Hereford FTTC - Part 4

Carrying on from part 3 (http://forums.thinkbroadband.com/fibre/4155560-hereford-fttc-part-3.html?fpart=23#Post4166334)

The engineer turned up around 12pm and finished the install within 45 minutes. We are currently syncing at 40,000 down and 1,999 up but very, very strangely - our upload throughput is 10mbps this morning! I've tested it on the PC via wired connection, iPad and iPhone on Speedtest.net and all are coming back between 8.5 an 9.5mbps upload

On a side note though, I went with Sky as their 40mbps service wasn't much less than the 43mbps that the BT estimator said we could get, but when the engineer came to install the line he said it was theoretically capable of 88mbps (even though they only do a 76mbps service, can anyone explain this to me?) I was then thinking about leaving sky during the cooling off period as I really don't mind paying more money for a much faster service so I rang sky and asked them about their 80/20 fibre pro, which isn't supposed to be available here yet, but the lady on the phone said that it is actually available now and that after their systems had refreshed overnight I could ring and order it today, which I will do this evening (as I was on hold for the best part of an hour last night). Just thought this info might be useful for other people thinking of going with sky but put off by the 40mbps max speed...

Oh, and at the moment the line stats are 10ms ping, 37.68mbps down and 9.22 up.

The 2 to 10 seems to be a common thing, they start at the lower speed and jump you once it is seen to work.

The 88 Mbps is the estimate based on attenuation and noise margins, so while the maximum sync is 80 Meg (throughput maximum of 76 Meg), if Openreach were to launch a 100 Meg service you might actually see more speed.

Though as more people order in the area this maximum will descrease due to cross talk.

The Sky 80/20 is more of a if you know about it and ask product, as in Sky are managing contention by not giving the absolute fastest speed.

Well I'm not too happy with them at the moment... When I rang yesterday I was told I couldn't upgrade until today due to the system being refreshed overnight, I just rang now after another half hour on hold, only to be told that it is';t possible to upgrade at all during the 2 week period where the line is settling in, This now means that I can't find out about the upgrade until 14 days after the contract starts, which is also when the cooling off period expires, so they basically said either I cancel now and go elsewhere or wait the 14 days and see if I can upgrade, but by that time I will be stuck in the contract. If the BT engineer said the line is capable of a lot more than 40 and I am willing to pay the extra £10 a month straight away, is there any actual technical reason why the upgrade could not be carried out immediately, or is it a case of the sales team not knowing what they are on about?

No technical reason. The initial DLM tuning on fibre works over the initial 48 hours. After that, it is just in "standard" monitoring mode.

Even with the 48 hours going on, Plusnet have been able to order regrades in the past (changing from 40/2 to 40/10 for me personally). That implies there is no admin limitation with BT Wholesale or BT Openreach either.

Any reference to 10 days applies to ADSL only - and it might be that Sky's admin systems won't let an order go through because of limitations in *their* part of the process.

can somebody help me? as im new to this, is the cabinet 58 ready?

Hi and welcome. I'm relatively new to this forum as well, and I've found that a good starting point is to check your phone number at this page:
https://www.btwholesale.com/includes/adsl/main.html

Also this site helps you to discover the likelihood of your postcode being linked to a particular cabinet:
http://www.coolwebhome.co.uk/fibre/checker.php

This next link shows a map of the cabinets in Hereford. I understand it gets updated when people notify the creator.
https://www.google.com/maps/ms?msid=2038197937670145...

The next link takes you a list of providers, so that you can select from it to check your individual line status:
http://www.superfast-openreach.co.uk/at-home/buy-it-...

Edited by deleted (Thu 11-Oct-12 16:23:36)

thank u, im little confused about http://www.coolwebhome.co.uk/fibre/checker.php
looklike im not getting firbe? am i correct




HR49YL HEREFORD This postcode has some Exchange Only lines
This means there is currently no cabinet to run FTTC from.
Openreach may deploy FTTC/P in the future to this area. 86% M_B
HR49YL HEREFORD FTTC 13% 3.92 8b (PF to Q1) P58
We have also checked the latest Openreach data, which tells us the following:
Exchange Name FTTC or FTTP Explanation
WNHR HEREFORD FTTC available Where cabinets/fibre have been installed orders are being accepted, you can check with your telephone number at the BT Wholesale Checker.
Results for Postcode HR4 9YL

Map of Postcodes Location Notes

Edited by deleted (Thu 11-Oct-12 16:01:26)

Well, I think that means that further checks will be necessary for your particular line. Do you have broadband at the moment and, if so, what speed do you currently get?

Also, have you put your number into your provider's checker?

This page from Openreach provides links to the various providers, so select the one that applies to you, and input your telephone number:

http://www.superfast-openreach.co.uk/at-home/buy-it-...

Basically the phone lines on your postcode are split, 86% are exchange only lines and the other 13% are on cabinet 58 (missing 1% is a rounding error)

What does the BT wholesale asdl checker say for your line, if it is a BT line- it should say if FTTC services are avalaible on your line, if they are you are on cabinet 58.

If their is no mention of FTTC then you are most likely on a exchange only line, their are plans by Openreach to either deploy FTTP on short exchange only lines or provide a new cab/FTTC twin on long lines- likely towards the end of the rollout so between 2013-Nov 2014 if its economically viable for Openreach to do.

We need to see the results from this check with a BT number for the property or a neighbours/local business etc

https://www.btwholesale.com/includes/adsl/main.html

Edited by deleted (Thu 11-Oct-12 16:41:52)

im with bt, rougly 45 pounds a months with firbe 100mb
also i sont know what to do now, as ive been phone bt last week and asking could i get firbe on my line and they say its not ready and will update me when they post me a letter

Broadband option Broadband speed range When you can get it Action
BT Total Broadband
BT Total Broadband
The speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
Between 6.5Mb and 8.0Mb
(Estimated speed: 7.5Mb) Now Learn more
Sorry, you're not currently able to get BT Infinity. This may be because your area has not been enabled yet, or your individual line does not support super-fast broadband. Register your interest and we'll let you know if this changes. Register Interest


but when i test speed online i get about 15mb upload 0.8mb

its not bad but its very poor when i play on my ps3 in my bedroom and always disconnect because of weak signal, which is why i move my ps3 in living room for better singal,

....15Mb download - wow!! - I don't even get 3 Mb where I am!! (More like 2.2 Mb)

hi ther got a friend who lives in hr4 9ye he gets 12mb he cant get fiber has i think he is conected to ther main exchange or he may be connected to box 91 which is not been down yet we have email openreach to see if he is comi g off the main exchange or street cab

According to FTTC Check he is connected directly to the exchange. The good news is that hopefully openreach will either choose to upgrade this line to FTTP or provide a seperate FTTC cab in the near future, from what I've heard

if bt is doing this 300 mb in spring next year will they upgrade the fttc speeds dose any one know ?

BT have three possibilities with the current FTTC rollout, none of which they can do yet:

- Use up to 30MHz frequencies, instead of the current limit of 17MHz.
This is feasible today, but needs to be agreed by a standards committee (part of Ofcom). However, they've only just gone from 8MHz to 17MHz (going to 40/10 to 80/20), so there will probably be a while of lab checks & trials before they get the go-ahead for this.

This will only benefit the houses close to the cabinet (say, within 300-400 metres or so).

- Add the G.Vector standard.
The main limitations of speed in FTTC come from crosstalk between the various subscribers, whose signals are all interfering with each other. G.Vector is an additional standard that allows the cabinets to "undo" this interference with some very clever firmware.

This feature gets speeds of almost everyone back to the theoretical best for the line distance, and makes it likely that BT could offer speeds of 100-120 Mbps at peak, and retain that within 400-500 metres.

Those are 17 MHz speeds, so adding both features may make even higher speeds available.

This is standardised, and chip companies are currently ironing out compatability issues with their implementations. See this TBB news report.

- Add bonding.
This makes use of multiple pairs in parallel.

I've seen Ericsson report speeds of 500Mbps using this, and just seen a comment that Alcatel are getting up to 1Gbps (vectored & bonded). It is still a manufacturer-led area, which I don't think has been standardised.

This relies on having spare copper out in the streets. Many houses have 2 pairs coming in from the nearest DP, but perhaps not all the way from the cabinet. It is more likely to be done on a needs-only basis for a few businesses - and even then, FTTP-on-demand might be a better solution for them.

Where will all this eventually lead? I suspect (by nothing more knowledgable than sticking my finger in the air) that speeds of 100-120 will be fairly common. 150+ will be rare.

The EU has a target, for 2020, that 50% of people will be able to get 100Mbps if they choose. It is plausible that FTTC alone could support that, and the option to get FTTP-on-demand when you're in an FTTC area will guarantee it anyway.

Cab 83 Hampton Park Road/ Old Eign Hill seems to be LIVE today!!

Great news for people on this cabinet; a few checks on nearby lines today shows that Fibre is available here!!!

Update.. I've just place my order, first available slot was 30 October!! Only another 2 weeks or so to wait, then!

Edited by deleted (Fri 12-Oct-12 09:08:55)

right, where i live now in moorfield, no one will get fibre until feb 2013 after i made a phone call yetersday sadly i will have to wait

its not bad speed, fairly some time its go p highter than 15, some time i get around 20. mostly low speed i get mostly 13mb, but still poor singal when use ps3 in the bedroom, although i live a small flat its so strange as living room is lots quicker and strong singal,

may i ask guy if telephone socket damp will this effect the speed or damages?

Just seen your reply... Sorry to hear that. This is very much a postcode lottery, as I know that one of my neighbours who backs onto my house comes off cab 26 which is over a quarter of a mile away from mine!! He will only get a marginal uplift.

In reply to a post by Wigga21:

its not bad speed, fairly some time its go p highter than 15, some time i get around 20. mostly low speed i get mostly 13mb, but still poor singal when use ps3 in the bedroom, although i live a small flat its so strange as living room is lots quicker and strong singal,

may i ask guy if telephone socket damp will this effect the speed or damages?

Are you using the main socket, and have you tried going into the test socket behind the plate?

Kudos to the residents of Hereford for taking such keen interest in FTTC rollout. Why is that though? It's a fairly small city, yet FTTC rollout has generated the largest thread ever on this forum! Reflecting the widespread relief at the arrival of FTTC? What passed before for broadband being very poor?

cheers, a

In my case, I've seen my Broadband speed steadily decline over the last 7 years, from an "impressive" 4Mb about 7 years ago, to a "pedestrian" 2Mb for the past couple of years.

I think I am right in saying that Hereford also had the dubious honour of having one of the slowest average broadband speeds within the city, out of the whole country, which is possibly another reason why Hereford was fast-tracked for Fibre at the end of last year.

no i havent not tried, is risky to damage if i try it? and im not aure which one is main socket as i got two socket

In reply to a post by asbokid:

Kudos to the residents of Hereford for taking such keen interest in FTTC rollout. Why is that though? It's a fairly small city, yet FTTC rollout has generated the largest thread ever on this forum! Reflecting the widespread relief at the arrival of FTTC? What passed before for broadband being very poor?

cheers, a

Broadband speed is pretty naff in most parts of the city unless you live close to the exchange. the problem is we got one exchange and Hereford is pretty well spread out.

So getting some extra speed excites some people

Up where I am, which to be honest is not that far away from the exchange we get 2-4 megabits ,mainly because the cables run back to where the old exchange is, so they are more than double the length they should be


Also normally in Hereford we are far behind other places and I was shocked when i heard that FTTC would be here this year and we was expecting it around 2015.

FTTc will sort out the city or most of it, but there are still many people who will never get Fibre, thankfully there are other ways to get decent broadband. other than FTTC.

BT Openreach installed for me today. Router fixed to the wall as apparently they get quite hot.

A nice chap from Malvern was training another local engineer and it was all sorted in around an hour.

They advised line can support 73 Mb down and 20 up, but currently only getting around 3.8 down and about 8 or so up. I.e upload is twice the download speed.

Not sure what's going on.

If you are unsure of what you are doing, then don't proceed, but the following links may help you to identify what type of socket you have....


http://www.thinkbroadband.com/tools/bt-master-socket...

http://www.kitz.co.uk/adsl/socket.htm

I suspect we possibly had one of the fastest OR roll-outs of the size/type too.

In reply to a post by Sigaldry:

BT Openreach installed for me today. Router fixed to the wall as apparently they get quite hot.

i presume you mean modem not router.
i thought they solved the heat problem with the modem, if not I would not like it on my wall to be honest

I know the homehub 3, which is the router can get pretty warm as well, if you are with BT.

A nice chap from Malvern was training another local engineer and it was all sorted in around an hour.

Or not by the seems of it.

They advised line can support 73 Mb down and 20 up, but currently only getting around 3.8 down and about 8 or so up. I.e upload is twice the download speed.

Not sure what's going on.

Something is certainly wrong there. that is slower than what I was getting on ADSL. i know a couple of people, not in Hereford but in other places that have had a fair few problems with BT FTTC service and one person in Hereford who is having awful problems with FTTC.

something tell me sI did make the right choice in broadband after all.

It is actually router, just it's pretending to be just a modem as it's in bridge mode the way BT supply it. simple job to turn it back in to a proper router though.

No overheating problem on the new version supplied now, but OR still require the engineers to wall mount it.

I would say too, given how sensitive VDSL2 is to RFI its really important to screw it to the wall, keep it away from any PSUs and keep the cables as short as possible, especially the RJ11.

In reply to a post by Lorian:

It is actually router, just it's pretending to be just a modem as it's in bridge mode the way BT supply it. simple job to turn it back in to a proper router though.

Wow, you learn something new everyday. Ok maybe not. but i did nto know that, i had a look at the specs and you are right.


Why on earth did they do that?

About time they got rid of this separate modem/router idea anyway. i know I got it but that is because my modem is on the roof of my house.


No overheating problem on the new version supplied now, but OR still require the engineers to wall mount it.



Mmm,I heard the new version still gets hot, but why they need it wall mounted I don't know.
what if people refuse to have it wall mounted and what are they going to do when they eventually do wires only?

I would say too, given how sensitive VDSL2 is to RFI its really important to screw it to the wall, keep it away from any PSUs and keep the cables as short as possible, especially the RJ11.
[/quote


That makes sense, higher frequencies are always more prone to interference. Screwing it to the wall will not make any difference to interference.


i know the system use don't use as high frequencies which is a good thing as the Ethernet cable coming from the module is behind the TV, and there are loads of PSUs and different plugs behind there :) If I had Fibre, i would have problems I think :)



]

In reply to a post by markipad:

In my case, I've seen my Broadband speed steadily decline over the last 7 years, from an "impressive" 4Mb about 7 years ago, to a "pedestrian" 2Mb for the past couple of years.

I think I am right in saying that Hereford also had the dubious honour of having one of the slowest average broadband speeds within the city, out of the whole country, which is possibly another reason why Hereford was fast-tracked for Fibre at the end of last year.

http://money.aol.co.uk/2012/02/23/the-slowest-broadb...

....... " Broadband blackspots for towns and cities with populations above 40,000:
Hereford, HR1-4 - average broadband download speed 3.196 Mbps
Kilmarnock, KA1-3 - average broadband download speed 3.218 Mbps
Carlisle, CA1-6- average broadband download speed 3.240 Mbps
Dumfries, DG1-2- average broadband download speed 3.604 Mbps
Canterbury, CT1-4 - average broadband download speed 4.013 Mbps
Shrewsbury, SY1-3- average broadband download speed 4.089 Mbps
Lancaster, LA1 - average broadband download speed 5.479 Mbps
Chester, CH1-4 - average broadband download speed 6.052 Mbps
"...........

look hard to do that, i wouldnt risky it, but if one of my friend know how then i let him as ive got no one who know how

my V3B HG612 is not even luke warm to touch today, you coudln't really tell it's on.

I guess they lock the firmware for multiple reasons.

1. Ease of support (one config to support, no meddlers)
2. It suits connecitng to a homehub
3. it stops people using the option to turn off the LEDs
4. It avoids people getting paranoid about how low their sync is
5. t avoids people to see scary error correction stats
6 it avoids people turning off the BT remote config/aupport tool
7 . Oh, lots of others I'm sure

Ironically it's actually a nicer router than the plusnet supplied one. it also avoids the clutter of a seperate router, and the second near-by wall wart. and it allows you to use both ports.

The OR engineer was fascinated. I suspect offically they would take a somewhat dim view, but it's a 2 minute job to turn it back into a modem.brudge.

With regards the missing cabs (Kempton Ave etc ...) .... Anyone think writing a letter to the Hereford Times about how Openreach are behaving may be a good idea?

In reply to a post by Anonymous:

With regards the missing cabs (Kempton Ave etc ...) .... Anyone think writing a letter to the Hereford Times about how Openreach are behaving may be a good idea?

i doubt it, why would BTOR be worried about a piddley local rag like the Hereford times?

might be worth talking to your local councellor too.

To get more ppl to complain .... Most ppl have no idea fttc is available ... Take Kempton ave cab for example, how many houses does it serve? .... If just 20% of those complain OR may take more notice.

Especially if HT expose the fact that OR are lying about planning permission being blocked by Hfd council.

EDIT: sorry, didn't read your message properly.

Edited by deleted (Mon 15-Oct-12 20:31:31)

News coverage can work, best to use local news/Councillors and MP but also do go round and get a list of signatures for all those residents/properties connected to the cabinet to show the demand for faster services, Openreach will take notice of that demand.

In reply to a post by Lorian:

might be worth talking to your local councellor too.

What is the point in talking to them? all they are interested in is what affect them. Waste of time all of them

In reply to a post by Anonymous:

To get more ppl to complain .... Most ppl have no idea fttc is available ...
Take Kempton ave cab for example, how many houses does it serve? .... If just 20% of those complain OR may take more notice.

A lot of people also got no interest in FTTc and have no idea what it is. i have chatted to a few people over the last few months and telling them that fibre is becoming available in Hereford. I tell them that they can get faster speed, a lot faster speed and all I hear is will it cost me more.

I tell them maybe a bit more depending who they are with , maybe a tenner extra, maybe less and they say they will stick with what they got.

Sure some are interested, but many are not.


Especially if HT expose the fact that OR are lying about planning permission being blocked by Hfd council.



Maybe OR are telling the truth and Herefordshire council are telling lies. I don't trust any of them to be honest.

Bt seems to be telling people that their super duper fast broadband is available via their leaflets.

I had one a couple of weeks with my address and postcode on to tell me I can now get infinity, my next door neighbour had one in her name because she already have BT broadband.

So Bt are telling people, it is up to other ISps to do the same. the problem is people are thinking that Bt are the only ones that are doing this super duper fast broadband, and that is the way BT likes it.

Got this from Openreach for anyone interested in PCP16:
==================================================
The cabinet feeding your line, PCP16 is still within the build process and is currently awaiting power and other works. The estimated date for cabinet 16 enablement is close November, 2012, assuming there are no major issues.

Please track the date for commissioning through the line checker of your chosen service provider.
==================================================

I sure hope there are no major issues

could do with some infor on cab 73 when is that going to be done thers no new one at the mont

Quick question re my upgrade from fibre to fibre pro with sky. The engineer tested the line and id 88mbps max, sky are saying 46.2. Does anyone here have any insider knowledge as to if sky would b using something like a postcode estimator or if they would be basing that on actual line tests? It's a huge discrepancy so I don't know who to believe!

In reply to a post by drunkenfool:

Quick question re my upgrade from fibre to fibre pro with sky. The engineer tested the line and id 88mbps max, sky are saying 46.2. Does anyone here have any insider knowledge as to if sky would b using something like a postcode estimator or if they would be basing that on actual line tests? It's a huge discrepancy so I don't know who to believe

Sky use the openreach database; and they are required to give you an estimate under Ofcom's rules before you sign up. You MIGHT get faster, but it could come down as more people in your area join. (this is known as crosstalk).

You can try and see the data yourself from the BTwholesale website, but it doesn't always work if you don't pay your voice bill to BT: https://www.btwholesale.com/includes/adsl/main.html

The postcode checker doesn't show FTTC is available here (even though we are already on it) and the phone number checker doesn't work as we are now with Sky. When it did work it originally estimated 43ish mbps, hence going for the 40mbps service, but the fact that this house is quite a lot newer than most of the other ones in the road and that the engineer tested the line as 88mbps then we have decided to push for the upgrade to fibre pro with Sky and see how it goes. They said that if we aren't happy then we can go back to to standard fibre and just pay the one month's extra charge of £10, which I am more than happy to do

In reply to a post by drunkenfool:

The postcode checker doesn't show FTTC is available here (even though we are already on it) and the phone number checker doesn't work as we are now with Sky. When it did work it originally estimated 43ish mbps, hence going for the 40mbps service, but the fact that this house is quite a lot newer than most of the other ones in the road and that the engineer tested the line as 88mbps then we have decided to push for the upgrade to fibre pro with Sky and see how it goes. They said that if we aren't happy then we can go back to to standard fibre and just pay the one month's extra charge of £10, which I am more than happy to do

That's the problem of the BTwholesale checker - its a real pain its not an Openreach checker.

The £10 to try and you can go back is a major advantage of Sky over the BT products - and the engineers test is usually the best one. Good luck

Well 5 hours after ringing sky, and just before going to sleep, I decided to run a speed test on the mobile phone. Download is about the same but upload is now 16mbps even over wifi in the bedroom so it looks like they have done the upgrade already! I'll need to run some more tests tomorrow over a wired connection to see what download speeds I'm getting at the moment as the router is still showing that it's connnected at 39,999 and 10,000 which is now clearly wrong! Not bad service from Sky though!

[img]http://www.speedtest.net/result/2259368556.png[/img]

Edited by deleted (Tue 23-Oct-12 09:02:38)

In reply to a post by drunkenfool:

Well 5 hours after ringing sky, and just before going to sleep, I decided to run a speed test on the mobile phone. Download is about the same but upload is now 16mbps even over wifi in the bedroom so it looks like they have done the upgrade already! I'll need to run some more tests tomorrow over a wired connection to see what download speeds I'm getting at the moment as the router is still showing that it's connnected at 39,999 and 10,000 which is now clearly wrong! Not bad service from Sky though!

Router only updates when its power cycled. You can leave the openreach modem switched on.

PCP 85, Belmont ave, has been added to the roll-out.

Rebooted the router (not the modem) and the sync speed is now showing as 65,143 down and 20,000 up and throughput over wifi is around the 62mbps/18.5mbps at the moment Sky said that the speeds will keep increasing until it finds its max stable speed, but what sort of speeds did other people on the 80mbps service get when first connected and what did you stabilise at? So far I'm pleased that I decided to risk the extra tenner a month even though Sky said I would only get 46

BT's estimate for me was 61/20 but I synced at 79999/20000 from the start, speed is generally around 74/17, gives around 9.3MB/sec down.

In reply to a post by drunkenfool:

Rebooted the router (not the modem) and the sync speed is now showing as 65,143 down and 20,000 up and throughput over wifi is around the 62mbps/18.5mbps at the moment Sky said that the speeds will keep increasing until it finds its max stable speed, but what sort of speeds did other people on the 80mbps service get when first connected and what did you stabilise at? So far I'm pleased that I decided to risk the extra tenner a month even though Sky said I would only get 46

When I had FTTC at my old address I was estimated 55.1 Down and 13.2 Up but in reality connected at ~72Mbit down and 20Mbit up. Throughput was around 70/18.

What Sky say about the speed increasing is rubbish.

When the modem first connects it connects as fast as it possibly can and only slows down if the line becomes unstable - e.g. mine initially connected at the full 80/20 when first connected but this settled at 72/20 due to the occasional drop out.

just had a email back from Openreach saying that my cabinet PCP73, has gone back to planning to go back into the programme to be deployed why is this then they say they dont know when it will be ready for servies but i have looked on bt wholesale and it says my cabinet wil have fttc on dec 31 am i thinking of this wil be done bye then or will they put it back again

well my order has failed now 4 times .... no one has any idea why and well its starting to get annoying

how come its failed

no idea why it failed waiting for bt to inform me tommorrow

Update on my Fibre installation. Cabinet 83

Hooray!! My new TalkTalk Fibre was installed today by a great guy from OpenReach. He relocated my master socket into my living room at my request, configured the modem and router, and all completed in under 45 minutes!

Here are my test results. Please note that as I only opted for the "up to 40 Mbps package" at this stage, this is about what I was expecting:

if you stuck on 35Mb/s now, would you get up to a faster speed anyway? surly you should be getting about 37Mb/s.

i wish you luck in keep your service hassle free, between Talk Talk and Bt they sure to muck something up

Some good news for me RE Sky's very low estimate of the line speed! After spending half hour or so yesterday messing around connecting the two routers together so I can still use my 5ghz one that I was using before, I had to reboot the sky router and openreach modem. Not sure what the actual synch speed is now as I can no longer see the sky router over wifi, but the throughput speed has gone from 65 to 71+ mbps, so it was definitely worth paying the £10 a month extra going from 40mbps to 71 when Sky said we could only get 42-46 max

In reply to a post by zyborg47:

if you stuck on 35Mb/s now, would you get up to a faster speed anyway? surly you should be getting about 37Mb/s.

i wish you luck in keep your service hassle free, between Talk Talk and Bt they sure to muck something up

Good point; I've checked again, and the terms of my package are shown as "up to 38Mb/s", so my mistake in stating up to 40 Mb/s above.

The good news is that a recent test showed 37Mb/s on speedtest.net, so I'll do another test with "thinkbroadband" later. Thanks for drawing my attention to this.

In reply to a post by markipad:

Good point; I've checked again, and the terms of my package are shown as "up to 38Mb/s", so my mistake in stating up to 40 Mb/s above.

that is the new legal thing now, they got to say what the user will get and not what the connection can be, but it is still a load of rubbish to be honest

The good news is that a recent test showed 37Mb/s on speedtest.net, so I'll do another test with "thinkbroadband" later. Thanks for drawing my attention to this.

not a problem.

HELLLPPPPP !!!
can anyone help .. on all fibre checking on bt talk talk and sky according to them with my postcode and house number I can get fibre optic broadband .. I was with talk talk .. my fibre order failed 3 times .. phoned bt and said come to us and we will sort it all out for you .. so moved to them the fibre failed again .. but they said just join for adsl then we can definately sort out the fibre for you the next day .. did that phoned up to upgrade the fibre and they said you cant get fibre !!! [censored] !!! its annoying why state everywhere i can get it and it still states I can get it .. please can someone help !!!

i know a couple of people who got the same problem, it seems BT have no idea what they are doing. There are other people who got a poster on their cabinet saying Fibre is here and yet when they look to see if it is, they find out it is not.


Typical of the UK,

the thing is all checkers on their websites says I can get it !! which is the frustrating thing

What's your postcode? PM it to me if you don't want to post on the forum.

can any one tell me what broadband speed I will get if my uplift is 23.47 did a check on the ffc check ?

still waiting for my cab to be install cab 73 dose any one know what's its going to happen

The uplift number seems to be pretty meaningless really, in theory it's supposed to be 23.47 time your current speed, but it just doesn't work out that way.

Try this checker if your not LLU or the address checkerif you are LLU (Sky, TalkTalk etc), it just needs house number and postcode.

If that doesn't give you a speed estimate for fibre then the only other way is to find your cabinet, work out roughly how far it is away, by the route your phone line is most likely to take, then someone could give you a rough idea.

just did that and it says I get 1mb down and I mb up cant be right

my cab is 73 stil waiting to be installed

I've seem some strange speed estimates before cabinets go live, so I wouldn't worry about it.

where can I find infor on when they going to do my cab

Your area seems to be covered by www.roadworks.org, locate your area, turn on planned works under map layers and look for any telephone symbols, this will tell you if and what works BT has applied permits for, you can also set up email notifications.

you can also email open reach your phone number and address asking what the hold up is nga.enquiries at openreach.co.uk

just FYI, l ordered Sky FTTC on the 26th, still awaiting a confirmed activation date (as lm assuming going from most ppls experiences that BTO confirms the dates separately)

as for some ppls orders failing, l had a similar issue, l ordered originally on the 23rd, however when l called up (because l wasnt asked for a MAC code) l found out it had failed but didnt know why... turns out after spending most of sunday night (couldnt sleep) l found out why.

as most may know your forced to take line rental to sky when you transfer onto fibre, this means if they havent LLU'd the exchange you cant take out the talk package.. but hereford have been unbundled which leads me to the sky talk T&Cs which specifically state

In reference to www.sky.com/shop/terms-conditions/talk/:

(b) customers registered with BT Basic; or

(c) customers with outgoing call barring or any other incompatible product on their telephone line.

so my suggestion to those who have failed orders with sky revisit BT and get them to remove extra services off their lines before they try and migrate to sky FTTC as thats what happened to me as it seems weird but from what lve found and read while researching is that Sky didnt know why the order failed because BT dont tell them there are incompatible products on the line which means they are met with a generic failed message.

heres to hoping l'll be activated soon (am in Newton Farm area)

Edited by deleted (Thu 29-Nov-12 16:12:50)

I wish bt upgraded my cab 73 its should be ready bye 31 of Dec cant see this is going to happen has there's no work be done to it yet have emailed be to see whats going on

according to the checkers my box should be p49 tho l dont know if they align with the google map of cabs created by Lorian, still l would have thought l would have connected to the Kilpeck Ave cabinet rather than the suggested one on brampton road.(leading on to waterfeild road)

still as far as l know my date for install is stil 10/12/12, just a matter of waiting and checking on my order and making sure everything comes on time.

do sky offer 80-20 speeds dose any one know

In reply to a post by funkyboy:

do sky offer 80-20 speeds dose any one know

Yes, but I believe not shown on their website. You have to ring up, maybe a few times until you get someone who knows about it. Not all of the script-monkeys do.

just had a email form bt openreach The rollout is based on the commercial criteria for each cabinet. Initially cabinet number 73 on the Hereford exchange, to which your line is connected, was included. However difficulties at the planning stage with the site of the cabinet have led to this being deferred out of the programme. I appreciate this is not the answer you were hoping for but unfortunately there is no timescale for cabinet 73 enablement.

but i had a look on bt wholesale and it says my cab is to have wbc fttc bye the 31st of dec what infor shold i go on

Probably the information you got from Open Reach, the database just may not yet have been updated.

I would periodically check, just in case things change though.

Correct, the database is of course out of date, if they said in an email 73 is not to be done then its not to be done. Doesn't suprise me. There are no doubt a few others. No sign of anything in Victoria Street still for example.

Best those interested have a moan on the hereford times thread, might raise it's profile, if anyome reads it

Edited by deleted (Tue 04-Dec-12 20:15:42)

Diffiicult to comment without knowing your postcode, but both the cabinets you refer to are in the correct place on the map, give or take a meter.

Edited by deleted (Tue 04-Dec-12 20:20:55)

dose any one have the link of the map of the cabinets

There's a link on the first page, about eighth post down.

Any idea on cab 91?

Not in initial rollout according to Dec11 data

cab 49 have been done saw them putng it in the other day

In reply to a post by Dantheman82:

Any idea on cab 91?

Without a postcode we can't check but my memory says there might be issues in this area. some of the houses near here are certainly on exchange lines. If

I saw fibres being pulled to (presumably) cab 4 by holmer common yesterday.

any one know if they going to do cab 73 is bt got the bid to do the rest of the cabs ?

FYI, l just had my FTTC connection installed yesterday, lm in the Newton farm area near the brampton road/kilpeck ave shops so its definitely active round here.

so far clocked the connection to around 23meg down 9meg up (tho my PC seems to be a little slower, lm assuming its wireless interference).

got to wait until 31st of march for cab 73 to be done

In reply to a post by funkyboy:

got to wait until 31st of march for cab 73 to be done

I would not be in too much of a hurry, chatting to someone who just had FTTC and he wish he never bothered. From what he been telling me his ping have gone sky high, so playing games is almost impossible and he have constant disconnections.
Speed wise is only slightly better than when he was on ADSL.

Bt says there is a problem, well, I think he realises that. His wife is getting really fed up with the disconnections.

Oh yes, the contract that BT got will not affect you.

Edited by zyborg47 (Wed 19-Dec-12 17:19:31)

i might go with talktalk sky is only doing 40/10 dont think thsy do 8020 so i got until may befor my sky contrack finishes i may stay with allpay if they they gave us more speed

Sky do 80/20 like the other isps that offer FTTC.

they dont i rang up and ask them they only do 60

Its called Sky Fibre Pro, their are a few users on the forum on that package and a few threads as well about it.

In reply to a post by funkyboy:

they dont i rang up and ask them they only do 60

That's probabaly the estimated download speed you would get. When I was on Sky's 80/20 package at my last place I was getting 72 down. I'm still waiting for the switch to the 80/20 package at my new place but Sky estimated around 58 down.

In reply to a post by zyborg47:

In reply to a post by funkyboy:

got to wait until 31st of march for cab 73 to be done

From what he been telling me his ping have gone sky high, so playing games is almost impossible and he have constant disconnections.

My line has been in sync for 51 days now, and I get 15ms first hop ping. a world of difference compared to my experience on ADSL.

In reply to a post by funkyboy:

i might go with talktalk sky is only doing 40/10 dont think thsy do 8020 so i got until may befor my sky contrack finishes i may stay with allpay if they they gave us more speed

i still don't understand this desire for high speed. as long as I can surf the net, watch some stuff on Netflix i am happy, ten is more than enough for me, in fact I am thinking of going back to 5,

In reply to a post by Lorian:

My line has been in sync for 51 days now, and I get 15ms first hop ping. a world of difference compared to my experience on ADSL.

Only going by what I been told. another mate phoned me this morning, he had Plusnet fibre installed this morning and the reason he phoned me was because he was stumped with setting up wireless. As he was on the phone he was having a problem with his connection as well.

i am starting to think i did make the right choice of avoiding fibre.

By all accounts looking at his facebook status a hour ago it seems to be working now, I know he was going to phone plusnet up, so maybe they sorted it,.

the computer he was using at the time is wired.

i will text him tomorrow to see if he got the wireless key sorted, if not I will sort it out on Sunday.

In reply to a post by funkyboy:

i might go with talktalk sky is only doing 40/10 dont think thsy do 8020 so i got until may befor my sky contrack finishes i may stay with allpay if they they gave us more speed

Sky Fibre Pro is 80/20 but you have to phone them to order it.

In reply to a post by zyborg47:

i still don't understand this desire for high speed. as long as I can surf the net, watch some stuff on Netflix i am happy, ten is more than enough for me, in fact I am thinking of going back to 5,

If like me you have to transfer large quantities of data backwards and forwards for work the faster the better. It also helps when working and competing against a couple of kids uploading and downloading stuff, my old 12 Mbit ADSL connection just didn't cut it.

In reply to a post by simon194:

In reply to a post by funkyboy:

i might go with talktalk sky is only doing 40/10 dont think thsy do 8020 so i got until may befor my sky contrack finishes i may stay with allpay if they they gave us more speed

Sky Fibre Pro is 80/20 but you have to phone them to order it.

Plusnet on one of their packages will take you as fast as it is possible, at the time it was a 250Gb limit, but I think that have changed to unlimited.

Not that I would go with plusnet myself if I can help it,

In reply to a post by simon194:

[
If like me you have to transfer large quantities of data backwards and forwards for work the faster the better. It also helps when working and competing against a couple of kids uploading and downloading stuff, my old 12 Mbit ADSL connection just didn't cut it.
[/quote]

i can understand if you have a family and lot of devices, that is one of the reason why two people I know have gone for fibre, one of them want the faster upload more than anything. But some people are saying that want all this speed and yet they will do nothing more with it then just playing silly flash based games and browsing facebook.

The reason why I did not wait for FTTC was because I did not require 40Mb/s, but I did want something that was more reliable than ADSL,
the problem was not with my ISP or the network, in fact using Cable and wireless was a good choice, far better than Bt network, but still not reliable enough because of the length of my line.

so when I found out that allpay reached my area and that they also offered a 5Mb/s service for less than what I was paying for a ADSL service of 4, i jumped at it and it also meant I could get rid of my phone line.

Sure i am paying a bit more now because I updated to 10, but to be honest I don't need it, so next year I will be going back to 5.

I got until June 2015 until my contract runs out, so I got until then to decide what to do after. It depends on situation at that time I suppose. i don't normally take contract that are so long, the last one was my mobile phone, but I thought what the hell.

i think now that most of Hereford have got fibre, Allpay may have to change their prices, but to be honest they did not set up the service for people like me, they set it up for people outside the city who got poor broadband and have little chance of anything better.

Saying that I do have problems now and again, yesterday morning I was trying to find out some info and my computer would not connect, coming up with limited service, but it is few and far between.

We will have to see what happens in the future.

The default wireless key for PlusNet's fibre router is on the label on the bottom of it.

i just want to have a faster upload speed has i have to upload down at my brothers has hes is 20mb it be nice if allpay can match the speeds of fiber then i wil likey to stay with them

In reply to a post by Lorian:

The default wireless key for PlusNet's fibre router is on the label on the bottom of it.

cheers, I found that out, but he wants to put his own in, mind you to be honest, I think he should change it, but there you go.

I will pop over later, but going out for a few drinks first this afternoon.

I think he would be better off to get a decent router, not one that been modified.

In reply to a post by funkyboy:

i just want to have a faster upload speed has i have to upload down at my brothers has hes is 20mb it be nice if allpay can match the speeds of fiber then i wil likey to stay with them

That is why my mate went for fibre because of the faster upload speed. even if Allpay do go for a higher speed, i doubt upload will be much faster.

I think the equipment is pretty limited to the maximum bandwidth unless they replace it all with knew and they will not do that as it will cost too much.

The problem you will have with FTTc is that you are a fair distance away from the cabinet and you may not even get a speed worth bothering with.


If I pop over to my mates place later, I will be interested to see how fast and how much different 70Mb/s will make to normal browsing, to be honest I don't think it will make that much. i did not find any difference in going from 5 to 10, ok downloads was faster and the odd picture I stuck on face book was faster.

Anyway, I still got 18 months in this contract unless it mucks up so much that I can get out, but at the moment I am happy with what I have got.

i wil have to wait and see what speeds i can get once they ahve instailled it i did a check on talk tallk and it says nothing yet but it says my line would be redy for fiber broadband in march so just have to wait now and see if talk talk can offer me 20mb and its only £ 16 then i wil go i am paying 31 now with allpay and a phone line with sky thats 14 amonth

Large cab update now shown on the Hereford map. All live cabs on Hereford exchange now shown in purple. Data courtesey of OpenReach.

http://www.tinyurl.com/hereford-fttc

Edited by deleted (Tue 08-Jan-13 22:49:05)

is there a dec12 data for the cabs for the rest of the one not going to be done

Edited by deleted (Wed 09-Jan-13 12:08:55)

Cab 71 (Kempton Ave) update!!

Work being done by contractor with signs to indicate its on behalf of Openreach - They are digging up the junction with Brighton grove.

Hopefully this means we will be getting a new cab soon.

Of course this because I sent a strongly worded email to OR a few days ago - that must be it!

lucy for some you been waiting for months for that to happen I am stil waiting for my cab 73 bt says it be done at the end of march now

My God - Contractors even working Sat now on it - Must be in a rush to get it done.

In reply to a post by funkyboy:

lucy for some you been waiting for months for that to happen I am stil waiting for my cab 73 bt says it be done at the end of march now

Oh well, at least you got a pretty decent broadband, which is more than some people got.

Noticed there are other new Civils in progress:

Ross Road cab 30 IIRC
Ross Road by the Welsh Club
Victoria Street

Probably indicates there is work elsewhere too.

may be they do cab 73 then been waiting since oct

Oh I hadn't realised you were still waiting, why not go look at the cab and see if anything is happening?

bt says it wil be done end of march unless they move it forword knowing bt they move it back again

Edited by deleted (Wed 30-Jan-13 18:39:03)

new cab going in at white horse street cab 18

And 30 went in today, and one by the Welsh Club.

Updated map http://tinyurl.com/hereford-fttc

Edited by deleted (Fri 01-Feb-13 19:14:32)

In reply to a post by funkyboy:

new cab going in at white horse street cab 18

That may make a mate of mine happy, if he is linked to that one, mind you saying that he don't seem to be in a rush for fibre and thhink it may muck up his pings if he goes to fibre.

He gets a good 16Mb/s and good pings of 25-30 via ADSl, so he may not risk it

Cab 71 installed

Had an interesting follow up email regarding my complaint about cab 71 few days ago.

On a complex project of this nature issues arise which then have to be resolved. Unfortunately when these delays occur the system automatically puts the date back to the end of the next financial quarter which is why the dates have slipped as described. Currently whilst some of the work has been completed cabinet wnhr71 is awaiting power, cabinet and other works some of which are on long lead times. At present the estimated date for cabinet enablement is close June 2013 assuming no further issues arise.

When I received this email all that was left to do was install the cab - which arrived the next day.

These idiots really have no idea what is happening.

love to know when is cab 73 going to be done

My guess would be not in Q1 maybe not for a long time. Time you asked openreach?

His first hop point on fibre would be a lot less than that unless he had a sizeable delay from interleaving. With no interleaving maybe 10-14ms range

In reply to a post by Lorian:

His first hop point on fibre would be a lot less than that unless he had a sizeable delay from interleaving. With no interleaving maybe 10-14ms range

He was thinking of going to Sky if he changed to fibre as they got Sky TV, so it work out cheaper. But after chatting to him at work, it looks like he will be staying on ADSL. with the problem another mate of mine is having with FTTC at the moment, I don't really blame him.

I think I made the right choice myself and gave fibre a miss for a while.

says on the bt wholesale checker 31 of march dates been change 3 times

In reply to a post by funkyboy:

says on the bt wholesale checker 31 of march dates been change 3 times

That doesn't mean anything. Its just a placeholder that moves forward 3 months at a time.

just have to keep looking i wil email bt and see whats happing

Cab 71 appears to now be finished, barriers removed.

just had a email back from bt saying The rollout is based on the commercial criteria for each cabinet. Initially cabinet number wnhr73 to which your line is connected was included. Unfortunately difficulties at the assessment stage regarding the site of the new cabinet have led to this being deferred out of the programme. As a result there is no date for this cabinet.

I take it that we wont be having fiber after all

Your interpretation is correct. No fibre.

Seen tie cables going in at several of these cabs now. I was wrong about Victoria street the works near there appear to be a red herring.

I have seen the cable going in last year

In reply to a post by funkyboy:

just had a email back from bt saying The rollout is based on the commercial criteria for each cabinet. Initially cabinet number wnhr73 to which your line is connected was included. Unfortunately difficulties at the assessment stage regarding the site of the new cabinet have led to this being deferred out of the programme. As a result there is no date for this cabinet.

I take it that we wont be having fiber after all

I thought you lived a fair distance from the cabinet anyway, so even if there was fibre you may not be able to get it.
At least you can get a decent service, which is more than a lot of people can.

Think yourself lucky that you don't have to pay out for a Satellite service like someone I know.

yeah I do but the bt checker says I can get fiber when gose live

Satellite service is faster is up to 20mb

In reply to a post by funkyboy:

Satellite service is faster is up to 20mb

Even if you do get fibre it still may not be up to the speed you want. I could have waited for Fibre as it was only a few weeks away, but I choose not to, happy with choice.

As for Satellite, it may be fast, but also so expensive. you are looking at around £25 just for a lousy 10GB of data a month, plus the pings are so high, don't ever try playing games. But sometimes that is the only way to get a decent broadband.

I was looking at it befor we had allpay

I would stay with all pay if they offer a faster speed for the price 30 is a lot of money and only getting 5-10 mb once bt have put in the new cab at Belmont abbey and see if I can get it TalkTalk is going it for 15 month

In reply to a post by funkyboy:

I would stay with all pay if they offer a faster speed for the price 30 is a lot of money and only getting 5-10 mb once bt have put in the new cab at Belmont abbey and see if I can get it TalkTalk is going it for 15 month

I agree with you to a certain extent. £30 for 10Mb/s is not cheap, but then I was paying that for 3.5Mb/s ADSL. i get a far better service than what I have ever got with ADSL and from some people I know that is on fibre.

Ok you can get fibre pretty cheap, but it would cost me a fair bit to have installed now as I don't have a phone line and also I still got around 14 months left on my Allpay contract.

The problem is you only get fibre cheaper if you go for one of the larger ISPs like Talk Talk, Bt and Sky and to be honest I want to stay away from the larger ISPs, certainly Talk talk, who i would not use if they was the last ISp on this planet and BT. Sky I would have thought about using, but not now they are planning to use their spy technology.

So no other Isp that will do it for that price, so even if I did not have a contract with Allpay, I think I will stay with them for a while longer. The one advantage of allpay is that if I need to save money, I can cut down the service by lowering the speed which would still be better than what I had on ADSL, try doing that on your normal ISP, certainly when you are still in a contract.


I am not going to say I will never change to fibre, as you never know what happens in the future, but allpay for me at the moment works, I have heard of a few people who have had fibre and have had problems and it took ages to fix. I had a problem with allpay and it was fixed pretty quickly.

Another problem, certainly for you, is would you get the speed you want fibre at the distance the cabinet is from you? i agree that allpay should now be a bit more competitive in pricing, but that is now doubt made more difficult by it being a small company compared to say Bt and Talk talk and that they are getting the service from a supplier, Zen in Allpays case. but then they never started to up for people like me, I doubt there are many people in the city that is using all pay, it was started up for people out int he sticks that have no chance of getting decent broadband.

We will see what happens over the next 12 months or so, I hope Bt does your cabinet soon and you get what you want, but it all comes down to to money and how many people are going to use it.

Looking at Google street view. If the power to the defunct kiosk has been recovered the power cost would be large and it isn't exactly surrounded by houses so the commercials would be poor.

Just not enough people on it I would say. It is a very small copper cab already.

Lovely countryside to live in though.

i am connected to cab 73 which is at the Belmont abbey leybye that is a big one and if you go 2 miles up the road there is a small copper cab number 73-1 which is not in ues

CAB 30 has been in place for nearly 2 weeks now, was wondering how long it will be before I can order??

Same issue with cab 71 - cab installed but no fan noise comming from it.

In reply to a post by megagit:

CAB 30 has been in place for nearly 2 weeks now, was wondering how long it will be before I can order??

From experience anything from a few weeks upwards. The one I'm connected to in Hastings was installed at the beginning of April last year and went live in the middle of November.

What is going on with Cab 16?
Openreach told me in December it needed power from other side of road and that work would happen in February. There were temporary traffic lights on Feb 7th for openreach work according to hereford council but a week later and the BT checker has gone from March 31st to, 'Sorry, you're not currently able to get BT Infinity...'
How can they not supply infinity to cab 16?

In reply to a post by Katash:

Same issue with cab 71 - cab installed but no fan noise comming from it.

The fans are pretty quiet these days, so you may not hear them. the cabinet by me don't make a noise at all and the only time you can hear them is when the door is open.

the fans is like u get in pc

Keep an eye on the checker, as its known to remove FTTC availability just before it goes live.
Its very likely that the power has been installed and the cabinet has been in testing and is soon to go live if everything is complete.

Infinity is just the BT retail name for their FTTC product, most people call it infinity as its the most advertised service at current.

there is fttc cabinet at 16 saw it the other day

Yes, there is a FFTC cabinet 16 in place and has been for months. Unfortunately there was apparently a power problem though, that required temporary traffic lights. These road works have now been completed but instead of taking orders the BT checker now says, �Sorry, you're not currently able to get BT Infinity. This may be because your area has not been enabled yet, or your individual line does not support super-fast broadband. Register your interest and we'll let you know if this changes�, and has done for the last couple of weeks.
The BT wholesale checker now says available 31 � Mar � 14
This is not unique to cabinet 16 though as I know of a number on the other side of town which is also waiting and their date has also changed from 31 � Mar � 13 to 31 � Mar � 14
It seems to me that the difficult cabinets are being knocked back until the end while they get the easier ones done. Hereford council road works schedule for openreach only shows work being carried out in Ledbury now.

my cabinet number 73 been put back 3 times now it was going to be October then it was Dec now march 31 I bet it it will be put back until June when the time comes

Is your date now Mar 2013 or 2014?

just looked on bt wholesale checker march 31 2013

Maybe that's good then, because mine has been put forward a whole year, as explained by the new point at the bottom of this page
http://www.superfast-openreach.co.uk/faq/

which cab have been put back to next year its a joke bt is

I think you know its not actually scheduled at all at present?

73 is not being done

how come

In reply to a post by funkyboy:

how come

Quoting your post from 12 Feb

just had a email back from bt saying The rollout is based on the commercial criteria for each cabinet. Initially cabinet number wnhr73 to which your line is connected was included. Unfortunately difficulties at the assessment stage regarding the site of the new cabinet have led to this being deferred out of the programme. As a result there is no date for this cabinet.

ohh yeah I for got that one is there a way I can find out how far is my phone line to the cabinet is

Just got this brush off, I mean email, from Openreach:

Thank you for your email regarding Hereford, cabinet 16.

Information about the commercial fibre project can be found on the rollout site :-
http://www.superfast-openreach.co.uk/where-and-when/

When delays are encountered the historic way the systems dealt with this was to automatically slip the date to the end of the next business quarter. In more protracted situations this could result in several such automatic date shifts. In order to avoid repeatedly delaying cabinets we have moved their due dates to the end of our commercial programme to reduce multiple changes to the likely activation date. We will continue to seek solutions for these cabinets and where possible will activate them before the end date given.

In relation to cabinet 16, work is ongoing. If all goes to plan we aim to complete within the given date of March 2014.

Regards,

Julie

just checked the wholesale checker for CAB 30 which was installed 3 weeks ago is now showing 31-march-14!!

What the heck is going on?? Does BT not want the business!!

I think BT do want the business, seems every other advert on TV is for 'completely unlimited superfast infinity' :/
But talking of business, that's what it is. Despite the UN deeming internet access a human right BT, a quasi private company, do things to make money not as a public service.
I wish Openreach would be more explicit about what the hold up is though and give a timeframe, even if that timeframe changes because of things not going to plan I would rather that than just being told it'll be over a year... probably.

have u email bt to see why cant you order fiber broadband

Q: My cabinet has been repeatedly delayed, and now appears to have been moved from March this year to the end of your programme in 2014. Why has this happened?

A: Deploying fibre cabinets is a complex engineering challenge, which involves not only provision of fibre, but availability of power connections, planning consent for the cabinet itself in some cases, road closures, traffic management permissions and space within our duct network to make the necessary connections.

In a small number of cases we encounter problems which can delay the cabinet by several quarters, and take time to resolve; in the vast majority of cases these are caused by power provision and local planning permission. We work closely with the power companies and local authorities to minimise such delays.

In order to avoid repeatedly delaying these cabinets, we have moved their due dates to the end of our commercial programme to reduce multiple changes to the likely activation date. We will continue to seek solutions for these cabinets and where possible will activate them before the end date given.

This is due to the recent ASA ruiling on the dates provided by the checker, Openreach can no longer do a 3 month period- they now use 6/9 months or the end of the rollout.
Openreach have also said that cabinets planned for March 2013 should be completed by then, though with the rollout expect delays up to March 2014.

Edited by deleted (Mon 25-Feb-13 22:27:58)

Hi,
I walk past cab 18 most days so it's been interesting to watch (and photograph) the progress of the new fibre cab being installed. The new cab has been in for a month, it's got power, BT engineers have been on-site with both fibre and copper cable but it now seems to have gone very quiet with no activity, that I have seen anyway, for a couple of weeks.

Do any of you have any ideas on how this one is progressing? Did they actually blow the fibre back to the exchange and put the copper under the road to the existing Cab yet? Any ideas on when it might be ready? I don't think any of the web sites mentioned on here and elsewhere have any more detailed info and I can't (don't want to) believe the btwholesale.com date of March 2014...

my cab 73 has been put back to march 2014 we got all pay out here but we should be moving to Belmont some time in the summer so it wont be long be for I can have it

Edited by deleted (Sat 02-Mar-13 13:02:09)

Just ordered infinity fed from cabinet 9.

why havet they upgraded the cab 85 then

They are taking orders for cab 16 as well now. I'm pretty sure they haven't done anything to the cab in last few weeks, I reckon they were just waiting for the orders from existing ones to die down.

Not currently economically viable, as there is power and space and its not a conservation area. Maybe the council think it would interfere with their unpopular plan to give away the car park so it can be built on.

I don't think anyone should have it until everyone can!

Believe its still in the program. Hopefully scold see sine works I sent a few weeks time

Belmont ave is already serviced by 4Mb ADSL which is a lot more than some get, this will deter take up of fibre for some.

Cab 71 (Kempton Ave)

Been 7 weeks today since the cab was installed and its still not accepting orders - [censored] ridiculous

The cab I'm connected to was in place for 8 months before I could order.

In reply to a post by Katash:

Cab 71 (Kempton Ave)

Been 7 weeks today since the cab was installed and its still not accepting orders - [censored] ridiculous

I wouldnt get your hopes up - they have suddenly changed this to a fastershire.com cabinet so they dont have to pay for the cabinet. You know the best thing about it - they've already run the tie pair cables and Id have a guess that the equipment is in the cabinet. BT are a joke!

Equipment is in, mrs saw them working on it about 3 weeks ago and asked the guys how long - about a month was the reply.

Fans are also working inside too.

In reply to a post by Katash:

Equipment is in, mrs saw them working on it about 3 weeks ago and asked the guys how long - about a month was the reply.

Fans are also working inside too.

Interesting as if you search http://www.superfast-openreach.co.uk/where-and-when/ and find the kempton avenue cabinet you'll see it shows "Exchange upgrade evaluated as part of a government funded programme". I bet they apply for funds for that cabinet rather than use there big pot, annoying as its probably why its taken so long.

I expect it will start accepting orders very soon

Me too

Kempton Avenue cabinet 71 now accepting orders

Good news, even Sky is accepting orders

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