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Standard User zebb_edi
(newbie) Wed 22-Jul-20 07:20:39
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BT/Openreach project info


[link to this post]
 
Is anyone able to point me in the right direction on who I can contact at BT/Openreach to get a little bit more info on some works on roadworks.org? Imagine i'll just get passed around if I don't get the right department.

Link: https://one.network/?117949356
Works ref: BC112KN-FALFLD8027-GSP1
Project ref: WBMGJP9Z

I know it's a new junction box (presume underground), but this small group of houses is due to get fttp as part of a BDUK project in the next few months and since the majority of the area is on poles except a few meters of ducting I was curious if BT would be able to just confirm if this is related to that, possibly to house a new fttp splitter?
Standard User busterboy
(committed) Wed 22-Jul-20 13:50:39
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Re: BT/Openreach project info


[re: zebb_edi] [link to this post]
 
Sorry I cannot help with you're question but interested to know how you get a link like you have shown here on One Network..

I can navigate and see all the roadworks I want via https://one.network/

But not a clue how you link an area to a forum same as you have done here https://one.network/?117949356 with the numbers on the end.

If you don't ask. laugh

BTBroadband
Standard User zebb_edi
(learned) Wed 22-Jul-20 14:01:28
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Re: BT/Openreach project info


[re: busterboy] [link to this post]
 
Ha, not a problem. If you click on a particular roadworks item, then along the bottom there is a bunch of share options. One is to email which will give you that link.

Edited by zebb_edi (Wed 22-Jul-20 14:03:05)


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Standard User busterboy
(committed) Wed 22-Jul-20 14:06:36
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Re: BT/Openreach project info


[re: zebb_edi] [link to this post]
 
Many thanks for that mate.

Hopefully this should work. laugh

https://one.network/?117866955

BTBroadband
Standard User zebb_edi
(learned) Wed 22-Jul-20 14:12:35
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Re: BT/Openreach project info


[re: busterboy] [link to this post]
 
Certainly does.

Now we just need to find out how we can get more info from the reference numbers.
Standard User busterboy
(committed) Wed 22-Jul-20 14:16:05
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Re: BT/Openreach project info


[re: zebb_edi] [link to this post]
 
I emailed Openreach direct and they replied quick with the answers.

Try this address, it worked for me. smile

[email protected]

BTBroadband
Standard User zebb_edi
(learned) Wed 22-Jul-20 14:28:06
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Re: BT/Openreach project info


[re: busterboy] [link to this post]
 
Aha, thanks, i'll try that.
Standard User busterboy
(committed) Wed 22-Jul-20 14:37:42
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Re: BT/Openreach project info


[re: zebb_edi] [link to this post]
 
Let me know if you get a reply, they have been excellent throughout my quest to get FTTP.

BTBroadband
Standard User zebb_edi
(learned) Fri 24-Jul-20 10:30:54
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Re: BT/Openreach project info


[re: busterboy] [link to this post]
 
No reply so far unfortunately. I've tried the email you suggested and another one I found about their network on openreach's website.
Standard User APTMAN
(member) Fri 24-Jul-20 11:59:39
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Re: BT/Openreach project info


[re: zebb_edi] [link to this post]
 
Could take a week or two to get a reply, They said they were very busy and a lot of the staff are still working from home
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