Half job?

I often see these things quite low on the pole and was wondering if there's a minimum height?
This one I assume was forgotten about - it's been like this for 6 months or so, surprised it's not been vandalised yet.

Pic 1

Pic 2

It needs reporting to Openreach as its clearly never been attached to the pole as it still has a bag with screws attached to it.

It's also upside down is it not? The ones round our way are all the other way up, presumably to allow for gravitational drainage if there are ever any leaks.

In reply to a post by andyhurley:

It's also upside down is it not?

You're correct, it is

As Dect says, you should report that to Openreach.

It needs its bracket fixing up the pole and then the joint fixing to that.

For reference this is the way the ones near us are installed:

https://photos.app.goo.gl/7RtE14AA6G2PAqyq9

Nice bolted bracket, out of normal reach with two coils of fibre neatly tacked underneath.

I have been to that road about 7-8 months ago. It appears the sub contractors probably forgot to attach it to the pole. Best to report it to OR.

In reply to a post by max360:

I have been to that road about 7-8 months ago. It appears the sub contractors probably forgot to attach it to the pole. Best to report it to OR.

If neither you or kebabselector are able to report it, could one of you post the location of the pole so someone else can.

A full clear picture of the writing on the front would work too.

What is the best way to contact Open Reach? They do not seem to be public facing, since their customer is the likes of BT or TalkTalk etc.

My last attempt got me through to a firm of Solicitors who act for them!

At one time there used to be a public telephone number where you could report damage to their plant etc.

Cheers!

https://www.openreach.com/help-and-support/damage-he...

Google street view:
click here

Twitter they're very active on there.

Thanks Andrew, I will try the first option.

When I needed to speak with OR, I found that page and read it perhaps too literally. Since as it was damage done by OR (for safety reasons - drop wire repositioned to lower point on property) resulting in damage to fascia board and an annoying low drop wire, I used Option 1 + 1. So used Option 1 + 2 and got put through to OR's Solicitors...

Thanks again.

Cheers!

Its now been reported.

Thanks for that - the rest of the FTTP in the area looks fine, not sure what happened with that one.

In reply to a post by dect:

Its now been reported.

Yeah I just either email them with images of the issue or send the images to their Twitter Account via a DM.

Most of the reported issues are resolved within 24 to 72 hours depending on the severity of the issue.

Like the copper line junction box cover at the top of the pole was hanging off and rain was getting inside it, I reported it and it was resolved within 6 hours.

Paul

In reply to a post by kebabselector:

Thanks for that - the rest of the FTTP in the area looks fine, not sure what happened with that one.

Would be good if you could post back here when they have sorted it as it will give us an indication of how long they took.

Edited by deleted (Wed 29-Jan-20 17:30:23)

In reply to a post by PaulKirby:

Most of the reported issues are resolved within 24 to 72 hours depending on the severity of the issue.

Thats good to know.

Will do, I drive past it most days so will keep an eye on it.

Looks like a temporary solution has been put in place as it�s now in the right position but held in place with cable ties.

In reply to a post by kebabselector:

Looks like a temporary solution has been put in place as it�s now in the right position but held in place with cable ties.

Maybe a little bit better than sticky tape

In reply to a post by dect:

In reply to a post by kebabselector:

Looks like a temporary solution has been put in place as it�s now in the right position but held in place with cable ties.

Maybe a little bit better than sticky tape

Don't mock the duct tape, that has saved me a load of times now LOL

Paul

"Duct tape is like the Force. It has a light side, a dark side, and it binds the universe together"

In reply to a post by PaulKirby:

Don't mock the duct tape, that has saved me a load of times now LOL

One improvement, it could have been called Dect tape

In reply to a post by candlerb:

"Duct tape is like the Force. It has a light side, a dark side, and it binds the universe together"

LOL

Paul

In reply to a post by dect:

In reply to a post by PaulKirby:

Don't mock the duct tape, that has saved me a load of times now LOL

One improvement, it could have been called Dect tape

Funny that you say that, a couple of years back on an old Dect Phone that my father dropped and cracked it causing the battery cover to no longer lock in place.

Sooooo, yes you guessed it, I used Gorilla Duct Tape to hold the battery cover on the Dect Phone, so yeah its Dect Tape LOL

Paul