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Standard User deleted
(deleted) Fri 11-Aug-17 11:35:11
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Re: Bridge Tap?


[re: J1NG] [link to this post]
 
The ZyXEL VMG1312-B10A is highly thought of and is also one of the ones provided by Zen.

When you get g.fast the ISP will probably supply a compatible modem. I wouldn't hold your breath waiting for g.fast though.
Administrator MrSaffron
(staff) Fri 11-Aug-17 12:51:45
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Re: Bridge Tap?


[re: deleted] [link to this post]
 
And G.fast is so new I'd advise about buying your own g.fast compatible hardware.

http://amzn.to/2vpo8TC is the £29.99 TP Link W9970 that will run in bridge mode and can sit in front of the HomeHub it runs with G.INP and Vectoring. Its wireless is very basic so best used in bridge mode with wireless off, but if your wireless needs are few then it can do everything in its router mode.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Fri 11-Aug-17 22:13:41
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Re: Bridge Tap?


[re: J1NG] [link to this post]
 
If the bridge tap diagnosis is correct it is likely its causing your lower than expected sync speeds. You can try to phone your ISP's customer service and see if they are willing to run an OGEA test for a more definitive answer. It sounds like you've lived there a long time so have a good idea where all the phone cabling goes but it may still be possible that an unused extension is bridge tapped from the box on the outside of your house.


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Standard User J1NG
(regular) Mon 14-Aug-17 21:50:46
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Re: Bridge Tap?


[re: MrSaffron] [link to this post]
 
Thanks, that looks like something I might go for, can I assume this permits me to take some logs with something like dslstats? Want to know if I can gather info in case I need it for calling BT up about if it's not a device issue.
Standard User J1NG
(regular) Mon 14-Aug-17 22:00:24
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Re: Bridge Tap?


[re: deleted] [link to this post]
 
I'll give BT a call tomorrow after I get a few more things confirmed to see what are the best viable options in my position. Thanks for that. smile
Standard User J1NG
(regular) Mon 14-Aug-17 22:17:23
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Re: Bridge Tap? None in their area of responsibility?


[re: MrSaffron] [link to this post]
 
Hi Mr Saffron,

Just got a quick question, you may or may not know.

Assuming the Bridge Tap was there (I'll know tomorrow when I call them up, I need to check for Infinity Offers anyway as contract is up), and it was NOT within the confines of the household (unlikely, but lets assume that was the case - such as a very old split on the external line before it reaches inside the house), would this be BT responsibility or still ours?

J1NG
Administrator MrSaffron
(staff) Tue 15-Aug-17 10:06:27
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Re: Bridge Tap?


[re: J1NG] [link to this post]
 
Don't think DSLstats works with it, never had the time to delve into the monitoring, just use the thing

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Tue 15-Aug-17 10:07:31
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Re: Bridge Tap? None in their area of responsibility?


[re: J1NG] [link to this post]
 
Before master socket is the responsibility of Openreach unless its a fault caused by damage you did, e.g. your tree or a hedge strimmer etc

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 15-Aug-17 11:01:12
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Re: Bridge Tap?


[re: MrSaffron] [link to this post]
 
It does but you have to apply a hack to activate telnet first

see http://forum.kitz.co.uk/index.php/topic,17108.msg315...

user banger knows how to do this
so does user ian007jen
either would probably respond to a pm with how-to details

Edited by deleted (Tue 15-Aug-17 21:49:59)

Standard User J1NG
(regular) Tue 15-Aug-17 16:30:39
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Update


[re: MrSaffron] [link to this post]
 
Thanks MrSaffron,

Called BT up, and got put through to technical, and they listened to my description of what has happened and went through with some tests and did find that there's something wrong. Both minimum speed and "something on the line".

I'll know more tomorrow after my appointment with the engineer. Hopefully will be able to confirm details on whether that Bridge Tap is accurate on their tracker.

J1NG
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