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Hello
Apologies if incomplete question. Newbie here.
Had some outages/interruptions this weekend. Then complete line failure. Remedies (in part) 5 December but I have some doubts about the work. Please see the photo of the point at which the copper cable passes from the depths to the external junction box. There is an exposed (75mm) section of copper cable passing into the box. There is no mechanical support at the entry and the cables are free to move about. I haven't opened the box. https://photos.google.com/search/_tra_/photo/AF1QipO...
Fault must have been due to external interference, as cables were damaged. Corvids, or squirrel most likely! Cable remade (insulating tape?) but still unsecured and open to damage. Have raised the issue with UW as the cause of the fault has not been fixed. Am I right, or am I being fussy? Thanks.
Edited by cobh18 (Fri 06-Dec-19 10:24:49)
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Your supplied link won't open for me.....
corvids ??
"Corvidae is a cosmopolitan family of oscine passerine birds that contains the crows, ravens, rooks, jackdaws, jays, magpies, treepies, choughs, and nutcrackers. In common English, they are known as the crow family, or, more technically, corvids."
..... really unlikely to be the cause.
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Why unlikely? We have magpies who strip loose bits of roofing felt from sheds. Squirrel are known to chew cables.
However the issue is whether the cable should be better installed. Something has caused the cable to fail.
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Register (or login) on our website and you will not see this ad.
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Could you please resolve the issue with the photo link, this will then help us all understand what you're referring too.
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Sorry for that. How should I upload?
Edited by cobh18 (Fri 06-Dec-19 11:38:35)
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It look like you have not made the picture(s) public. I�m getting a google login page.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
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"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde |
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Sorry for that. How should I upload? You need to update the link to one that doesn't need us to login to Google to see it
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I�m getting a google login page. Me too
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Right, can see the picture now.
Not animal damage, good old fashioned age.
1 leg dis on the UG feed.
Check for no dial tone, if so, report to your voice service provider.
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Cable remade (insulating tape?) but still unsecured and open to damage, as I said initially.
Line re-established, and BB running from when Openreach visited, but is this connection method acceptable? Don't want it to fail again. Whatever the cause.
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Cable remade (insulating tape?) but still unsecured and open to damage, as I said initially.
Line re-established, and BB running from when Openreach visited, but is this connection method acceptable? Don't want it to fail again. Whatever the cause. Too be honest I've seen a lot worse, not sure what Openreach can really do unless there is some slack on the UG feed which is unlikely. If you're really concerned why don't you build a small protective cover around it.
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Maybe relocate the box lower on the wall assuming there is enough slack in the lead in cables
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Yes. Thought struck me too. The initial connection was remade 5 years ago, to reroute away from the hall and via the front wall into the re-furbished "study". I think the junction box was slightly lower then.
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Lower and refix the 66, cut back on the UG feed ..... a tickle of a job.
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Well then, an easy one for Openreach to do. If I bodge (no expertise in such matters!) they will laugh themselves silly when giving me the bill. Talking of which: one of hundreds of jackdaws resident nearby:https://photos.app.goo.gl/gmyeshU3WT1wLgcy8
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Exactly .... be 100% assured I never said you should attempt it.
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I did rather wonder who did this work: Yes. Thought struck me too. The initial connection was remade 5 years ago, to reroute away from the hall and via the front wall into the re-furbished "study". I think the junction box was slightly lower then.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde |
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Openreach. Arranged via UW.
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Hmmm.
You mean the original move, or the fix on 5 December? That doesn't look like OR work to me. Perhaps Kelly's or Quinn's. (In case you haven't heard of those, they are contractors used by Openreach and dreadful bodgers).
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
"Democracy means simply the bludgeoning of the people by the people for the people." Oscar Wilde |
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Glad someone else thinks it's a bodge. The first photo I sent was the remains of the installation put in 5 years ago by an entity with the Openreach logo. No idea whether it was subbed, but that makes sense. As for the photo I'll attach to this post, this sticking plaster job was done when I was out. Because they made no appointment.
I'm informed by UW today that an Openreach "engineer" will attend in the next 48 hours to examine this joint. After some frank description was made of this arrangement. Only my opinion, but it seems poor to me. Will keep you posted, if you can bear the suspense 
https://photos.app.goo.gl/jqCCXrdPJUZdKWWd6
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It is *sometimes* possible, to �cut and draw� the cable through the thin black duct. It depends if this tubing is pinched by the ground around it.
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I was hoping that something like that might be possible. The duct from the cabinet is not far away from the house. I know because 5 years ago they had to empty it of water. Electricians are able to pull cables through, so presumably an OpenReach(or subbed) fitter can do the same
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Well blow me dow, but a cheerful OR guy (not subbie) arrived at lunchtime. New box fitted, relocated down to the now-shortened black rubber duct, cables into box, snap-locked, job done. Speed as normal since the original fault (18Mbps down) Took half an hour. Thanks for the interest and comments!
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Pics of it done the right way?
BT Ultrafast Fibre 2
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Not sure how right it is, but it looks more robust to me. Cable, from black tube below, seems held in place at the entry point to the BT box.
https://photos.app.goo.gl/yDUKvnwvgJ5WttLW8
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