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Openreach apparently launched 160/30 and 330/50 FTTP services yesterday. When would you expect BT Retail/others to offer it, if at all?
(I currently have 80/20. I skipped 200/20 at the time due to the unimpressive relative upload speed, but 160/30 sounds like a good sweet spot.)
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It really down to the ISP's to have it or not. I think ? not sure.
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When would you expect BT Retail/others to offer it, if at all?
Could be days/weeks/months/years, ie how long is a piece of string? As an example Openreach announced many months ago 500 Mb and 1000Mb FTTP tiers yet no isp selling them yet (afaik).
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Maybe when they launch GFast services
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I'm in one of the new announced G Fast trial area's, yet still nothing happening.
Still no news what us Infinity 2 users are going to get, since Infinity 1 users got a free speed upgrade & I'm still paying more for same speed.
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When would you expect BT Retail/others to offer it, if at all?
Could be days/weeks/months/years, ie how long is a piece of string? As an example Openreach announced many months ago 500 Mb and 1000Mb FTTP tiers yet no isp selling them yet (afaik).
Nope 
Not even their where and when data has been updated to those speeds, mine still says down 330.
When I spoke to BT's FTTP team the other month I asked about the new FTTP Speeds and the new prices, not that I need any more speed down, but more up would be nice, I would also be interested in the new lower prices, sadly they got all confused and had no clue of them.
Paul
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I'm in one of the new announced G Fast trial area's, yet still nothing happening.
G.fast is on pilot and orders can be placed in those regions. Can't comment for BT Retail however.
Matt
Edited by uno (Wed 18-Oct-17 13:47:24)
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Hi Everyone
Cerberus G-Fast services are available to order now, and you can check availability at:
https://www.cerberusnetworks.co.uk/connectivity-broa...
If G-Fast isn't available and FTTP on Demand is costing too much in your area, then you can also consider our bonded FTTC offerings. More information here:
https://www.cerberusnetworks.co.uk/connectivity-broa...
Thank you
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Still think that Infinity 2 users are getting something? Why?
What about the ADSL users?
What about my gran and her landline?
What about my mobile contact with BT.
They better not give 1 set of customers something and not everyone else. Imagine a company doing that.
They took advantage of an OpenReach promotion that was available to all ISP's. Free FTTC product change. There's nowhere for Infinity 2 users to go, unless you want a drop in speed.
G.Fast isn't going to happen for Infinity 2 customers. Not enough pods, not enough ports on the pods. If you're on a trial cabinet, try join a trial.
I would guess they are going to rebrand Infinity 1&2 as Infinity 1 with "upto" 76Mb, and make G.Fast Infinity 2.
No idea really.
Don't know why Infinity 2 users suddenly think they are owed something though.
What did you get when Infinity 1 users went from 40 to 55Mb? Nothing.
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I think the question is why Infinity 2 users are now paying much more for what is essentially the same as Infinity 1 except for a few extras (like more cloud storage). Having 2 almost identical products with a significant price difference is not a good model for the consumer.
As an Infinity 2 user I did get a "Boost" but it is a doubling of cloud storage that I don't use. Currently I am on a decent deal so not a big issue but if Infinity 1 does become the standard up to 76Mbps package then Infinity 2 users would presumably get moved over to it at some point (especially as a large number of users won't currently or in the near future have a G.Fast option).
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If they do merge products what's more likely? upto 76Mb at current Infinity 2 prices or Infinity 1 prices?
Infinity 1 users will probably have a nice big price hike in the pipeline.
Also, since when was broadband pricing fair?
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If their lowest product was 76Mb at Infinity 2 prices then I think they would attract fewer customers - it is far more likely they will keep near Infinity 1 price levels for a "starter" tier unlimited product.
At present it is an odd move by BT and unclear as they are still selling Infinity 1 as up to 55Mb - so for new sign ups nothing has currently changed.
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Subtle changing in wording on their sales its Infinity and Infinity 2 the 1 has been dropped
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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True, but Infinity is still showing as "up to 52Mb". Also, unclear as to whether ALL Infinity 1 users have been upgrade or if it is "select" customers?
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And there also those Infinity 2 users, and I am one, who haven't received any "boost" communication, quite possibly in my case because I don't use or require BT's cloud storage.
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I'm in one of the new trial area's, how do you actually get on the trial.
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I don't use or require BT cloud storage either but still got the "boost". It really is unclear as to whether there is some special condition you have to meet to get the boosts, if it is a rollout over time and so you might get it later or if it is just random.
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Thanks Ian, I guess its simply a case of wait and see.
My younger daughter in SE23 is on Infinity 1 with an attainable in the high 80s, has heard nothing and is still on 55/10. My elder daughter, also in SE23, on Infinity 2, with an attainable c75 has also heard nothing.
At present it seems somewhat random as to whether a customer has heard anything other than, of course, their regular monthly invoice.
MM
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I�m LA13 south Cumbria. My speed boost happened a tad over 3 weeks ago and I�ve just had an email today from BT saying it is ready to use!
https://flic.kr/p/YzTr8a
Dave
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Not every Infinity 1 customer has 80 meg. My parents still capped at 55mbps.
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My brothers still capped at 55, he joined in August IIRC.
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Not every Infinity 1 customer has 80 meg. My parents still capped at 55mbps.
One of my neighbour friends across the road was on Infinity 1 via FTTP and he got a free upgrade to Infinity 2 (i.e. paying the Infinity 1 price p/m) when he subbed to BT TV 4K.
He got that last year, so BT were giving out free upgrades since then.
Paul
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That's specific to BT TV 4K. They require a minimum of 44Mb to order the service. They throw in Infinity 2 free for 12 months all the time. They are then Infinity 2 customers and the price will go up after 12 months or they can recontract.
These upgrades are BT taking advantage of an OpenReach offer that's only been in effect since April. Talktalk have been moving many users from 40/2 to 40/10 as part of the offer.
Bandwidth Modify Special Offer for existing GEA-FTTC lines upgrading to a higher speed tier
With this deal the customer remains on Infinity 1, just at a higher speed.
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I upgraded to FTTC just last week, with activation early in November - I have been given Infinity (no 1 or 2 on the end) with a speed of 55/10 even though my line would apparently support higher. So the slower version is still being installed.
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My brothers has been upgraded, he now gets 66/20.
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Mine got upgraded on 8/10, though didn't get an email informing me of the boost till a week later, then got the same email the middle of last week
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