Currently for new BT FTTP customers what I stated is correct, you have had FTTP for a long time and although it may say Digital Voice on the bill it is actually the old Openreach FVA (Fibre Voice Access) service which is now longer available and is being withdrawn. The currently supplied ONTts don't have phone ports so as you say the Digital Voice comes via the Smart Hub

In reply to a post by Realalemadrid:

Currently for new BT FTTP customers what I stated is correct, you have had FTTP for a long time and although it may say Digital Voice on the bill it is actually the old Openreach FVA (Fibre Voice Access) service which is now longer available and is being withdrawn. The currently supplied ONTts don't have phone ports so as you say the Digital Voice comes via the Smart Hub

Oh I know, I was just stating that BT still call the FVA Phone Service as their Digital Voice, which its is still digital, just not a VoIP Digital Voice Service.

As far as I am aware, we will be on FVA for a while yet and that BT will be leaving us on that for as long as possible to a point that they have asked for the Smart Hub 2 to be returned to them when I phoned up to cancel the Fibre 900 service, which is fine by me LOL

Paul

Just upgraded to two BT digital voice phones - FOC - connected via the smart hub.
Happy with the performance/facilities.
Using info on TBB, I recently got my BB & phone reduced to £20.00 pcm

Nice, I refuse to us BT's hubs, I have had nothing but issues with them, but that is just me.

Paul

They work a lot better with FTTP, very rarely restart, etc.

Edited by Grimers (Fri 06-May-22 10:01:21)

In reply to a post by Grimers:

They work a lot better with FTTP, very rarely restart, etc.

No they don't, maybe they have gotten better over the last few years, or maybe I was just unlucky and the several I had were all faulty, but I have had nothing but issues with all my Smart Hubs including their Smart Hub 2 which I have been given over the years I have been with BT on FTTP.

I was getting loads of reboots all the time (especially when we were using our connection fully), especially when we were on BT's top tier package, so lower tier packages might be fine.

Also the Web UI of all the smart hubs that I have had have all been sluggish when we we were using our connection.
Loads of UI issues and no place to report them, I used to report them over the phone and via Twitter DM's, was told it would be passed on, but was never fixed.

Moved over from BT's hardware to my own 3rd party router MikroTik RB4011iGS+RM and all those issues were gone and I only lost connection for a few seconds when the Public IP changed.

Paul

I have no sue with the SH2 as a router apart from its wireless performance which is dire and inflexible . Therefore if Wi-Fi is an issue I would add a wireless point (s).

In reply to a post by spile:

I have no sue with the SH2 as a router apart from its wireless performance which is dire and inflexible . Therefore if Wi-Fi is an issue I would add a wireless point (s).

I never really used Wi-Fi, all Consoles and PC's are wired, the Smart Hub 2 had issues with handling the throughput of our connection, that was they main issue and cause for the constant rebooting.

But doesn't matter now due to we are no longer with BT for the broadband and since the move, we have better faster up and down more stable and it was a lot cheaper.

Paul

Maybe in your experience, but for a lot of people, including myself, they work fine.

In reply to a post by Grimers:

Maybe in your experience, but for a lot of people, including myself, they work fine.

Same here, since day one of having it.