In reply to a post by brandscill:

You say I'd need the number allocated now but if nobody lives there and hasn't done since I left why would a number be allocated?

Thanks for your continued help.

(1) you close down your account and a final bill is produced. At that time a stop is put on the line and your number is removed.
(2) New number is allocated to the line and it is this number your would hear if you could access the line, but you cannot so try BT with the info you do have.

All lines have a circuit identifier (phone number)

Edited by deleted (Tue 06-May-14 15:11:04)

Thanks for your help guys, all ordered.

Was a smooth process in the end, did it online and had a rep assist on the way. They need to send out an engineer so I'm glad I sorted it now as they were already well into June for engineer visits.

I am getting the Home Hub 4, what is this like? Can it be put into a sort of modem only mode so I can use my own router?

Thanks

In reply to a post by brandscill:

Thanks for your help guys, all ordered.

Was a smooth process in the end, did it online and had a rep assist on the way. They need to send out an engineer so I'm glad I sorted it now as they were already well into June for engineer visits.

I am getting the Home Hub 4, what is this like? Can it be put into a sort of modem only mode so I can use my own router?

Thanks

Jolly good. do you mean HH4 or is it HH5

D'OH! sorry, replied to the wrong person, see below.

Edited by deleted (Thu 08-May-14 09:25:33)

If you're getting a HH4 (not a HH5) then that needs a separate supplied modem (the ECI) in which case you can use any router you want. Though if it is a contractor the odds are they won't have a clue about anything but the HH4. Just let them set you up using the HH4 and then swap out the HH4 for whatever router you want to use after. It's what I did, BTW, you may be told that the HH4 (or your router) doesn't need a password to logon to your connection. Well that is only half true in that it doesn't need a specific password but it does need something entered in the password box or it will fail to logon but even just entering a 'space' is enough to get it to logon.

The reason I used my own is that the HH4 wired network is only 100 Mbps and my router and network is a gigabit one. But if you are happy with 100 Mbps network speed or not using any wired kit, i.e. going all WiFI, then you can stick to the HH4.

There is one gigabit port on the HH4 (port 4) but the HH5 is all gigabit.

HH4, HH5 wasn't offered (perhaps because I wasn't getting infinity)

Ah okay so there isn't any sort of bridge mode in then HH4?

Thanks for reminding me as I keep forgetting about port 4, being it's so long since I even looked at the HH4 in its box. But, while better than nothing, one port was no use to the gigabit kit I had. Of course, I could have just daisy chained my router from port 4 but that just meant one more device to power and unnecessarily complicating the network topology when my router could handle it all on its own. Still, for someone with just one gigabit piece of kit to connect it would be fine.

In reply to a post by jcym:

that needs a separate supplied modem (the ECI)

Not for the ADSL BB that OP has ordered.