BT HH5 or Netgear Router

Can anyones advise me for my fibre installing next week on the 13th. I understood BT Engineer will bring his BT Openreach Modem to hook up. But, which one is the best reliable one and great speed.

BT Home Hub 5 or use my own Netgear DGND3700v2 Router?

After it's installed, you will be able to try out all the combinations and report back

if you are having bt infinity installed then you will not get a openreach modem.
The homehub5 connect direct.
I have had the hh5 for a couple of months and am happy with it. on 80/20

In reply to a post by commsguru:

if you are having bt infinity installed then you will not get a openreach modem.

I am aware of it. I will hide HH5 away in cupboard and let the engineer installed on it own. I didn't order via BT Infinity 2 as I order with Plusnet Fibre Unlimited.

Edited by adslmax (Sat 08-Feb-14 18:49:24)

In reply to a post by commsguru:

I have had the hh5 for a couple of months and am happy with it. on 80/20

Can you see line stats (full of it eg: noise margin, line attenuation, crc error counts under HH5)?

Edited by adslmax (Sat 08-Feb-14 18:59:35)

In reply to a post by BatBoy:

After it's installed, you will be able to try out all the combinations and report back

No, once it had been installed it staying there because of the first ten days training period to stable the line. So, I won't be swapped around modem/router/hh5.

Edited by adslmax (Sat 08-Feb-14 19:03:51)

You can do it on installation day with no side effects, as long as you power off the modem before disconnecting it from the phone line.

In reply to a post by BatBoy:

You can do it on installation day with no side effects, as long as you power off the modem before disconnecting it from the phone line.

how long to stay power off the modem before disconnecting from the phone line? I was worrying about FTTC DLM can be pretty nasty if mess around

Edited by adslmax (Sat 08-Feb-14 19:34:43)

In reply to a post by adslmax:

No, once it had been installed it staying there because of the first ten days training period to stable the line. So, I won't be swapped around modem/router/hh5.

As has been posted a gazillion times, there is no 10-day training period on FTTC and don't let anyone tell you otherwise. However, don't mess about too much in the first 48 hours.

In reply to a post by adslmax:

how long to stay power off the modem before disconnecting from the phone line?

It doesn't matter.

I been told by Plusnet staff that FTTC will be on 10 days training period and leave it ON at all times during this period.

Edited by adslmax (Sat 08-Feb-14 19:36:38)

In reply to a post by adslmax:

I been told by Plusnet staff that FTTC will be on 10 days traing period

Rubbish. Ignore them.
(Plusnet is not alone in propagating this myth, pretty much all ISPs do)

Edited by kasg (Sat 08-Feb-14 19:40:30)

Plusnet also saying to me "Please remember on your installation day, it won't be maximum speed such as 80Meg due to Plusnet IP Profile will catch up within the next 3-5 days to match BT Profile".

Edited by adslmax (Sat 08-Feb-14 19:40:46)

In reply to a post by adslmax:

Plusnet also saying to me "Please remember on your installation day, it won't be maximum speed such as 80Meg due to Plusnet IP Profile will catch up within the next 3-5 days".

That much is possible but it shouldn't take 3-5 days, 12 hours at most and quicker if you give them a nudge.

It's pretty stupid, why can't they set it at 78Mb on the installation date, otherwise BT Engineer might get puzzle himself "Why slow speed?"

In reply to a post by kasg:

However, don't mess about too much in the first 48 hours.

DLM doesn't kick in until the 2nd day, unless severe instability is detected and powering off the modem avoids that.

Sorry for silly question how to do powered off BTO Modem? Switch off at the main socket? Do I need to switch off Modem not the router?

Edited by adslmax (Sat 08-Feb-14 19:46:16)

I'm inclined to agree with you there and I think sometimes they do. However the BTOR engineer is not likely to be bothered one way or the other, it's not his/her problem unless it is a managed install.

In reply to a post by adslmax:

Sorry for silly question how to do powered off BTO Modem? Switch off at the main socket? Do I need to switch off Modem not the router?

Yes or just pull the plug out of the modem from the power adapter. You don't need to power off the router unless you want to. But I've forgotten why you want to do all this in the first place!

Just pull the power jack out of the modem - works for me Or the switch on the socket.

Thanks all. I will let engineer install BTO modem, once they left. I test the speed compare with BTO modem with Netgear Router than powered off, and try HH5 alone and see which one is best speed. Must do it on the installation day. Before DLM kick in 2nd day.

Edited by adslmax (Sat 08-Feb-14 19:52:02)

There isn't a 10-day stabilisation. If it is connected for more than 15 minutes on installation day then the Openreach stabilisation period occurs on the next day. From BT Sin 498:-

On the first day of operation, DLM will intervene if severe instability is detected. Otherwise, DLM will wait until the day after provision before deciding if it must intervene, provided that the line has been trained up for at least 15 minutes during the preceding day.

The way I read it, that applies until a day with at least 15 minutes uptime occurs - stabilisation occurs the following day.

From the end of that initial stabilisation it runs 24/7 just like the BT Wholesale one did on ADSLx.

Ok thanks but I don't know why I being told by plusnet that FTTC will be on 10 days training period. I will ask openreach engineer when he come to install fibre.

Edited by adslmax (Sun 09-Feb-14 00:09:13)

Engineer won't know - nothing to do with Openreach. It's BT Wholesale who have always been clueless about this on ADSLx and now don't even understand they have no real control over it on FTTC. They can request Standard, Stable or Superstable. The default is Standard.

I found under BT Wholesale Checker that say below the table:

For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage.

In reply to a post by adslmax:

I found under BT Wholesale Checker

What did I say?

the 10 days thing comes from the MSR and FTR on adsl. But those arent on FTTC connections.

Also I think isps advise 10 day stabilisations as I am guessing they assume unstable lines will be put under control by DLM within 10 days, so they do it to stop customers ringing up complaining.

The reality is tho on FTTC speeds generally start as high as you will ever see them and from that point the only way is downwards. This can carry on happening well outside the 10 day period.

It does seem alot of things broadband related is about trying to just keep the end user mellow, engineers lieing to customers and so on. I had one trying to mislead me on friday when he visited to look at my line. Telling me my estimated speed is only possible if next door to cabinet. I of course tried to tell him my estimated speed would be the full speed if I was next to the cabinet and my line was under performing, he wasnt interested. He even diagnosed a fault and then decided he hadnt enough time to fix it even tho he was here well under alloted 2 hours. So expect to be fed a load of bs on FTTC from various fronts.

In reply to a post by Chrysalis:

The reality is tho on FTTC speeds generally start as high as you will ever see them and from that point the only way is downwards. This can carry on happening well outside the 10 day period.

Not quite true, it can go up again as well, but you are right that, barring a fault, the speed you get on first connection will be the highest you ever get.

yep its possible but not probable. Although might be more common on self install's with bad wiring issues.

No, once it had been installed it staying there because of the first ten days training period to stable the line.

THUD

Thats the sound of my head hitting the desk that is.