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Hello anyone help here please, I have Bt FTTP 900/110 my gaming connection is slightly off in regards to movement and missed shots aim assist movement shot around corners etc.
I know this to be accurate as I play pro level at my brothers house on the same connection.
Here are some connection issues we have tried . Bt engineer/ Openreach engineer no faults, openreach changes Ont on wall - no difference, We have Tried VPNs, ddns, powerful gaming routers, direct dial up connection to pc. No difference, PC and all connected devices all very high spec still no change Warzone still slightly off compared to brothers connection and slightly off in call of duty means game over.
Pingplotter and any CMD results show no packet loss. Any help appreciated we have tried everything but still cannot fix the issue tried PC at brothers house works like a dream no issue, same isp same package still no difference game still has issues . !. Anyone know a fix on this !.
Edited by Darkage7 (Sat 16-Jul-22 07:48:04)
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Can’t ‘fix’ if you don’t know what’s broken or even if it’s broken. It could be something else.
For starters have you undertaken a BQM of the connection?
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Bqm is all’s great.
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Register (or login) on our website and you will not see this ad.
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I was told by someone high up at openreach it’s probably a mixture of older circuit providers and routing, and luck of the draw regarding a solid god tier gaming connection.
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If you claim it’s fine, then replacing the ONT won’t have achieved anything. Have you a live BQM that you can share that shows the connection during game play?
Have you run any tests for bufferbloat?
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I know it was openreach’s idea to change the Ont, What is a good test for bufferbloat I’ll throw the chart up tomorrow.
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Out of interest what do you get when you test using this site
https://packetlosstest.com/
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If you're at a different house on a different PON, then you might be sharing that PON with some person who is constantly downloading or uploading 24/7.
But if that's the case, you'll see the difference in your BQM, in terms of jitter and/or packet loss.
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There’s a good background read and links to various testers from here. The waveform bufferbloat test as linked there is quite good, and you can link your test results for example.
Several speed testers, including for example Oolka (though you may need to use their browser-based test on a desktop rather than native app) now give “loaded” latency test results in both directions.
Alternatively you can do it yourself - kick off a decent chunky download or for worst case a full blown speed test on a machine, then simultaneously ping your game server on another machine and observe the latency before, during and after the download/speed test. Note the difference in unloaded vs loaded latencies.
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Out of interest what do you get when you test using this site
https://packetlosstest.com/
UK server (from the drop down menu) is broken for me on that test. Though I can get results from both NA servers, Germany and Lithuania oddly. Singapore fwiw is stuffed too.
EDIT: I'm not sure its packet loss that is the OP's issue, he's claiming a clean BQM (anyway lets see what its like whilst he's actively gaming when he posts it up).
To my mind it reads more like a possible loaded latency / bufferbloat issue...
Edited by Pheasant (Sat 16-Jul-22 11:05:45)
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No sharing. nothing else running in the background.
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I am not in any ay as capable to opine on this as several others have but I found this on the web.
Don't know if relevant.
"A VPN can certainly decrease the ping you have in your online games. Basically, VPN packets tend to take a more direct route than your normal ISP packet. A good VPN service should allow the information to flow more freely from your computer to the server of the game you are playing.18 Apr 2022"
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920 download 110 upload, 8ms.
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All vpn’s tested only adds latency +2ms, shorter routes taken no effect on gameplay.
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Is that an Ookla speedtest.net result?
What does waveform report? Post a results link.
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That wasn’t what the poster meant. They were on about other users on the same Pon
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I see what you mean I have FTTP I’m the only one in our area exchange that has it everyone has vdsl or vdsl2 gfast. Our area is reckoned 2023-24 for an fttp upgrade, it that helps any.
I still get perfect 920 110.
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Darkage7
I assume from that that you had FTTP on demand provided and therefore think you re the only one on the PON. However there may be others in the Head end exchange that also have FTTP and will be on the same PON. It s extremely unlikely that they will have provided a new PON just for you.
If there are very few people on FTTP on teh Head end exchange it may be that there is only a 1g Cable link and someone other than you is swamping it and causing your issue.
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Have you taken and used the same PC and monitor at your brother's house? I'm wondering if the issue if with your gaming rig?
Also, just to verify: same router (and config) at both venues/swap the routers between the 2 houses and see where the fault ends up.
Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)
Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net |
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I assume from that that you had FTTP on demand provided and therefore think you re the only one on the PON. However there may be others in the Head end exchange that also have FTTP and will be on the same PON.
That seems fairly unlikely, as they would have to be on the same splitter as the OP to be on the same PON.
It *could* be the case that there was an existing splitter in the right place, and the FTTPoD only installed a CBT. Or the FTTPoD installed a new splitter, and Openreach later connected other properties to it at their own expense. But in either case, there would likely be other FTTP nearby.
Congestion on the cablelink is possible, but again, a BQM should show that.
What we're being told is that BQM is good but gameplay is bad. That doesn't really make much sense. As has already been suggested, this points the finger at the local PC, LAN or router.
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What we're being told is that BQM is good but gameplay is bad. That doesn't really make much sense. As has already been suggested, this points the finger at the local PC, LAN or router.
+1. OP hasn’t mentioned it’s time of day related - which traditionally has a strong correlation to congestion either backhaul or PON on resi broadband. Would be visible on a BQM in any event - but be nice to actually see it over a 24 period / live esp. during game play period(s).
Peak speeds look OK.
Loaded latency / bufferbloat performance is unknown… OP could also run a constant / rolling ping test during gameplay and watch the latency response.
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Try playing a game offline to rule out a computer issue.
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Not sure that would prove much if the game interaction requiring a network connection is the key issue.
Could just swap out for another machine / gaming rig or just swap/ bring the other rig that’s working nicely to the same house/connection.
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Is that an Ookla speedtest.net result?
What does waveform report? Post a results link.
Interesting. How do I get A+? This is from the Sky Router SR203 due to needing VoIP. Otherwise I'd have used my own.
https://www.waveform.com/tools/bufferbloat?test-id=a...
Ah I see about A+. "Less than 5 ms latency increase - A+"
I'm right on 5ms increase.
How would I rectify that?
The packetloss test came in from selecting Germany. Total Packet Loss Up/Down 0.0%, all listed 0.0%. Average Latency: 34.51ms, Average Jitter: 0.68ms.
Edited by Danh_Gbwe (Sun 17-Jul-22 01:19:12)
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Your connection looks pretty sound. I’m not really sure how this has much to do with the OP and their issue though. Suggest you start your own thread, as it will just get lost here and isn’t really fair to the OP.
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Yes that’s what I mean in the post all good at my brothers my pc is also faster than his, it’s not the rig.
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It’s not the set up I’m playing pro Warzone tournaments from a different address and win a lot of them. Also not a fiber on demand I asked someone high up and the installed a regular fttp.
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Everything you have said has already tested out.
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Yes that’s what I mean in the post all good at my brothers my pc is also faster than his, it’s not the rig.
Non-sequitur. Your PC may have a "faster" spec than his, but it may also have other things which are different that cause it to stutter - like anti-virus software for example, or a dodgy network card.
Unless you take your rig round to his address, and test that it plays well there, you have not actually ruled out a difference between your rig and his.
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you 'asked' someone high up in Openreach and they deployed FTTP to your house?
Freeserve Dial-Up --> BTopenworld --> <n>ildram -->Talk Talk LLU --> ZeN --> Vodaphone --> ZeN
Draytek 2962 & Draytek 1060C
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I said in the post I have tried the pc at my bros house .
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Yea they done it for me .
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I said in the post I have tried the pc at my bros house .
Have you run the waveform test for bufferbloat?
Ideally run a number of separate tests both from your connection and your brothers connection( if that is working as it should).
Did you get anywhere with other loaded latency ping result tests, as noted above?
Can we actually see your BQM result (and again that of your brothers for comparison)?
You need some actual useful collateral if you’re going to try to take this forward - perhaps to swap VLANs if that there is indeed a congestion issue.
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The OP is doing (or already done) what is suggested by members but is not forthcoming with the data from the tests 
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I couldn’t do the test I had BT cancelled for zen 😀
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Have you been migrated to Zen yet or are you waiting still?
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Following a little research as to the geolocation of the servers for your game are, https://pingperfect.com/Locations what is the IP that your game connects to when you are seeing these issues? It maybe that the game publisher load balances traffic to their servers and that you end up connecting to a suboptimal server for your location? Or have you already ruled this possibility out?
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Sounds interesting I’ll check this next week when I’m online.
They will all run throughout a Microsoft data centre then onwards to demon ware servers or activation server. So theres two known servers for warzone one in Southampton the other one is Ireland you can netstat - n on cmd it will get the last location of a Microsoft centre then they are running to uk servers The odd thing I’ve found is that each Microsoft data centre and there are numerous can be anywhere so it can following the trace connect to Newcastle from Merseyside then back across to Ireland Microsoft data centre then probably warzone server in Ireland it can go straight to Ireland or all over the uk.
To prove this point start a game of warzone then turn everything connected to the internet of) so it’s only the pc ON close any web pages or any apps OFF then on the PC CMD - type netstat n or it could be netstat -n you will see a list of ip addresses
the last one on the second list will be a Microsoft data centre sometimes demon ware but mostly Microsoft it will then run to warzone servers but Microsoft data centres are the last known IP address’s.
I don’t think it’s what you say it was but I’ll check it out on Zen.
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Hello pheasant Zen contract starts before the 31st I will not let this lie down.
There’s to many stupid YouTubers running round killing people for fun with scuba diving guns while the mass of people are spending hundreds of pounds on new controllers, monitors etc etc etc thinking it will help after there fav YouTuber advisers his dedicated scuff controller sells millions not giving you any info on the problem.
which they know full and well it is the Connection they have and not putting it out for everyone who sufferers from a [censored] connection online multiplayer games.
I have a YouTuber friend who has told me to find the main issue so he can through it up on YouTube none of the bigger guys will help out on that issue.
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I couldn’t do the test I had BT cancelled for zen 😀 Thats probably the last move I would have made.
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Your right I’m thinking that myself but there on the same connection more or less even if zen piggybacks from BT if the exchange is not fully zenned out it goes both ways across the uk so I will find out soon.
I have cell padded my room and Added rubber to my controllers just in case though I might also were an American football kit for gd measure. 😱
There is one thing I do know you can play online on an very old ps4 from London on hyperactive and kick anyones ass on a twenty grand pc from other locations in uk.
We have actually done this from there.
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Your right I’m thinking that myself but there on the same connection more or less even if zen piggybacks from BT if the exchange is not fully zenned out it goes both ways across the uk so I will find out soon. With the unresolved issues some Zen users have been having when put on Zen backhaul you would be better off on BTW backhaul until Zen nail down the problem although the issue has be ongoing since March.
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How would I know if I wasn’t on the bt back haul the exchange is lark lane Liverpool it has not been fully updated until start date 2023.
I got the fttp installed by someone high up on Openreach only a handful have it from my lamppost that it was installed on.
Is there a way to find out from bt and zen !
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I got the fttp installed by someone high up on Openreach only a handful have it from my lamppost that it was installed on. Hmm, that wasn't what you said in a previous post, why have the facts changed?
I have FTTP I’m the only one in our area exchange that has it everyone has vdsl or vdsl2 gfast.
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Good luck. Let us know if matters improve or stay the same.
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I have a leased line for a large YouTube channel from another address the ping is only the same as an fttp with fttp most of the time beating this due to the high tech fttp rollout. Sometimes congestion on fttp can balls this up the tech is as good as it gets on a normal fttp. Only difference is that it’s my line no one else’s.
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God help us. Shirley not! 😅
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I had fttp installed the box on the lamppost is available to six other users if they want it connected via different splices. Nobody else has connected there fttp to those houses (yet). So out of 17000 residents there is no other person that has fttp what part of nobody else is connected to fttp do you mean. The box with six different connections has only one connected that connection is me do the math.
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If one person out of an entire exchange a part from probably Tescos, Asda and the post office, schools, business’s etc. one resident would you say that out of 17000 residents. If I’m the only one connected would you say my house is the only one with fttp. Or are the lost people in the woods on fttp ?. The leased line is a friends house. Not in my area.
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I had fttp installed the box on the lamppost is available to six other users if they want it connected via different splices. Nobody else has connected there fttp to those houses (yet). So out of 17000 residents there is no other person that has fttp what part of nobody else is connected to fttp do you mean. The box with six different connections has only one connected that connection is me do the math.
Hi @Buggs8 @Username26.
We’ve missed you bud. 🤣
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If I’m not all tech savvy It’s because I don’t get bunny’s down the pub with the lads.
Or should I qualify here for one🍹.
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I have a leased line The leased line is a friends house. Classic, I have a Ferrari, oh I meant a friend has one 🤣
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I’m supposed to respond the classic is taking your time to respond to any drunken question I have put up, for weirdos who have a life on a forum. There’s 17000 thousand residents pick a bunny go the pub. Cheers🥂.
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Classic, I have a Ferrari, oh I meant a friend has one
Your friend has no friends he’s forumed out of his head there’s a bunny I’m going the pub.
Socialite don’t you just love us 🍻.
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The classic is people who feel the need to post lies on forums.
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God help us. Shirley not!
Shirley’s you don’t get no Shirley’s down the pub
I mean forum 🍺
Shirley I’m going down the pub 🧉
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If I’m not all tech savvy It’s because I don’t get bunny’s down the pub with the lads.
Or should I qualify here for one🍹.
Hey, come now. No need to descend to nastiness.
I did wonder why you never posted an actual BQM result or Bufferbloat result here…there you go eh.
Will we see you using a new moniker soon?! You must be running out of alpha-numeric usernames and Hotmail accounts by now. Perhaps not
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The classic is people who feel the need to post lies on forums.
You cant jest on a forum bud 🍺 there’s no one there.
I have just come home from the pub 🍻bud.
Socialites don’t you just humm em.
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Will we see you using a new moniker soon?! You must be running out of alpha-numeric usernames and Hotmail accounts by now. Perhaps not
Moniker You can’t play one the in here lad 🍹
I’m off down the pub🌝
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Yous are to saddens yous aren’t. Youse.
I’m off down the pub🍵
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There was a vid on here for mass peoples you two cake holes just ruined that for everyone who needed help on gaming issues.
The two cake holes ere every day helpin forum issues
🧁🎂🧁
Im off down the Tesco s
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I did wonder why you never posted an actual BQM result or Bufferbloat result here Then claims couldn't because they had cancelled BT and going to Zen, right in the middle of asking for help from this forum.
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Cover blown. It’s all just sheer fantasy. Again. Rinse and repeat. How very tragic.
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Moniker You can’t play one the in here lad 🍹
I’m off down the pub🌝
Your state of mind (and sobriety on Friday before most pubs have opened) is worrying. Really do get yourself some professional counselling or help before your do some harm to yourself or others.
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"There’s 17000 thousand residents"
There are 17000 thousand residents
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10
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