Both ip blocks are owned by BT Wholesale.

I guess they should be as BT is my ISP

Which means BT 'Customser Care' - we will test your line / send you another router / send an engineer out, 'if fault at your premises we will charge £135' - repeat, bang head against wall, migrate.

C:\Users\A>tracert -4 bbc.co.uk

Tracing route to bbc.co.uk [212.58.246.78]
over a maximum of 30 hops:

1 12 ms 98 ms 98 ms 192.168.1.254
2 46 ms 45 ms 46 ms lo0.central10.pcn-bng02.plus.net [195.166.130.249]
3 45 ms 46 ms 46 ms 411.be6.pcn-ir02.plus.net [84.93.253.79]
4 46 ms 47 ms 47 ms 195.99.125.140
5 47 ms 47 ms 47 ms peer2-et-1-1-0.redbus.ukcore.bt.net [62.172.103.45]
6 47 ms 46 ms 47 ms 195.99.126.73
7 * * * Request timed out.
8 46 ms 53 ms 48 ms ae0.er02.cwwtf.bbc.co.uk [132.185.254.90]
9 48 ms 48 ms 49 ms 132.185.255.165
10 47 ms 48 ms 48 ms 212.58.246.78

Trace complete.

The above is a tracert for my connection the number 2 hop shows the gateway my router is using, that can change due to resyncs/loss of connection, some gateways suffer from congestion more than others at certain times resulting in poor throughput speeds.

Your downstream attenuation is a lot less than that of my connection so you should get better sync rates and throughput than you seem to get as can be seen from MrSaffons website:-

http://www.coolwebhome.co.uk/calc/index.php#res

The noise margin of 14.9db is high and that is set by the DLM for some reason or other rather than the usual target of 6db, have you had any issues with the line, is the connection stable how long is the Uptime?

As an aside you can always try the Quiet Line Test by dialling 17070 and taking option 2, you shouldn't hear any noise if the line is OK.

Some of my router (PN supplied) line stats:-

Link Information

Uptime: 6 days, 16:35:15
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3.552
Data Transferred (Sent/Received) [MB/GB]: 206,08 / 1,86
Output Power (Up/Down) [dBm]: 12,1 / 18,9
Line Attenuation (Up/Down) [dB]: 29,5 / 54,0
SN Margin (Up/Down) [dB]: 16,0 / 7,1
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC

My previous router, an old Netgear DG8834GT, gave a downstream attenuation of 63db, thunder and lightening put paid to the Netgear a couple of weeks ago

I tried a tracert to the beeb not dissimilar to yours.
A quiet line test is fine and no work has been done on the line.
I have a feeling that as was suggested earlier it is a congested back haul with certain ips.
It is almost impossible to explain this to BT/OR I shall just have to live with it.
Thanks for the advice everyone.

In reply to a post by crule:

attenuation 40.5db
Attainable rate 4508kbs
Rate 4800 kbs
SNR 14.9 db

Your line, which is not extremely long, is running slow anyway. You should be getting 8+ Meg Sync.

Looks like you are being banded/capped.

Edited by XRaySpeX (Sat 01-Apr-17 02:20:46)

Are you using Wi-Fi?
I ask because your first hop i.e. the internal IP of your router is rather high.
Your first hop being the internal ip should be very low like the following:

tracert -4 bbc.co.uk

Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  BTHUB [192.168.2.253]
  2     3 ms     3 ms     3 ms  217.32.x.x
  3    13 ms     3 ms     3 ms  217.32.146.110
  4     4 ms     4 ms     4 ms  217.32.147.202
  5     4 ms     4 ms     4 ms  217.41.168.55
  6     4 ms     4 ms     4 ms  217.41.168.107
  7     9 ms     8 ms     4 ms  109.159.249.108
  8     4 ms     4 ms     4 ms  core3-te0-9-0-14.faraday.ukcore.bt.net [109.159.249.5]
  9     4 ms     4 ms     4 ms  peer1-et-2-3-0.redbus.ukcore.bt.net [62.172.103.39]
 10     4 ms     4 ms     4 ms  195.99.126.101
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     4 ms     4 ms     4 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 14     6 ms     5 ms     7 ms  132.185.255.148
 15     4 ms     4 ms     4 ms  212.58.244.22

Trace complete.

Or am I missing something?

Paul

I am confused. I only know how to do "tracert from the command prompt and therefore cannot "grab" the result. Can someone tell me how to do it so that the result can be easily posted
Thanks

If you right-click in the command window you get a context menu, which enables you to select and copy the whole window then edit to remove junk parts after pasting, or to mark/select parts of it and copy just those.

@crule
Also if you click the Quote button on Paul's post you will see how he preserves the formatted output, using the "pre" HTML tag wrapper.

Edited by RobertoS (Sat 01-Apr-17 11:21:42)