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Standard User deleted
(deleted) Mon 25-Aug-14 12:45:32
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Re: BT Price Increase


[re: hypertony] [link to this post]
 
Looking through BT phone packages I saw Home phone saver and it says

"The price is £19.99 per month including line rental. This price is fixed until at least 1st January 2017. Provides inclusive calls of up to an hour to UK*, 0870 and 0845 numbers at any time of the day. Calls in excess of an hour will be charged at 9 pence per minute at any time of the day. Includes 50% discount on call rates to UK mobiles (excludes roaming mobiles). Calls to mobiles and chargeable UK* calls are subject to a 15p set-up fee. Includes 200 free texts (requires compatible handset). Includes access to 3 BT Calling Features at no extra charge (opt in required): BT Privacy Caller Display, Anonymous Call Reject and Choose to Refuse."

Does it include anytime calls? Can one use this and have broadband with another ISP?
Standard User deleted
(deleted) Mon 25-Aug-14 15:32:34
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Re: BT Price Increase


[re: deleted] [link to this post]
 
Yes, that is just a BT landline package with extras so just go to whoever you want for your broadband.
Standard User Chrysalis
(legend) Mon 25-Aug-14 16:26:36
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Re: BT Price Increase


[re: MrSaffron] [link to this post]
 
shocking, you mind if I send this to ofcom?

so circa £10 in 2008 for what is about to be around £16 just 4 years later. shocking, and this is alongside increases on caller display, connection charges, and call costs as well.


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Standard User Chrysalis
(legend) Mon 25-Aug-14 16:29:01
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Re: BT Price Increase


[re: deleted] [link to this post]
 
his point is actually very valid.

The UK has it backwards. Our rural areas have much better broadband then other countries but our cities are lagging behind. There is a strong argument the weak infrastructure in cities is due to subsidising rural areas.

Standard User deleted
(deleted) Mon 25-Aug-14 17:36:15
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Re: BT Price Increase


[re: Kr1s69] [link to this post]
 
Managed to call today using the number you provided, thanks for that smile

Was relatively painless, just have to wait for my MAC code now.
Standard User deleted
(deleted) Mon 25-Aug-14 17:58:07
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Re: BT Price Increase


[re: deleted] [link to this post]
 
Standard User deleted
(deleted) Mon 25-Aug-14 18:04:20
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Re: BT Price Increase


[re: deleted] [link to this post]
 
In reply to a post by pcoventry76:
In reply to a post by brandscill:
Cool! Think I'll do that next week. I live relatively rurally and my internet isn't the greatest so I'm probably going to move to save money in general. Post Office will save me a fair amount though I'll also look at plusnet.


My parents are on an exchange which is basically the same as yours. On the PN website the unlimited BB is £9,99 a month and with line rental it comes down to £18.50. This is the breakdown(12 month contract)

Unlimited broadband£9.99
Promotional discount (for 12 months) - £7.49
Plusnet Protect powered by McAfeeIncluded
Line rental£15.95
Weekends Included
Voicemail (1571)Included
Monthly total£18.45


That's an old market 1 exchange which is 20CN only. worth a consideration for sure


If the price for broadband started of at £9.99 it can't be an old school market 1 exchange.

This is what I get

Monthly payment

Unlimited broadband£17.49
Promotional discount (for 12 months) - £7.49
Plusnet Protect powered by McAfeeIncluded
Line rental£15.95
WeekendsIncluded
Voicemail (1571)Included
Monthly total£25.95

Edited by deleted (Mon 25-Aug-14 18:05:32)

Standard User deleted
(deleted) Mon 25-Aug-14 18:12:22
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Re: BT Price Increase


[re: Kr1s69] [link to this post]
 
In reply to a post by Kr1s69:
I then tried to request a MAC via 0800 328 6738. I explained that I had seen the press reports of the price increase and wanted to confirm that it meant I did not need to honour my minimum term. He confirmed this and after a few minutes he gave me my MAC.


I phoned today and can confirm that my contract ends on October 11th.
I was offered a £4 reduction in broadband charges (unlimited ADSL) and a £2 reduction for Anytme calls
BUT
all requests to terminate the contract early without penalty were met with a firm 'NO' from the advisor and his manager - both of whom were English.
Suppose it depend who you get on the other end of the phone and I may try again although there's not long to go anyway
Standard User deleted
(deleted) Mon 25-Aug-14 18:25:14
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Re: BT Price Increase


[re: deleted] [link to this post]
 
Guess it does depend which is very annoying. I called just under an hour ago and cancelled with no fee. I recorded the call because it wouldn't be the first time BT lied to me.
Standard User deleted
(deleted) Mon 25-Aug-14 19:39:42
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Re: BT Price Increase


[re: deleted] [link to this post]
 
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