Now do I believe them or are they fobbing me off like last time when they said that they had reset the DLM?

Kishalay Banerjee : OK the earliest slot I can get for you is for the 10th is 9:30 to 11:30

I won't be holding my breath!!

DLM will raise the profile when it sees the line is stable for a few weeks.

In reply to a post by jorkila:

Kishalay Banerjee : OK the earliest slot I can get for you is for the 10th is 9:30 to 11:30

I won't be holding my breath!!

Is that an engineer visit?

No a call from tier 2 to tell me the outcome, whatever that means!!

Will a dsl filter have a detrimental effect on my connection as apposed to a filtered face plate or they pretty much the same thing?

Depends on whether the DSL filter has a faulty component, i.e. it is one of those things that you should try swapping out.

A filter with no extension wiring should be no problem.

Probably nothing.

DLM is in the control of Openreach and usually only gets manually reset after an engineer visit.

The Openreach DLM does relent if a line improves, just takes a few weeks. Getting a manual reset might help for a while, but likely since the DLM is running the same algorithm that unless a line has improved it will seek down to the same sorts of speeds.

No extensions and just the one socket, the only reason it would have been seen as a fault would be because I had a faulty fridge freezer which caused the electric to trip half a dozen times or more in one day so fingers crossed it should sort itself out, just have to give it longer I guess!!