Where has my speed gone? :: BT Broadband

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lockyatlrg
(fountain of knowledge) Thu 10-Jan-13 13:17:16

Re: Where has my speed gone?

[re: robertcrowther] [link to this post]

ok that cleared that up. smile

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters

RobertoS
(sensei) Thu 10-Jan-13 13:35:24

Re: Where has my speed gone?

[re: robertcrowther] [link to this post]

How about an answer to my question about where Sky and TalkTalk FTTC fits in? Also, do you know what WBC is?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
^{~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.}

RobertoS
(sensei) Thu 10-Jan-13 13:55:41

Re:Where has my speed gone?

[re: lockyatlrg] [link to this post]

You don't know he is right about the charge. He may just be assuming it, because he's been sent out to check your end and found no fault.

MHC
(sensei) Thu 10-Jan-13 14:04:45

Re:Where has my speed gone?

[re: lockyatlrg] [link to this post]

He will have raised it as a chargeable activity - he will not know who booked the appointment and HLC will have probably stated it is "no charge". If they do try then you always have the 2B to 3B change - and can ask why it was not done before. Did he change the power supply too?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

lockyatlrg
(fountain of knowledge) Thu 10-Jan-13 14:25:20

Re:Where has my speed gone?

[re: MHC] [link to this post]

Yes, he changed the power supply and modem, the 3b modem has a white psu and the my old 2b had a black psu.

I don't know the 2b has never gave me any issues and has been wall mounted since day 1 and never even gets warm.

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters

Edited by lockyatlrg (Thu 10-Jan-13 14:26:52)

MHC
(sensei) Thu 10-Jan-13 14:28:11

Re:Where has my speed gone?

[re: lockyatlrg] [link to this post]

Good, the black PSU was just good enough to power the modem. On teh older 8 series profiles it would work but on 17a it could sometimes struggle. The white PSU is rated at 1A compared to 700mA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

Zadeks
(experienced) Sat 12-Jan-13 21:48:03

Re: Where has my speed gone?

[re: RobertoS] [link to this post]

He's utterly clueless. I wouldn't waste any energy on him. He's ratty2012 over at the BT forum (http://community.bt.com/t5/user/viewprofilepage/user-id/76825), look at the post history if you want a laugh.

Chrysalis
(eat-sleep-adslguide) Sun 13-Jan-13 07:44:01

Re:Where has my speed gone?

[re: lockyatlrg] [link to this post]

I had some lower performance last night, didnt show on tbb graph, there was jitter as well but not severe but was defenitly there, I got the throughput back by cycling ppp to a better gateway but that wasnt enough to ditch the jitter.

On my traceroute the problem looks between these 2 hops.

Doesnt look local to me but rather within BTs network somewhere.

5 6 ms 6 ms 6 ms bt.internal [217.41.169.207]
6 6 ms 12 ms 7 ms bt.internal [217.41.169.109]

The jitter seen in hop 7 carried on to the end. All hops before hop 5 had no jitter.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20

robertcrowther
(regular) Sun 13-Jan-13 10:23:48

Re: Where has my speed gone?

[re: Zadeks] [link to this post]

In reply to a post by Zadeks:
He's utterly clueless. I wouldn't waste any energy on him. He's ratty2012 over at the BT forum (http://community.bt.com/t5/user/viewprofilepage/user-id/76825), look at the post history if you want a laugh.

For the last time, I am not ratty2012. Anyone now posts that I am will get a defamation order taken out against them. lol

lockyatlrg
(fountain of knowledge) Sun 13-Jan-13 10:38:55

Re: Where has my speed gone?

[re: robertcrowther] [link to this post]

Forgive us for thinking this, but the timing of you joining this forum and similar post style and information - all points to this fact.

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters

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