In reply to a post by trolleybus:

In reply to a post by spile:

I currently pay BT £5.22 pm for 500 free minutes to any UK landline or mobile number and charges from my VOIP provider are much higher than that.

If I can connect the N300P PSTN port to the Digital Voice port of the Smarthub 2 then that would appear to be the ideal solution for me.

Why haven't you done so already?

Because Digital Voice hasn’t been enabled on my line yet. BT have said they will notify me of “switch over day”.

In reply to a post by tdw42:

Yes, once BT migrate your voice service from the original copper phone line to DV it is just a case of unplugging the N300 connection from the existing master socket and plug it (the N300) into the Digital Voice socket on the Smarthub 2 instead.

That is exactly what I was hoping.

In reply to a post by spile:

In reply to a post by trolleybus:

In reply to a post by spile:

I currently pay BT £5.22 pm for 500 free minutes to any UK landline or mobile number and charges from my VOIP provider are much higher than that.

If I can connect the N300P PSTN port to the Digital Voice port of the Smarthub 2 then that would appear to be the ideal solution for me.

Why haven't you done so already?

Because Digital Voice hasn’t been enabled on my line yet. BT have said they will notify me of “switch over day”.

OK, presumably that is going to happen within a day or two? However the inbuilt ATA in a BT router isn't configurable to add additional VoIP providers, so does that make your other VoIP service redundant/unnecessary for you?

As I said in a previous reply any VoIP service on the N300 will still function via the usual Ethernet connection to the router.

In reply to a post by Realalemadrid:

As I said in a previous reply any VoIP service on the N300 will still function via the usual Ethernet connection to the router.

The base station of the Gigaset model that the OP owns is just for an analogue service.. What you say is true of other Gigaset VoIP enabled phones but as far as I am aware, the configuration details for the VoIP service from BT aren't available. You simply don't have the flexibility to use anything other than the DV socket on the BT supplied router for DV from BT.

So eventually it will be the case of unplugging the base station from the master socket (or slave) and plugging it into the DV socket of the BT router once BT have switched the service over. The time scale of that happening is unknown.

All kinds of options are available to have a VoIP service from other hosted suppliers using hardware not from BT, but the OP has stated that he wants to retain the voice service he currently has with BT. There doesn't seem to be any immediate plans to cease the current copper pair service he has now, so just leave things as they are at present.

OK, presumably that is going to happen within a day or two? However the inbuilt ATA in a BT router isn't configurable to add additional VoIP providers, so does that make your other VoIP service redundant/unnecessary for you?

I don't know what the timescale is. I've received a letter and email saying it will happen but not exactly when.
I don't need the BT router to work directly with my VOIP provider, it does that via the N300 which gives me VOIP (as well as PSTN) functionality now and will do so when I am switched to Digital Voice.

Edited by spile (Sun 16-May-21 12:56:53)

In reply to a post by trolleybus:

So eventually it will be the case of unplugging the base station from the master socket (or slave) and plugging it into the DV socket of the BT router once BT have switched the service over. The time scale of that happening is unknown.

That is all correct

In reply to a post by trolleybus:

All kinds of options are available to have a VoIP service from other hosted suppliers using hardware not from BT, but the OP has stated that he wants to retain the voice service he currently has with BT. There doesn't seem to be any immediate plans to cease the current copper pair service he has now, so just leave things as they are at present.

I have assumed that once Digital Voice is enabled the copper line will cease to function. As for timescale, the letter says "Not just yet" and "We'll be in touch soon".
The only (slight) risk I see is that the N300 PSTN port and the BT Smarthut 2 port will not want to play ball with one another,

In reply to a post by spile:

OK, presumably that is going to happen within a day or two? However the inbuilt ATA in a BT router isn't configurable to add additional VoIP providers, so does that make your other VoIP service redundant/unnecessary for you?

I don't know what the timescale is. I've received a letter and email saying it will happen but not exactly when.
I don't need the BT router to work with my VOIP provider, the N300 gives me that functionality now and will do so when I am switched to Digital Voice.

I am confused which exact model from the Gigaset range do you have? Your earlier postings gave me the impression that your Gigaset base unit did not have VoIP capability, in other words both an ethernet and a phone cable, .

Next VoIP requires a broadband service, so do I take it while you have a BT Broadband service you don't use their supplied router?

In reply to a post by spile:

In reply to a post by trolleybus:

So eventually it will be the case of unplugging the base station from the master socket (or slave) and plugging it into the DV socket of the BT router once BT have switched the service over. The time scale of that happening is unknown.

That is all correct

In reply to a post by trolleybus:

All kinds of options are available to have a VoIP service from other hosted suppliers using hardware not from BT, but the OP has stated that he wants to retain the voice service he currently has with BT. There doesn't seem to be any immediate plans to cease the current copper pair service he has now, so just leave things as they are at present.

I have assumed that once Digital Voice is enabled the copper line will cease to function. As for timescale, the letter says "Not just yet" and "We'll be in touch soon".
The only (slight) risk I see is that the N300 PSTN port and the BT Smarthut 2 port will not want to play ball with one another,

OK got it, your Gigaset set base station accepts both a PSTN service and an ethernet connection for VoIP. The BT router with DV enabled means you can plug any analogue phone into the DV socket, that would include the phone line side of the Gigaset base station. So it looks to me that nothing really changes for you to give you all your desires whether using the phone side of a master socket or the DV service from the BT router. Case closed.

In reply to a post by Realalemadrid:

Posting in the early hours has led to huge confusion. You need to reconsider in the cold light of day.

MHC's The SmartHub BT socket can only provide an analog phone signal, there can be no conversion back to digital.

The N300 could of course handle both VOIP services but BT in their wisdom will not give out the VOIP registration details for their Digital Voice so it has to come from the SmartHub analog output.

I wasn't aware that BT were being sticky wrt the DV registration details, so thanks for that. Typical of them.

But.

Plug in a DECT base station such as the N300 and that converts it back to digital. That was the final step I described. Madness that BT don't allow it straight through like the Voipfone signal. Lack of thinking it through at the design stage and only catering for people on copper, or an odd management decision.