It's supplied to a residential address but charged to a company account.
To put the question more clearly: did you buy a BT Residential product from the BT retail division, or did you buy a BT Business product from BT Business?
For starters I have a feeling BT simply don’t publish any sort of service description or techical spec. - anyone got a link? The only thing to go by is the the vague marketing description and the T&Cs neither of which go to that level of detail or specificity.
Secondly even if they did use SRTP, you could argue that it’s still *not* really an “end-to-end’ encrypted link because ultimately there’s just an analog port on the Smart Hub and from there to any other devices it’s a clear channel.
Finally as this is calling over the public network, the other calling party is probably on an unencrypted channel / endpoint.
Proper end to end call encryption like social media voice apps (Signal, Telegram, WhatsApp, Viber etc) use is only possible in a fully closed-shop / controlled system.
Digital Voice just isn’t that at all.
Michael_Chare (knowledge is power)
Sun 21-Nov-21 11:38:30
The BT Digital Voice replaces the PSTN landline service, so I would argue that it is the security of those two that should be compared.
Whilst it is not clear what the security of the Digital Voice consumer service is, there are details of Secure Voice used by the BT Cloud Phone service here.
They might be similar?
Michael Chare
Pheasant (knowledge is power)
Sun 21-Nov-21 13:54:20
Yes in that case with Secure Voice if you are using an IP endpoint (phone) with TLS and SRTP you have encrypted signalling and channel from that phone to the BT core. If the calls all stay on-net with other Secure Voice subscribers (eg like a government department or private company with branch sites) then yes that would be more secure than PSTN.
However for other calls that run outside of the BT core out to the PSTN it is insecure as PSTN is not encrypted.