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Standard User time2die
(eat-sleep-adslguide) Fri 19-Sep-14 19:26:18
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Re: HH4 help and activation date queries UPDATE


[re: deleted] [link to this post]
 
No need for sorry mate i didn't take any offence wink.

Personally you sound far more techie savvy than me reading your post,to me it was mind blowing technical stuff and i needed a degree in IT to understand it���.Lol wink
Standard User time2die
(eat-sleep-adslguide) Fri 19-Sep-14 19:30:07
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Re: HH4 help and activation date queries


[re: deleted] [link to this post]
 
Hey you removed what you originally said��..Someone on here actually has care and consideration��.wink

Mate there was no need you posted nothing harmful and when i read it originally i had a slight giggle smile

I am MR Windup in the Gaming forums crazy
Standard User deleted
(deleted) Fri 19-Sep-14 19:47:12
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Re: HH4 help and activation date queries UPDATE


[re: time2die] [link to this post]
 
In reply to a post by time2die:
Personally you sound far more techie savvy than me ���.Lol wink


Did edit other post, looked harsh on reflection.

Most of what I know has been picked up here and the old DSLZone forum, used to come in handy8-10 yrs ago when an ISP used to say "restart" your PC, and I would say which one, that would throw them (we had 3 all with different op system), and I would also say you don't need the computer on for the router to connect. At that point the 1st line tech, would put me on to 2nd line tech, and lo and behold they would find an issue.

Then I moved to o2 in 2007 and no probs. Ah well.

Off out, gnight all.


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Standard User deleted
(deleted) Sat 20-Sep-14 00:51:50
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Re: HH4 help and activation date queries


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Most likely it's be ADSL2+

There's a good chance that both old and new logins will work concurrently for a bit, why not just plug the HH4 in and see if the light goes blue ?

As for the reboot thing .... my 4 has been rock solid for ever, mind you, I'm on FTTC.
I'm on FTTC and it makes no difference

Can you post your event log (Category: boot)

Recorded events

Time and date Message
14:40:51, 06 Sep. ( 21.320000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
17:37:21, 30 Aug. ( 20.140000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
17:21:10, 16 Aug. ( 20.120000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
17:05:04, 02 Aug. ( 19.880000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
11:47:56, 18 Jul. ( 20.030000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
11:31:54, 04 Jul. ( 19.850000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
11:12:52, 20 Jun. ( 19.830000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
10:55:14, 06 Jun. ( 13.890000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
00:00:14, 01 Jan. ( 14.320000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
00:00:13, 01 Jan. ( 13.870000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
00:00:14, 01 Jan. ( 14.320000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)
00:00:13, 01 Jan. ( 13.680000) Booting firmware 4.7.5.1.83.8.130.1.17 (Type A)

(6th Sep was a manual reboot from me as I was troubleshooting torrent problem)
Standard User deleted
(deleted) Sat 20-Sep-14 00:57:19
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Re: HH4 help and activation date queries


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
In reply to a post by davetel:
2/. Does the HH4 still want to reboot every 14 days? As after 15 days uptime in the beginning the BT DLM dropped my target SN to 3 and gained 600kps good for my long line, and thats where its been ever since.

My relative's does. Every 14 days they get "OpenRG is going for reboot by IPC command" and the router reboots. Unusually for a router, the event log survives reboots.

I don't think anyone ever got to the bottom of why the OpenRG reboots happen, but the log suggests some kind of remote command.
It's not a remote command. You can leave the hub plugged into the mains only, wireless disabled and it still reboots every 14 days. I know cos I tried exactly that after BT sent me so many that I had them coming out of my ears (tested Hub 5 and Hub 4). I believe OpenRG is the internal software so this makes sense.
Standard User Oliver341
(eat-sleep-adslguide) Sat 20-Sep-14 13:04:48
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Re: HH4 help and activation date queries


[re: deleted] [link to this post]
 
In reply to a post by vimto_girl:
It's not a remote command. You can leave the hub plugged into the mains only, wireless disabled and it still reboots every 14 days. I know cos I tried exactly that after BT sent me so many that I had them coming out of my ears (tested Hub 5 and Hub 4). I believe OpenRG is the internal software so this makes sense.

Even more odd that some people experience it and some don't, if the 14 day reboot command is issued by the router itself.

Oliver.
Standard User deleted
(deleted) Mon 22-Sep-14 10:10:38
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Re: HH4 help and activation date queries


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
In reply to a post by vimto_girl:
It's not a remote command. You can leave the hub plugged into the mains only, wireless disabled and it still reboots every 14 days. I know cos I tried exactly that after BT sent me so many that I had them coming out of my ears (tested Hub 5 and Hub 4). I believe OpenRG is the internal software so this makes sense.

Even more odd that some people experience it and some don't, if the 14 day reboot command is issued by the router itself.
Well, have you ever seen one first-hand that doesn't reboot? I know lots of ppl on the internet say theirs doesn't, but to date it has been without fail that after I ask for a screen grab of the log, it is never forthcoming...
Standard User deleted
(deleted) Mon 22-Sep-14 13:09:36
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Re: HH4 help and activation date queries


[re: deleted] [link to this post]
 
In reply to a post by vimto_girl:
Can you post your event log (Category: boot)

Not on Btr till Thursday, so not using HH4 so I can't post its logs, I only plugged in to see what sync rate was. Will be using my NG DGN2220 anyway I've decided. May buy the Billion 8800NL down the line at some point. Cheers

Edited by deleted (Mon 22-Sep-14 13:11:06)

Standard User Oliver341
(eat-sleep-adslguide) Mon 22-Sep-14 13:31:44
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Re: HH4 help and activation date queries


[re: deleted] [link to this post]
 
In reply to a post by vimto_girl:
Well, have you ever seen one first-hand that doesn't reboot? I know lots of ppl on the internet say theirs doesn't, but to date it has been without fail that after I ask for a screen grab of the log, it is never forthcoming...

Yeah, you might be right. Have you ever raised this on the official BT forums?

Oliver.
Standard User deleted
(deleted) Tue 23-Sep-14 11:17:33
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Re: HH4 help and activation date queries


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
Yeah, you might be right. Have you ever raised this on the official BT forums?
Yes. Nothing came of it.
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