BT Broadband Connection/Phone Problem :: BT Broadband

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Zarjaz
(eat-sleep-adslguide) Tue 17-Feb-15 21:15:38

Re: BT Broadband Connection/Phone Problem

As mentioned, this is almost certainly an HR fault.

Where I differ, is I'd say go straight for raising this as a broadband fault.

deleted
(deleted) Tue 17-Feb-15 21:36:37

As you've indicated before, this gives Openreach the chance to reset the DLM.

Zarjaz
(eat-sleep-adslguide) Tue 17-Feb-15 21:41:07

And the chance to get an engineer who understands the nature of the fault.

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