Hatherleigh Cab5 (EO lines) info required

Hi

I live in Hatherleigh, Devon a small town that was one of the first batch to get upgraded to fibre a year ago via the Connecting Devon and Somerset BDUK. Unfortunately the majority of the town is connecting direct to the exchange mine included!

I have been in contact with CDAS several times but they aren't very forth coming, the usual response "keep checking our website and twitter we will post information when we have it" Their map is good but it gets updated very infrequently

Anyhow I stumbled upon a website from another thread on here that has more information.

I have found out my address and the rest of the EO line will be on Cab5, this will be a new cabinet I presume at the exchange? as currently there are only 3 cabs 1,3,4 (no 2 was rearranged to exchange only a few years ago doh!)

It states fibre planned BDUK CDS 12b does anyone one have any insider knowledge of when this may be happening?

Thanks in advance.

Edited by Storm_Force (Sat 24-Jan-15 21:07:47)

A LOT of EO areas have had this change started, so when is hard to predict at this time.

I am seeing new EO cabinet areas go live for a service in Devon and other areas, so it is happening. Keep chasing County Council for information, that is a big part of their roll to keep the public informed and and informed public is more likely to buy the service.

Just found out a new PCP no.5 and fibre cab are being installed to rearrange the EO lines, live by the end of the year (fingers crossed!!!)

In reply to a post by Storm_Force:

Just found out a new PCP no.5 and fibre cab are being installed to rearrange the EO lines, live by the end of the year (fingers crossed!!!)

This might be the case going by the following stats for that exchnage:

• Exchange Name: Hatherleigh
• Exchange Code: WWHATH
• County: Devon

• EO Blocks
  
  • FTTP: 0
  • FTTC: 0
  • ADSLx: 503
  • None: 0
  
  
• Cabinet: 1
  
  • FTTP: 0
  • FTTC: 590
  • ADSLx: 7
  • None: 4
  
  
• Cabinet: 3
  
  • FTTP: 0
  • FTTC: 64
  • ADSLx: 27
  • None: 2
  
  
• Cabinet: 4
  
  • FTTP: 0
  • FTTC: 152
  • ADSLx: 0
  • None: 0
  
  
• Cabinet: 5
  
  • FTTP: 0
  • FTTC: 0
  • ADSLx: 1
  • None: 0
  
  

However some EO Lines may also get put onto cabinets 3 and 4 due to the free space in those and also depending on the locations of those cabinets to the postcodes.

Paul

I doubt they will get rearrange to to P3 or P4. P3 is around 2-3 miles from the exchange and P4 is 3-4 miles away.

Looking on the code look site the majority are within half a mile from the exchange.

https://www.telecom-tariffs.co.uk/codelook.htm?xid=1...

The figures you have posted is that the number of active FTTC lines per cab?

Edited by Storm_Force (Sat 09-May-15 21:17:17)

In reply to a post by Storm_Force:

I doubt they will get rearrange to to P3 or P4. P3 is around 2-3 miles from the exchange and P4 is 3-4 miles away.

That doesn't mean a thing, BTOR have put addresses onto a cabinet that is miles away and then fibred up the cabinet and all the homes that are miles away don't get offered fibre, which kind of sucks.

I have also seen some EO lines that was getting around +13Mbps get moved over to an existing cabinet resulting in a longer copper line reducing the ADSLx speeds down to ~3Mbps and then get refused fibre due to being too far.

Common sense would of been to install a new cabinet in the EO area.

In reply to a post by Storm_Force:

The figures you have posted is that the number of active FTTC lines per cab?

All figures I posted is current live data, I did a check with the BT DSL Checker on all those addresses, all 1,350 addresses.

Like for example for cabinet 3 it shows the following:

• Cabinet: 3
  
  • FTTP: 0
  • FTTC: 64
  • ADSLx: 27
  • None: 2
  
  

Basically the above means at best that currently 64 addresses on that cabinet can get FTTC, 27 addresses can get ADSLx (ADSL Max, ADSL 2, ADSL 2+ depending what's offered) and 2 addresses that cannot get any broadband at all.

I don't really know why the remaining 29 addresses cannot get FTTC, could be due to being too far away, so FTTC doesn't get shown as an option, or maybe they are not fully finished moving addresses over.

Hope that helps.

Paul

Edited by PaulKirby (Sun 10-May-15 18:03:07)

That does sound about right for cab 3, its is literally in the middle of nowhere LOL so I expect its the line length to the properties which means some can't get it.
It most be one the smallest Cab's around in terms on lines connected to it!

Didn't realise there is over 500 EO address, on Code look site it does state my address will be P5 as from what I can tell so will all the other EO lines so I presume they will go be putting a new cab at the exchange?

In reply to a post by Storm_Force:

That does sound about right for cab 3, its is literally in the middle of nowhere LOL so I expect its the line length to the properties which means some can't get it.
It most be one the smallest Cab's around in terms on lines connected to it!

Which was why I was saying that I think some EO Lines will go onto the other cabinets to fill them up a bit more.

In reply to a post by Storm_Force:

Didn't realise there is over 500 EO address, on Code look site it does state my address will be P5 as from what I can tell so will all the other EO lines so I presume they will go be putting a new cab at the exchange?

Yeah, loads are due to be moved over to cabinet 5.

Paul

These have appear in the last 2 to 3 weeks woohoooo!!

New fibre cab on the left and PCP5 on the right. (Exchange in the background)

Clicky

In reply to a post by Storm_Force:

These have appear in the last 2 to 3 weeks woohoooo!!

New fibre cab on the left and PCP5 on the right. (Exchange in the background)

Clicky

Does it have 5 written on it?

I have found the location that roadworks says which matches the place you showed in the picture: Google Maps sadly the Googlemobile hasn't been in that area since Sep 2011.

Here is what Roadworks says:

Date: 12 Jun - 25 Jun (estimated)
Latitude: 50.82083669
Longitude: -4.06891642
Location: OUTSIDE TELEPHONE EXCHANGE INTO CARRIAGEWAY ON VICTORIA ROAD.
Description: (BDUK WORK) Install 22m of 2 poly ducts in Carriageway,Install 2m of 2 poly ducts in Footway,Provide 1 Cabinet and base (NGA cabinets).

There is no mention of a cabinet number, but it is probably cabinet 5 due to the others are already in place.

I did another check on the exchange and nothing much has changed yet apart from 2 lines on cabinet 3 getting fibre:

BT Wholesale Exchange Information.

• Exchange Name: Hatherleigh
• Exchange Code: WWHATH
• County: Devon

• EO Blocks:
  
  • FTTP: 0
  • FTTC: 0
  • ADSLx: 503
  • None: 0
  
  
• Cabinet: 1
  
  • FTTP: 0
  • FTTC: 590
  • ADSLx: 7
  • None: 4
  
  
• Cabinet: 3
  
  • FTTP: 0
  • FTTC: 66
  • ADSLx: 27
  • None: 0
  
  
• Cabinet: 4
  
  • FTTP: 0
  • FTTC: 152
  • ADSLx: 0
  • None: 0
  
  
• Cabinet: 5
  
  • FTTP: 0
  • FTTC: 0
  • ADSLx: 1
  • None: 0
  
  

All above information is correct at time of 22:45 17-Jun-2015.

But at least there are cabinets

Paul

Drove past today and was pleased to see two engineers one on the fibre cab and one on the new PCP busy wiring everything up. I stopped and had a chat the fibre cab has been connected to the mains (I could see the RCD light illuminated)

They were in the process of pairing wires from new cab to new fibre cab(forgot exactly the technical term for it) None of the EO lines have been moved across yet he rekon's it will take around 3 weeks work to complete and another week or two to get it commissioned?

So very happy that there is light at the end of the tunnel!

In reply to a post by Storm_Force:

Drove past today and was pleased to see two engineers one on the fibre cab and one on the new PCP busy wiring everything up. I stopped and had a chat the fibre cab has been connected to the mains (I could see the RCD light illuminated)

They were in the process of pairing wires from new cab to new fibre cab(forgot exactly the technical term for it) None of the EO lines have been moved across yet he rekon's it will take around 3 weeks work to complete and another week or two to get it commissioned?

So was it where we thought it was?

In reply to a post by Storm_Force:

So very happy that there is light at the end of the tunnel!

Nice, so hopefully soon you will be able to say there is light at the end of the cable LOL.

We have also had some rather nice news as well, we have for the last few days had a couple of engineers with their large cabling vans down our road installing our fibre and now just waiting for a joiner engineer now, so hopefully we will both get fibre very soon

Paul.

That doesn't mean a thing, BTOR have put addresses onto a cabinet that is miles away and then fibred up the cabinet and all the homes that are miles away don't get offered fibre, which kind of sucks.

Really? How does that work then?

I can easily see how open reach can swap the E-side so that the previously EO line is presented to a cabinet miles away, but then how do they get the D side to get back to the residence?

They would have to run miles of new cabling/ducting ......

I'd of thought they would move all of the EO Lines onto a new cab

Edited by deleted (Sat 27-Jun-15 19:20:48)

In reply to a post by eunos_rsh:

That doesn't mean a thing, BTOR have put addresses onto a cabinet that is miles away and then fibred up the cabinet and all the homes that are miles away don't get offered fibre, which kind of sucks.

Really? How does that work then?

I can easily see how open reach can swap the E-side so that the previously EO line is presented to a cabinet miles away, but then how do they get the D side to get back to the residence?

They would have to run miles of new cabling/ducting ......

I'd of thought they would move all of the EO Lines onto a new cab

That's what I am referring to, there was loads of EO Lines that was moved over to a new cabinet, sadly some of these cabinets were placed just out side the exchange, and when as an EO Line they got reasonable speeds and was also about the same when on the new PCP Cabinet, now when the Fibre cabinet got installed most addresses was too far away from that fibre cabinet to get the minimum speed to be offered fibre.

And why would they have to run loads of ducting, hardly any would be needed if the cabinets are placed right outside the exchange, basically they was being cheap I think (granted it was done probably faster), I am mostly seeing this happen on the BDUK upgrades.

Basically they place the new cabinet very close to where the copper lines go into the exchange to minimize the amount of fibre and in some occasions it has been on their land.

Also think of it like this...
Say I am about just over 2miles from my exchange, luckily my PCP cabinet is 500m cable route from me and I get approx. 5Mbit.

Now I could of been an EO Line still at 2miles from the exchange and my new cabinet could of been placed right outside my exchange (2miles away from me) and I would still get around 5Mbit, this probably wouldn't change.

Now this all changes if they upgraded my cabinet to a FTTC, resulting it it being built 2miles away.

The difference would be:

1. Fibre Cabinet approx. 500m away.
2. Fibre Cabinet approx. 2miles away.

Now if about 2 miles away I probably might be on the borders of being offered or refused FTTC due to it being too far away, whereas if it was 500m away I would probably of got a reasonable speed.

Paul

Yes Paul the google map is correct location, the new cabs are just outside the exchange.

I currently connect at 7936 kps sometimes the full 8128 kps (up to 8mb package) seeing my line length isn't going to change any guess at what fibre speed I may get?

Paul, Where about are you to? are you getting fttc or fttp?

So how far in metres are you from the exchange?

I could get on a good day full 8 Meg sync at 3 km from the exchange, which would be almost zero on VDSL2

I'm part of a cluster of 75 properties, all EO, 2km or so from our local exchange, Vauxhall in Kennington, London. Not commercially viable for BT to carry out the necessary network rearrangement at this time and even so, if they were to take the easy approach and stick cabs outside the exchange we would see little benefit. As you know, no BDUK funding is currently available for us in London.

Since lack of fast broadband was starting to affect property prices and more importantly for some, rental income, it was decided that we couldn't wait for the government to catch up and after looking at various alternatives such as Hyperoptic it was agreed that we would go with BT and gap fund the project. The important point was that we insisted that the FTTC cab be placed close to our properties and not outside the exchange and this BT are doing by installing an all-in-one immediately outside the entrance to the development. This should hopefully mean that all properties can expect to see speeds in the range of 65-80 Mbps downstream with the majority towards the top of the range.

Using google maps its 400m straight line not sure of the route of the cabling as most of it is underground. What the line stats help?

Thanks

I was referring to routing EO Lines to existing older cabs (not new cabs stood specific specifically for EO Line purposes)....This won't happen because the D sides of the old cabs go nowhere near the DP points of the previously EO properties and hence require cables and ducting etc

In terms of New cabs erected for resolving EO issues - yes I agree with what your saying although it's pretty rare for them not to be stood pretty close to the exchange.

ADSL line stats no particularly

So if 600m then good lines do 50 Meg, if 900 m good lines do 35 Meg

Once the EO work and the cabinet goes live you will get the estimates showing up giving you a range of speeds

In reply to a post by MCM:

I'm part of a cluster of 75 properties, all EO, 2km or so from our local exchange, Vauxhall in Kennington, London. Not commercially viable for BT to carry out the necessary network rearrangement at this time and even so, if they were to take the easy approach and stick cabs outside the exchange we would see little benefit. As you know, no BDUK funding is currently available for us in London.

That was my point, where the ones I saw was a BDUK project (i.e. keeping the cost down), maybe the place outside the exchange was in the middle I don't really know, but I saw that about half was too far away to be offered fibre, where they could of re-routed and split up the EO Lines to the nearest cabinet of in the worst cases install a new cabinet, that way more lines would be able to get fibre.

And yeah I was aware of no BDUK within Greater London, which kind of sucked being put on hold in favour of them, but if originally down for the commercial rollout it does end up getting done like ours is almost done and we are just wait for BTOR to join our other end and we should be ready
Twas a long 3.6 years wait in torment seeing all the hardware up the pole that long and people several doors down with it LOL.

In reply to a post by MCM:

Since lack of fast broadband was starting to affect property prices and more importantly for some, rental income, it was decided that we couldn't wait for the government to catch up and after looking at various alternatives such as Hyperoptic it was agreed that we would go with BT and gap fund the project. The important point was that we insisted that the FTTC cab be placed close to our properties and not outside the exchange and this BT are doing by installing an all-in-one immediately outside the entrance to the development. This should hopefully mean that all properties can expect to see speeds in the range of 65-80 Mbps downstream with the majority towards the top of the range.

I think we spoke about your group funding in another topic (well I think it was you lol), but yeah, if it you that is group funding it, I should think you should have a choice where in an area you want the cabinet, like having it placed 2km wouldn't be worth it.

Grats in getting it outside the development

Paul

Never say never, have seen a number of lines that have shifted like this, usually seems to be one or two premises in an area where the wiring is suited to this sort of arrangement

Hi all,
As a Hatherleigh resident myself I am keen to know about this situation too.
There are now two new cabinets right outside the local exchange.
I know that I was connected direct to the exchange due to my closeness to the exchange - 200 meters as the crow ( or Noist Jackdaw bar steward flies ). As such we were not lucky enough to be included in the earlier rollout of fibre here.
I have sent an email to CDS to ask them but there auto response tells me in can take three weeks to respond !!!
My question is, if anyone can help me, could this mean an imminent availability of fibre to me ?

Thanks in advance ...
Nobby.

Hi Nobby, the official line from CDAS is by the end of this year, after speaking to the engineers I am hopeful it will be before then fingers crossed, I have replied to your pm.

Progress going well! just ran my line through the checker, no FTTC data but I am no longer an exchange only line!!! now showing on Cabinet 5.

Paul perhaps if you have time could you see how many lines have been moved on to PCP5?

In reply to a post by Storm_Force:

Progress going well! just ran my line through the checker, no FTTC data but I am no longer an exchange only line!!! now showing on Cabinet 5.

Paul perhaps if you have time could you see how many lines have been moved on to PCP5?

Checking now, will take around 30 to 40 mins, so far I can see a fair amount being moved over to cabinet 5 not all though.

I will edit my post once I have the info.

*** update ***

BT Wholesale Exchange Information.

• Exchange Name: Hatherleigh
• Exchange Code: WWHATH
• County: Devon
• Total Connections: 1,350 (approximate)

• EO Blocks
  
  • FTTP: 0
  • FTTC: 0
  • ADSLx: 52
  • None: 0
  
  
• Cabinet: 1
  
  • FTTP: 0
  • FTTC: 590
  • ADSLx: 7
  • None: 4
  
  
• Cabinet: 3
  
  • FTTP: 0
  • FTTC: 66
  • ADSLx: 27
  • None: 0
  
  
• Cabinet: 4
  
  • FTTP: 0
  • FTTC: 152
  • ADSLx: 0
  • None: 0
  
  
• Cabinet: 5
  
  • FTTP: 0
  • FTTC: 0
  • ADSLx: 450
  • None: 0
  
  
• � Detected 2 Issues.

All above information is correct at time of 10:58 28-July-2015.

� Detected Issues could be stuff like:
Your address has been successfully matched; however we cannot determine ADSL availability at this address. Please try the Telephone Number or Postcode Checker.

That's seems like a good start for the EO Lines, only 52 EO Lines spread over 18 Post Codes to go.

Paul

Edited by PaulKirby (Tue 28-Jul-15 23:20:44)

Brilliant thanks Paul

Woohooo:

FTTC Range A (Clean) 48.7... ....33.8.................... 10.1.. 6.4 -- Available
FTTC Range B (Impacted) 40.3 ..24.1............... 10.1....... 5 --... Available

Went live this morning over 3 months ahead of the planned date, due for activation 1st Sept.

In reply to a post by Storm_Force:

Woohooo:

FTTC Range A (Clean) 48.7... ....33.8.................... 10.1.. 6.4 -- Available
FTTC Range B (Impacted) 40.3 ..24.1............... 10.1....... 5 --... Available

Went live this morning over 3 months ahead of the planned date, due for activation 1st Sept.

Nice, grats.
I hope you get good results.

Still waiting for BTOR to pull their finger out and realise our FTTP is all installed and update their database, all BTOR engineers say its all complete and just need the database to be updated, but seems to get put back month after month, even though there is a home on our pole that has fibre.

Kind of sucks really

Paul

Had you had me beg for you with Openreach yet?

In reply to a post by MrSaffron:

Had you had me beg for you with Openreach yet?

Not that I am aware of yet, I did send you an email 7 days ago, but got no reply, so I assumed it appeared in your trash folder LOL.
It was sent to [email protected] and was on the large side, wanted to give as much info as possible.

But yeah that would be nice.

Every time I email BTOR they say that its scheduled end of the month and when that time arrives I am told scheduled end of next month and so on.

I also told them about 1 home can and has got fibre from our pole so they are possibly using our fibre dp hardware and are defiantly using our fibre manifold (this was done the end of July) so I know its live.

After that then replied they are not that technical and can only go by what is displayed on their screen and that there is still loads of work to be done, even though the work (i.e. repair) was completed end of July and all those engineers (even the guy that spliced the fibres in the fibre dp) all say its all done and just waiting for the database to be updated.

I know BTOR say we shouldn't take an engineers word for things, but every one that I have managed to take a look at it all say its completed.
I am like a stealthed ninga LOL, I see an engineer near our pole and I am like Zoink asking them about our install.

TBH, I think its just information gone a stray which is yet to be committed in the database, but to be missing for this long.

I have been told by BT (Executive Level Complaints; BT Consumer via phone and email) and BTOR (Fibre Enquiries team, Openreach via email) that we are still part of the original FTTP Commercial Project that is still undergoing and that FTTP can take longer to install than FTTC, but it will be 4 years in October to December since we have had all the fibre hardware installed along with the top half of our road which can get fibre and have done since end of 2011, so something isn't right.

Thanks.

Paul

Ah - vague memory of reading it when in the car (passenger) will go look after making cup of tea

In reply to a post by MrSaffron:

Ah - vague memory of reading it when in the car (passenger) will go look after making cup of tea

Thanks

Paul

And have found it and dealt with it so can drink my tea now as its cooled down a bit

Andrew

In reply to a post by MrSaffron:

And have found it and dealt with it so can drink my tea now as its cooled down a bit

Andrew

Thanks

Paul

Good luck, Paul. You have the patience of a heavenly host of saints.

All up and running now, had major speed issue's with the hub running of an internal extension (not sure why?) so have now got the hub plugged into the master socket.

Speed test

Edited by Storm_Force (Tue 08-Sep-15 21:33:05)

In reply to a post by Storm_Force:

All up and running now, had major speed issue's with the hub running of an internal extension (not sure why?) so have now got the hub plugged into the master socket.

Speed test

Your latency is on the high side, sure nobody was downloading anything on your line when you did the test?

Our latency on our ADSLx connection is normally 16mS so yours should be a lot lower than 109mS that you got in that test.

Paul

Yeah noticed that too done another and it was fine, I am having issues with speed not sure if its settling in or what for example last night 30mb + the hub reset several hours ago at 14mb so I restarted and back up to 28.72mb.

I am connected straight into the master socket as the hub was on a extension socket which was terrible. Is it normal for it reconnect so low?

Have you tested via the test socket, i.e. so extensions are not working. FTTC is very sensitive to the presence of the ring wire, hence by VDSL faceplates are so popular

I am using the test socket, i dont have a vdsl master socket yet, so using two micro filters so the broband is split at the master and not sent to the 5 internal extensions. The are 4 sperate wires going to the extensions, do i need disconnect some which maybe the bell?

Drove past the CAB that serves me and I noticed it has had a new side unit added to it, any ideas what it is for?

https://flic.kr/p/Ro1wmT

Probably an extension for additional line cards.

Not G.fast as they are added to the side of the PCP.

Agreed, it looks like a Huawei 96/128 cabinet with a box on the side.

Maybe BT thought a smaller cabinet was be fine for that area, but to then realize it wasn't, hence the extra box.

Paul