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Standard User nredwood
(eat-sleep-adslguide) Wed 17-Jun-15 20:43:27
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Re: BT Infinity slow upload speeds and core network congesti


[re: Tazz_uk] [link to this post]
 
Have been seeing similar on FTTP

No tests available as yet unfortunately

YouTube and other streaming buffering more than usual during peak times

Currently using HH3 as I've yet to get around to swapping to the HH5 which arrived on Monday

BT Infinity Option 3 200Mb
Standard User deleted
(deleted) Wed 17-Jun-15 20:55:59
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Re: BT Infinity slow upload speeds and core network congesti


[re: Tazz_uk] [link to this post]
 
Hi Tazz_uk and nredwood,

I'm sorry to see you're experiencing slow speeds. If you need any help with your BT Infinity connection issues please contact us on the following link http://bt.custhelp.com/app/contact_email/c/4950 and we'll be happy to help

Neil
Standard User deleted
(deleted) Wed 17-Jun-15 21:42:58
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Re: BT Infinity slow upload speeds and core network congesti


[re: nredwood] [link to this post]
 
I think the network is starting to creak, hence the changes to Plusnet today. I wonder if BT TV will be able to cope with demand.


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Standard User Tazz_uk
(experienced) Wed 17-Jun-15 22:13:29
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Re: BT Infinity slow upload speeds and core network congesti


[re: deleted] [link to this post]
 
In reply to a post by BT_Care:
Hi Tazz_uk and nredwood,

I'm sorry to see you're experiencing slow speeds. If you need any help with your BT Infinity connection issues please contact us on the following link http://bt.custhelp.com/app/contact_email/c/4950 and we'll be happy to help

Neil


I already have filled out a form like this from the Titter team told I have to wait for my case to get to the top first... got a call back from India today telling me my connections has been "refreshed and my hub reset" I am not even using the hub shocking support!!!

In reply to a post by BatBoy:
I think the network is starting to creak, hence the changes to Plusnet today. I wonder if BT TV will be able to cope with demand.


I have to agree with this... starting to remind me of my days with VM frown

BT Infinity 2 Broadband
Standard User deleted
(deleted) Wed 17-Jun-15 22:22:05
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Re: BT Infinity slow upload speeds and core network congesti


[re: Tazz_uk] [link to this post]
 
Yes, it will be interesting to see the results of this push to get BT customers off Sky and onto IPTV.
I see traffic management ahead.
Standard User nredwood
(eat-sleep-adslguide) Wed 17-Jun-15 23:57:12
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Re: BT Infinity slow upload speeds and core network congesti


[re: deleted] [link to this post]
 
Where have a heard that before?!

How BT TV copes will depend on how good the QoS is

Snap decision therefore yet to do any research into service or the hardware. The hardware is currently still in packaging

BT Infinity Option 3 200Mb
Standard User RobertoS
(elder) Wed 17-Jun-15 23:58:20
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Re: BT Infinity slow upload speeds and core network congesti


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
I think the network is starting to creak, hence the changes to Plusnet today. I wonder if BT TV will be able to cope with demand.
From a BT Help page:-
The actual speeds you will experience will differ and will continually vary throughout the day as levels of congestion on the internet change. You should not expect full speeds all the time, especially during the daily peak period (5pm - 12 midnight) when global internet speeds are at their slowest due to congestion.
....

The main factors governing the day-to-day download speed you will experience over your line are:

�the time of day. In other words, how busy BT's network and the internet are (6-9pm being the busiest time, when speed can reduce significantly)
...
....
We are seeing several BT Wholesale ISPs experiencing frequent congestion, often geographically based, Plusnet as you mention, Zen, even AAISP, that appear to be down to the BT Wholesale network.

I think the planners must have grossly underestimated the effect of the transition away from normal TV to streaming online. Alongside the other rapidly growing stream services.

Plus we have the higher volume of higher and higher definition phone-cam pictures going up into the many cloud repositories now that FTTC upstream and mobile 3G and 4G speeds are available. Mobile uploads will only affect whatever networks the mobile companies have, but once photos and videos are on the likes of Dropbox they typically are immediately downloaded to a lot of landline computers.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM
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