FTTP Rollout - LVCHI

My area (Served by Liverpool Childwall) has been swarming with OpenReach engineers recently, all our telephone poles now have 2 12-port Corning Fibre termination boxes at the top of them. I'm assuming this is part of Fibre First for Liverpool. I'd like to know a go-live date but am having absolutely no luck finding anything. Anyone know any details?

Edited by deleted (Thu 06-Sep-18 11:02:16)

Yes it�s part of Fibre City for Liverpool, no idea of go live dates. I would imagine it will just be done as and when the distribution point is ready. Rather than one big switch on.

I'm also in Childwall and would love to know when this is going to go live. I'm currently on BT Superfast Fibre 2 Unlimited but don't get anywhere near the max speed. Does anyone know if/how you get migrated over to FTTP when it goes live?

Migration is controlled by you, since there is no migration i.e. you have to decide to order the service.

Sorry for the bump but the Openreach checker now shows FTTP as being available to order in Childwall. It doesn't seem to be available through BT yet but Full Fibre packages are offered by Zen when I checked with my phone number on their website.

Hmm, I wonder if it's as close as I thought? The BT ADSL checker says WBC FTTP (330/50) is planned but doesn't say when it'll be available. It also says:

Our records show the following FTTP network service information for these premises:- Single Dwelling Unit Residential OH Feed with no anticipated issues.

FTTP is in Planned status. An order may be placed which will be processed when the network is ready.

Does anyone have any idea how long it usually takes for FTTP to go live when the checker is showing the above?

Sadly its not so simple as a set time period. Its can go quick or slow depending on other factors or delays.

Cab areas 19,21,22,14 all seem to have live GEA-FTTP on them

Ah, I'm on cab 7. Is there a way that I can check the status of my cab area?

There is some on cab 7 - the FTTP roll-out while it will follow the ducting paths that exist you will find that some parts of a cabinet area get missed out, or are done later.

If https://www.zen.co.uk/home/broadband/superfast-fibre say you can ultrafast broadband order then it is live

Ultrafast is one of the options from Zen when I check using my postcode and phone number. I think I'll give them a call to see what's going on. Thanks

Have not found any fast, only finding FTTP on that exchange so if they are saying you can order ultrafast then your property has the option

Seems like they've taken a step back. The Openreach checker has gone back to showing only FTTC and the BT ADSL checker only shows FTTPoD as being available.

EDIT - I've done a postcode check for my direct next door neighbour and it shows that they can still order FTTP!

Edited by deleted (Mon 28-Jan-19 10:20:30)

So as of this morning the BT Checker is showing WBC FTTP is available for my address. BT are showing that Ultrafast isn't available but Superfast Fibre 4 Plus with download speeds up to 330Mb is. Isn't that Ultrafast?

In reply to a post by fillbar:

So as of this morning the BT Checker is showing WBC FTTP is available for my address. BT are showing that Ultrafast isn't available but Superfast Fibre 4 Plus with download speeds up to 330Mb is. Isn't that Ultrafast?

You should really be seeing this for BT's 330/50 FTTP service:

https://i.postimg.cc/y6n991Nt/bt.jpg

However if you're seeing 'Superfast Fibre 4 Plus' instead then it may be the same as the above, ie also FTTP 330/50. I think they no longer sell their old Infinity 4 product which was FTTP 330/30.

You're not the first one to ask this question:
https://community.bt.com/t5/Bills-Packages/Superfast...

The BT answer, as far as I can understand it, says that both packages are 300M, but only Ultrafast has a 100M speed guarantee. (Why??)

Some more here:
https://www.ispreview.co.uk/index.php/2018/05/isp-bt...

In reply to a post by baby_frogmella:

I think they no longer sell their old Infinity 4 product which was FTTP 330/30.

They don't sell the Infinity range at all any more. They are legacy products.

In reply to a post by candlerb:

The BT answer, as far as I can understand it, says that both packages are 300M, but only Ultrafast has a 100M speed guarantee. (Why??)

Possibly areas served by ECI exchange equipment?

100Mb guarantee when stuck on 1Gb cable links wouldn't be the best policy.

In reply to a post by RobertoS:

In reply to a post by baby_frogmella:

I think they no longer sell their old Infinity 4 product which was FTTP 330/30.

They don't sell the Infinity range at all any more. They are legacy products.

True, but there was a time last year when BT were selling both infinity 4 (fttp 330/30) and Ultrafast Fibre 2 (fttp 330/50) at the same time and if you were unlucky you got the former rather than the latter. Thankfully they sorted this out (it was causing confusion) and they no longer offer the 30 Meg upload variant unless you�re already on an old service.

Edited by deleted (Mon 18-Feb-19 12:39:17)

Ah interesting. That could be why the poster in the BT forum thread said they were told they'd only get an average speed of 238M, despite being on fibre.

Since Ofcom define ultrafast as 300M+, does that mean BT can't brand this service as Ultrafast, hence Superfast Fibre 4?

No... that doesn't add up. BT sell G.fast as "Ultrafast Fibre Plus", even for people who get speeds well under 300M.

Hmm, I wonder why they can't offer the speed guarantee?

This is the option I have to order:

https://www.flickr.com/gp/165304825@N07/AMm24Q

And this is what the BT checker says:

https://www.flickr.com/gp/165304825@N07/L9iA58

Does that indicate Huawei equipment?

What Ofcom call ultrafast does not affect what providers can call ultrafast

I�ve got no idea why they don�t offer the 100 Mbps guarantee but I wouldn�t worry too much, as it still appears to be the same 330/50 product. You�re definitely on Huawei gpon infrastructure as your line can support up to 1 Gig though the higher half gig and 1 gig services are in very limited areas at present.

I should also add: 100 Mbps speed guarantee or not, if your speeds fall considerably during peak times (say down to 150 Mbps on the 330/50 service) then BT may put you on a different virtual path at the exchange (SVLAN) after you've gone through the usual troubleshooting steps. This has already happened with 1 or 2 other users on Bt Retail though its a long (and often painful!) path. Example here.

Edited by deleted (Mon 18-Feb-19 13:09:53)

Thanks everyone. At least I'm a step closer now there are FTTP products available to order!

I'll try give the BT Fibre number a call later to see what they have to say.

After a placing a few orders that got cancelled for unknown reasons I've got a live order for Ultrafast 2 with the installation booked for the beginning of next week! I received an email saying an engineer will do a survey at the house a week before but as far as I know this hasn't happened yet. Should I be worried? As far as I know it's a 1 stage installation.

In reply to a post by fillbar:

After a placing a few orders that got cancelled for unknown reasons I've got a live order for Ultrafast 2 with the installation booked for the beginning of next week! I received an email saying an engineer will do a survey at the house a week before but as far as I know this hasn't happened yet. Should I be worried? As far as I know it's a 1 stage installation.

That's standard even for 1-stage I think - the Openreach guys have a quick glance to check everything will be routine for the engineer installing. At my place they were only there for 5 minutes so no idea what they looked at.