Without wishing to prolong the discussion regarding different companies within the BT group, who is actually responsible for the equipment (DSLAM etc.) inside the FIBRE cabinet & any patch cables from the FIBRE cabinet to the old cabinet?
All the visiting engineers (regardless of skill set / job description / who they work for etc.) have informed me that they have no access whatsoever to the actual FIBRE cabinet.
How can potential FTTC faults be FULLY investigated if the engineers can't actually see, never mind touch part of the FTTC equipment?
e.g. What if 40Mb is just about available inside the FIBRE cabinet, or even at the other end of the patch cable, but it just doesn't have sufficient power to push it a few hundred yards without losing 10Mb to 20Mb on its way?
Who could/would investigate that?