know on this thread how you get on with the engineer visit, if you still have problems after the appointment we can take a closer look at your connection if you want.

Thanks,

Stephanie
Standard User jchamier
(knowledge is power) Wed 02-Jan-13 17:11:31
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Re: Where has my speed gone?


[re: lockyatlrg] [link to this post] 		 
In reply to a post by lockyatlrg:
I have run some tests on my friends connection different cab but same exchange, my parents and brothers connections who are on the next exchange and a all experiencing the same issue as me.


But my other brother is on Sky FTTC is not getting the issue, so leads me to believe it's a BT congestion issue.


Good tests - sounds like a WBC issue for that exchange - probably the PlusNet site not yet updated or some other issue. Sky & TalkTalk only FTTC ISPs that don't use WBC.

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)
Standard User Zarjaz
(knowledge is power) Thu 03-Jan-13 18:50:23
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Re: Where has my speed gone?


[re: lockyatlrg] [link to this post] 		 
What does tracert show ?

Had a similar issue a year or so ago, whinged bitterly to BT Retail, who prevaricated, said nowt was wrong, but eventually fixed it, still claiming it was an issue with the router ...... clearly though it's virtual path had changed, hence the return of my speed.

Your diagnosis sounds correct, so I doubt there will be much the engineer can do, they don't really look at through put speed issues tbh.

Zarjaz
Standard User Chrysalis
(eat-sleep-adslguide) Fri 04-Jan-13 03:33:42
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Re: Where has my speed gone?


[re: lockyatlrg] [link to this post] 		 
there is no node in leics for BTw, one is in peterborough tho.

Try reconnecting to ppp as there is various gateways and nodes supplying each exchange.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20
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