Only this August I went with talk talk (FTTC). BT FTTP was in my area, but I read too many horror stories about their speeds that I decided to go with regular faster broadband (about 63mb). Anyway today I was checking, and talk talk were offering FTTP for 500mb/75mb for £40. I didn't think they were offering this before, but then again depending on what page your put your postcode in on their site, it will give you different results. Anyway I rang them up hoping I could upgrade mid contract (rather than wait 18 months), and I was able to upgrade to this, and my old contract of 4 months will just terminate one my new service goes live. I have to wait until the 28th Jan for installation.
I've also recently bought an ASUS router (RT-AX82U). I had to buy a separate openreach modem off ebay to get it working with my router, and it all worked fine automatically (no setup). However I did ask talktalk if I could use my own router and they said yes.
So my questions are:
1. Can I just plug in the ethernet cable from the new box they install into my routers WAN port and it will just work?
2. Will I require usernames and passwords to setup the WAN connection?
From what I understood with talktalk, is they automatically sent these details to the modem on FTTC, hence why I didn't require needing to setup the openreach modem from ebay. Is it the same with FTTP?
Access point questions:
Talk talk asked if I want to be required when the surveyor comes in the next couple of days. I said yes, because I want them to install the access point on the side of my house (where my drive is), rather than the front of my house where my telephone point is. This is because I'm currently using gigabit powerlines for the WAN, whereas the side of my house, which leads directly under the stairs, is where my pc & router are located.
3. How fussy are the engineers usually if I ask them to do it on the side of my house (which will require digging up the drive I assume) vs the front of my house (digging up the front garden)? Will they try to fob me off possibly because the difference in work involved?
4. Inside the house, I don't want to move the desk. This is because all my wiring slack go around the back two table legs. I can easily remove the amplifier in the middle and my desk chair, and theres plenty of room if the engineer sits down on his bum to do the installation. Do you think this would be a problem, or do you think they'll expect the area to be totally clear?
5. There is no date for the surveyor except they'd be around to look in the next couple of days. Because I requested I be present, if I happen to miss the surveyor, will they leave a card at all, or contact us to rearrange? Note this is the BT surveyor and not the installation booked on the 28th Jan.
Talk talk said my average speed will be 416-516mb with a guaranteed speed of 250mb. I had to ask about upload speed (as it isn't advertised anywhere), which they said is 75mb.
6. Does anyone have any experience on whether they get close to the average download, or more the guaranteed download speeds?
7. Specifically the upload speed. Has anyone gotten less than what was advertised? Because the upload speed is quite less than the download, I'm wondering if there isn't any fluctuation in this speed particularly, or whether it's nearly constant to it's advertised speed?
I'm more interested in the upload speed as I am into streaming games across the internet from my PC.
8. Has anyone noticed a drop in speed using their own 3rd party router? Mines fairly new I think (ASUS RT-AX82U). However I've seen some comments online about asus routers and speed fluctuations.
9. Is there any settings in an ASUS router that I should enable/disable for the best speeds? I've heard of enabling NAT acceleration, and disabling QOS and Ai protection. Do these setting have any effect, and is there anymore I should be aware off when it comes to FTTP?
Sorry for the long and thorough post and questions. I'm a bit of a newbie to all these things, and hope anyone can help me with some of them.
Also I hope if no one else knew it was possible, you are able to upgrade midway in an 18 month FTTC contract to FTTP with talktalk without any fuss. What's funny is they had to activate my line for me (free of charge) as previously I was using 3/unlimited 4g router before, and also sent me a talktalk router, so it was definitely a surprise I could upgrade only 4 months later.