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Administrator MrSaffron
(staff) Sat 28-Jun-14 10:51:43
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Re: BT DNS just went down?


[re: Fellwalker] [link to this post]
 
BT service status page has some limited areas listed and starting around midnight not sure its the same problem you are all reporting.

Have done a tweak or two and news item to hopefully flag up and will see if we get any 'I am with BT and have NO problems' responses.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Sat 28-Jun-14 10:52:16
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Re: BT DNS just went down?


[re: deleted] [link to this post]
 
Down here too, swapped router to 8.8.8.8 (not BT equipment).

Bet that's causing them some support calls!
Standard User deleted
(deleted) Sat 28-Jun-14 10:52:32
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Re: BT DNS just went down?


[re: Fellwalker] [link to this post]
 
LOL - Yes you do have a point there!
On Plusnet here all OK - as normal


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Standard User deleted
(deleted) Sat 28-Jun-14 10:52:51
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Re: BT DNS just went down?


[re: Fellwalker] [link to this post]
 
Where is Mr Saffron in our time of need?
Administrator MrSaffron
(staff) Sat 28-Jun-14 10:53:30
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Re: BT DNS just went down?


[re: deleted] [link to this post]
 
We have a direct peer link with BT, you can see this in the trace route

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Sat 28-Jun-14 10:53:40
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Re: BT DNS just went down?


[re: Fellwalker] [link to this post]
 
I've found a number: 0800 111 4567 am going to test it out. Glad to know it's not just me having problems.
Standard User deleted
(deleted) Sat 28-Jun-14 10:54:58
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Re: BT DNS just went down?


[re: deleted] [link to this post]
 
I see Mr Saffron is on it.

Sorry posts crossed.
Standard User adebov
(eat-sleep-adslguide) Sat 28-Jun-14 10:56:39
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Re: BT DNS just went down?


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
What's down?


Probably the person who decided to do an overnight firmware update on some router(s), somewhere in Europe, is down on his luck (as he's effectively broken the Internet for an awful lot of BT customers).

It does appear to be a BT problem (or at least O2's mobile Internet is working fine - can get cnn.com on my mobile, but not from my BT Infinity connection).

Ade

vDSL2 FTTC Infinity with BT
DL Sync 78Mbps
UL Sync 20Mbps
Standard User Fellwalker
(learned) Sat 28-Jun-14 10:57:46
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Re: BT DNS just went down?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
BT service status page has some limited areas listed and starting around midnight not sure its the same problem you are all reporting.

Have done a tweak or two and news item to hopefully flag up and will see if we get any 'I am with BT and have NO problems' responses.
Thank you.

Natwest site now loads. Yahoo app on phone and BTYahoo email now available. I still cannot access newsblur.com or live.com. Firefox can't find the server at bt.custhelp.com
Standard User Fellwalker
(learned) Sat 28-Jun-14 11:00:45
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Re: BT DNS just went down?


[re: Fellwalker] [link to this post]
 
I've found a positive - Facebook is inaccessible!
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