FTTP - disappointed with speed

Hi,

Got FTTP installed yesterday and early days, have to say disappointed with my download speeds.

I am on a 500/68 package with VF. The UL hits 66, the DL best I have had is 320 on the Google speed test, ThinkBB it's 78😯.

On the VF community there's mention of RJ45 cables being restrictive, all mine are good 3 to 6 years old, are they likely to be the issue or old wife's tales?

The other thing I have noticed with all speed tests, they start low from 1MB for the slower result ones to 10MB before ramping up, is that usual?
Tested both wired and WiFi, expecting WiFi to be slower, getting WiFi speeds in wired.

Thanks

Can you disable your anti virus and run the test again. via cable obvs

As long as you are not being locked to a 10/100/1000 limit then your cabling is fine.

There are many factors affecting speed tests but with VF I would assume it is an ISP topic as generally they are pretty rubbish.

What are you using to run your speed tests? I get best results on my PC, less good on the router and rubbish results on the phone. All using Ookla. (I would have expected the router to be the best, as it is connected directly to the internet. Not surprised by the phone result.).

In reply to a post by Ahmedg:

I am on a 500/68 package with VF. The UL hits 66, the DL best I have had is 320 on the Google speed test, ThinkBB it's 78😯.

Try various tests and post the links to the results please. Thinkbroadband, Ookla Speedtest, even the AAISP speed test (https://speedtest.aa.net.uk/)

On the VF community there's mention of RJ45 cables being restrictive, all mine are good 3 to 6 years old, are they likely to be the issue or old wife's tales?

Likely to be confused posts, if the cables are faulty you may end up with 100 Mbit limit, which would be obvious from speed test results.

The other thing I have noticed with all speed tests, they start low from 1MB for the slower result ones to 10MB before ramping up, is that usual?

Its how they work, especially in a web browser.

Tested both wired and WiFi, expecting WiFi to be slower, getting WiFi speeds in wired.

Please post more about your setup, type of computer / laptop, or if using a tablet or phone which models. If using Windows if you have any third party (ie, not Microsoft) security software installed.

If using Windows, redo the speed tests in "Safe Mode with Networking Support"
Or, boot the PC using a Linux ISO
As an aside, I have 500/70 from BT and have no problems getting full speed up and down over cable.

Tried with laptop directly connected via a cable that claims to be cat 5e and still hitting less then 100 BT wholesale, Ookla, Andrew and Arnold, TB less then 20.

I did bit of research and looked at the speed on the router, it was saying connected at 100, even though network card in the laptop is supposed to be GB.

This is the only laptop with a RJ45 port.

I did try my work dongle but that was poor speed as well.

https://ibb.co/cLc0Tjb
https://ibb.co/N2nrNT8
https://ibb.co/tJHcSXD
https://ibb.co/HYG2jv4
https://ibb.co/Q8WsptR

My long cables which are around 15m run and 25M runs both show GB, but the 1 metres are showing 100MB, could it be cable restrictions?

What cable are you using between the ONT and the Vodafone router? Can you check that it has wires in all eight pins, plug the ONT directly into your laptop and confirm it links up at 1Gb, and then do a pinhole reset on the Vodafone router?

If the port is only running at 100M, this means that not all 8 pins are connected (100M ethernet only needs four of them: pins 1,2,3 and 6, whereas gigabit uses all eight)

This could be:
- bad cable
- broken pin in an RJ45 socket, either in your laptop or ONT
- faulty electronics, either in your laptop or ONT

It's pretty easy to test. Make an RJ45 connection from your laptop to the ONT, and then unplug the cable from the ONT and plug it into some other RJ45 port (e.g. one of the LAN ports on your router). If both times it goes to 100M then you know the problem is with your laptop or with your cable.

It could mean the NIC is Realtek. They are notorious for not connecting at gigabit. It might be worth interposing a gigabit switch between laptop and router.

on the first link it says for 500mbit products use another speed tester...Did you do that.

Also the cable issues are a concern.....

In reply to a post by Taras:

on the first link it says for 500mbit products use another speed tester...Did you do that.

Also the cable issues are a concern.....

Agreed so are AV and VPN but that's another story.

I'm gig symmetric and some devices that are higher spec than others perform worse due to Virtual NICs and things like that.

E.g. Dual Xeon E5-2650 V2, with 164GB RAM and quad 10Gbps links performs worse (On Windows Server 2016) than a MAC / Linux.

The same applies on I9-10850K, 64Gb RAM 1x5Gbps link that barely gets anywhere near the expected 940 (due to TCP / ethernet limitations) The moment I disable VNICs all is faster same if I boot in Ubuntu or on Ubuntu Stick, speeds are rock solid.

Edited by RR_The_IT_Guy (Sun 24-Dec-23 19:46:34)

Have to watch the cables. Some patch cables supplied with Zyzel modems are 4 wire 100mbit only. Caught me out once trying to patch PC to Asus router with 1gb ports.

In reply to a post by Taras:

on the first link it says for 500mbit products use another speed tester...Did you do that.

Also the cable issues are a concern.....

That link gives this info

"When testing 500Mb/1000Mb speeds via a computer based device the results are dependent on the capability of the device and the premises environment.
In addition to the standard guidance provided in the ‘Before You Start?’ section you need to ensure that the customers device meets the following minimum specification:

Processor should be above or equivalent to Intel® Core™ i5-4570S Processor (4 cores, 3.80 max Turbo frequency, 2.90GHz processor frequency, 6MB smart cache)
Ensure that at least 4 GB of RAM is free
1 GB NIC card is recommended
Ethernet cable should have the capability to transfer 1GB data
Operating System - Windows 8 and above
Minimum browsers supported - Google Chrome Version86, CX's Internet Explorer 11 as well as Microsoft Edge 2020 browsers version9 (2018 IE is not compatible)
Please ensure you are using the latest browser version for optimum results.
NB: To ensure accurate results please ensure you are testing via a wired connection with all other devices disabled, or switched off when running the test."

Did a Tracert and these are the results.

C:\>tracert www.bbc.co.uk

Tracing route to gtm-uk.www.bbc.co.uk.pri.bbc.co.uk [212.58.235.129]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms vodafone.broadband []
2 6 ms 6 ms 6 ms 100.68.0.1
3 7 ms 8 ms 7 ms 63.130.172.39
4 21 ms 12 ms 10 ms 195.66.224.88
5 8 ms 8 ms 8 ms 132.185.249.73
6 8 ms 8 ms 8 ms 212.58.235.129

Trace complete.

2nd time

C:\>tracert www.bbc.co.uk

Tracing route to gtm-uk.www.bbc.co.uk.pri.bbc.co.uk [212.58.236.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms vodafone.broadband []
2 6 ms 6 ms 6 ms 100.68.0.1
3 7 ms 7 ms 7 ms 63.130.172.39
4 6 ms 8 ms 7 ms 90.244.159.77
5 8 ms 7 ms 7 ms 132.185.249.88
6 7 ms 6 ms 7 ms 212.58.236.1

The most peculair thing is my upload is spot on, just download is lot lower, There is no congestion whatsoever as I am the only one ont he pole and street, the pole is right outside my house.

As for the Town, we have just had FTTP roll out started and I would be surprised if more than dozen people on it even if that as most of the CBT done have any connections and town has had VM for a very long time.

noticed the 2nd hop in the traceroute going via a CGNAT ip address

2 6 ms 6 ms 6 ms 100.68.0.1

has vodafone started using CGNAT for their fibre services? Maybe worth going to https://www.whatismyip.com and see what address that returns then compare with the external addres your router has.

The addresses match.

Oh well, it is what it is, still better than the 52MB I was on.

Lots of providers are using private addressing inside their network to conserve IPv4 usage.

if you have two pcs, try a lan gigabit test to rule out issues with your nic/pc/cable

I see from your screenshots you've got Windows 10. Have you looked at this https://www.youtube.com/watch?v=7u1miYJmJ_4&t=2s
https://www.makeuseof.com/windows-limit-reservable-b...

By default Windows 10 limits your bandwidth by 80%! There's a setting that needs to be changed every time on a new fresh Windows 10/11 installation.

There are 2 options. If you've got Pro version or higher go to Start-->Run-->gpedit.msc This opens the Group Policy Editor.
Computer Configuration > Administrative Templates > Network > QoS Packet Scheduler. Press Enabled and in the Bandwidth limit type in 0 and hit apply and restart your PC.

Now your internet speed will not be restricted to the old 80%!

If you have only Home edition. Then you can manually add this through the registry editor by going to Start-->Run-->regedit. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Psched
You may have to create a folder separately called Psched and create a DWORD 32-bit Value NonBestEffortLimit and enter 0

Reboot PC and see if your speeds have improved. Also don't forget to try and temporarily disable Windows Update and the Microsoft Store. https://www.wintips.org/how-to-turn-off-windows-10-u...

There's a setting to disable Automatic Windows update including adding http:\\neverupdatewindows10.com in the specify internet server. When Windows 10 scans it will not be stealing bandwidth in the process.
https://support.microsoft.com/en-us/windows/windows-...
Any Microsoft Store apps disable Background data as well so these don't steal your bandwidth in the background.

Stop most apps from running in the background

Select Start , then select Settings > Privacy > Background apps.

Under Background Apps, make sure Let apps run in the background is turned Off.

Also To turn off automatic app updates from the Microsoft Store, you need to follow these steps:

- Open the Microsoft Store application.

- Click on your Windows account avatar in the top right corner and select "Settings".

- Under "Application updates", toggle the "Off" option "Automatically update applications " to turn it off.

If after this there are still no improvements to your speeds then the problem is elsewhere and not Windows related.

Edited by BLaZiNgSPEED (Thu 28-Dec-23 18:17:44)

In reply to a post by BLaZiNgSPEED:

By default Windows 10 limits your bandwidth by 80%! There's a setting that needs to be changed every time on a new fresh Windows 10/11 installation.

There are 2 options. If you've got Pro version or higher go to Start-->Run-->gpedit.msc This opens the Group Policy Editor.
Computer Configuration > Administrative Templates > Network > QoS Packet Scheduler. Press Enabled and in the Bandwidth limit type in 0 and hit apply and restart your PC.

Now your internet speed will not be restricted to the old 80%!

If you have only Home edition. Then you can manually add this through the registry editor by going to Start-->Run-->regedit. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Psched
You may have to create a folder separately called Psched and create a DWORD 32-bit Value NonBestEffortLimit and enter 0

I had my doubts about that statement as I sync at 79999 on W10 so my max achievable download would be about 64MBps if the 80% cap is actually effective whereas my normal speed testing gives 70+ after all of the IPv6 overheads (and nearer 75 on IPv4). Putting NonBestEffortLimit into my search engine gave me lots of entries repeating the advice and one (https://www.howtogeek.com/730147/windows-10-myth-don...) which debunks the theory and explains why including quotes from as far back as 2006 from Microsoft.

Obviously How-To-Geek have a vested interest in marking down all of the other web-sites giving contrary advice. They make the point that the internet is an echo chamber and posts with dubious information can get taken up and repeated many times without any of those repeating the posting doing any research to back up their statements.

You pays your money and you takes your choice.

Edited by GonePostal (Thu 28-Dec-23 23:50:55)

In reply to a post by BLaZiNgSPEED:

By default Windows 10 limits your bandwidth by 80%!

Not actually true, or the corporate systems I design and build would be incredibly slow. I've built Windows and Linux based systems where using the 100 or 1000 Mbps of a corporate network is important, and all have been able to max out the capacity of the Network Card, visible from the managed switch.

Edited by jchamier (Thu 28-Dec-23 22:41:33)

Did you even read the links you shared?

“It's important to note that the 20% reserved bandwidth isn't permanently unavailable for non-priority tasks. When no high-priority tasks are ongoing, this 20% chunk of your bandwidth remains available for all apps on your PC.”

So windows uses your network when it needs it. That seems pretty logical.

Actually, indeed this 20% gets reserved only while Microsoft is downloading an update.

For example if you are downloading a large Windows update like a feature patch then 80% of the bandwidth is prioritised for Windows update and store. If you are then downloading something else then your download speed is reduced to 20%. Even browsing the web during this process will become significantly slower.

In the video Chris Titus shows how the network is zig-zagging up and down and not being consistent.
Unfortunately, in Windows 10 there's a lot of bandwidth hungry data going on. For example when you freshly install Windows 10 you'll get Candy Crush Saga automatically downloaded and installed from the Store and various other apps and games that most of us do not need. When you try to uninstall them then they automatically install once again in the background either few hours later or on the next reboot.

If you do a speed test while all of this is happening without you realising what's going on in the background you'll find that you are getting reduced speed test results simply due to this.

Unlike Windows 7 and 8.1 where you could easily disable Windows update from Control Panel, Windows 10 is much more notorious. You have to use group policy editor, regedit or Windows Update Blocker tool. It also loads with Microsoft Store and Telemetry. Everything needs to be tweaked to make sure nothing is being used up.

Almost every single day there is a Windows update happening whether a security update, malicious software removal update, Windows Defender Definition Update, Nvidia drivers, etc. There are also task schedules that happen in the background that scan for updates.

If everything is fine and bandwidth isn't used then your speed tests will be accurate. That's why for the benefit of the doubt it is important to keep an eye on all of this and make changes. Otherwise we'd be quick to blame ISP/router or computer hardware not knowing it is Windows responsible for the slow down.

The OP hasn't yet mentioned if he is experiencing this only with his laptop or whether his other devices are showing the same results. If speeds are slow on his mobile other computers, TV, etc then we can rule out Windows settings.

It doesn't hurt to make these changes, you can always revert them back to how they were. If you want to update Windows/Store apps or install drivers you can then turn Windows update back on.

The advert games don’t reinstall on 10 Pro or the two Home machines I’ve used.

The bandwidth reservation does NOT work in the way you describe.

Sorry but that video is garbage. The "proof" of the issue is dips in throughput on an SMB transfer to a HDD peaking at 90% utilisation with no mention of the system that the files are being shared from. Then he makes some settings changes and finishes by saying (paraphrased) "I'm not going to reboot to prove that what I just told you is accurate, trust me". The barest minimum evidence provided to say that the Windows setting (that he does not understand) is negatively impacting transfer speeds would be 10 runs in each direction on iperf, TCP and UDP, before and after changing the setting.

Windows out of the box on a PC will have no issues maxing out a speedtest if your wired network is up to the job. A 500Mbps service speed testing at a maximum of 320Mbps is not due to a Windows feature that needs tweaking.

That's because he already made those setting changes so he doesn't need to reboot as it will not make any difference to what he is demonstrating. Alternatively you could do a gpupdate /force from command prompt and it will make the changes.

From the article that I've read...

Contrary to how many on the internet claim that reducing this limit to 0% improves internet speed, your PC can always use 100% of the bandwidth, unless a high-priority task needs some of that bandwidth. If a high-priority task does need bandwidth, it's in your best interest to allow those tasks to use the bandwidth and ensure your computer's security and overall health.

This means that as long as there are no high-priority tasks from Microsoft using bandwidth, then the full download speed will be used for the rest of your tasks.

But if there is something being used then that will hinder download speeds. It's common sense. I know most people don't perform speed tests while downloading because naturally that will drop the speed test scores. If you are uploading a large file or someone else is uploading a large file on the same network from another device and you were to do a speed test then you will get lower upload speed until that uploading is completed!

But there are occasions when things happen in the background without one realising.
The case with the Store apps is a typical one where Microsoft installs apps without you realising. Then when you click on the Start menu you see like magic, Candy Crush, Spotify, Netflix, etc got installed and are appearing in your Start Menu tiles. You won't know this until you check.

Now, unless Microsoft have changed something in the later versions of Windows 10/11 we still have to follow this guide. Unless you've got bare bone Windows 10/11 LTSC/LTSB that doesn't have Store app. https://www.tenforums.com/tutorials/6664-turn-off-au...
Microsoft will also automatically update your existing store apps in the background by default. This setting also needs disabling by setting the App updates to Off and the Live Tiles to Off as well.

In general Chris Titus videos are legit. I have managed to optimize my PC by following his Windows 10 Lite de-bloater script on various tweaks like Disabling Tracking Services and Data Collection, store apps, unimportant services, etc and dropped RAM usage and made my PC boot faster and increase game fps.
If you google Windows 10 Lite script the first result comes with ChrisTitusTech / win10script.

The OP who claims to be on the 500Mbps package claims to have only got 320Mbps in one of his google speed tests. While the rest of his tests are showing 94Mbps max with one of his speed test as low as 19.3Mbps! Clearly something is wrong somewhere. Something is wrong either with Windows, hardware, router, ONT or the cables themselves. His upload speeds aren't impacted so it is natural to think that Windows is more likely to use download for the updates.

He hasn't shown whether he is experiencing this with his other devices or tried any of the tweaks yet to confirm if there are any improvements or not.

Edited by BLaZiNgSPEED (Sat 30-Dec-23 00:17:55)

In reply to a post by BLaZiNgSPEED:

Alternatively you could do a gpupdate /force from command prompt and it will make the changes.

If you're not connected to an on-premises AD domain controller that command does nothing. You can "refresh policy" in the UI if you click in the right place.

However unless you are still on dialup or 1 Mbps ADSL, the impact of these changes will not be measurable, even if your machine is downloading a large windows update.

I think there are far to many people currently on the internet pretending to be experts and giving bad advice on a range of topics, unless you have worked in an industry and have years of knowledge and know what your talking about its best to stick to giving advice on what you do as a day job.

In reply to a post by jchamier:

However unless you are still on dialup or 1 Mbps ADSL, the impact of these changes will not be measurable, even if your machine is downloading a large windows update.

And thats the whole point of the 20% policy, to download in the background....

Actually, it is true this is no longer impacting badly on browsing performance from FTTC onwards.
However, before February 2020 I was on ADSL 12Mbps download and 1Mbps upload EO Line. The experience was dreadful and those were my speed tests. When I was playing FIFA or any other video game online and anyone else in the house uploading even a 2MB document attachment file on hotmail, I got instantly disconnected and received loss in online stats! This issue was resolved instantly when I got upgraded to FTTC in October 2019 and I then upgraded to FTTC in February 2020.

The same went with downloading. When I was downloading a game on Steam all other computers were affected and couldn't browse with a white screen. Loading was slow like dialup. The whole bandwidth was being sucked so you could be connected to the internet but it is as if you had no internet. Router stats will show connected.

Nevertheless, none of these changes would've helped me anyway as ADSL is really a bad service. You don't have to be on 1Mbps or dial-up to experience the negative impact.

Instead what I had to do is leave my computer to download at night time while we all went sleep. I remember buying just CD Key online for Call of Duty 4 Modern Warfare PC in 2007 and I had to download the game from torrent as we didn't have digital download services back then. But it was cheaper than buying the Retail DVD. I bought the key for only £12 whereas the Retail PC DVD was £30-40.

FTTC and FTTP solves all of these problems. However, the speed tests must always be done without any download/upload activities happening in the background or else they won't be accurate! If someone is watching e.g. YouTube videos in 4K or even 1080P in another PC and you do a speed test you won't get full speed test result. It will drop considerably and will bring results like those in the OP except we don't know if the OP is suffering from a technical problem or whether he is unaware of bandwidth being used up in the background.

A 4K YouTube video bursts to about 40Mbps every 2-3 seconds, it's not going to be responsible for a speed test result being *massively* below the advertised service tier.

Really the only activity that could be happening elsewhere on a home network which would cause enough sustained traffic to drop your speedtest results to that level would be offsite backup activity, torrenting, large Steam/Xbox etc. downloads or something like internet recovery of your Windows or Mac OS. A Cumulative Update for Windows is a 650MB download, that's 10 seconds of maxing out my relatively modest 500Mbps FTTP before the network usage goes back to idle.

The OP has not come back to this thread since saying they were going to put up with it because it was still an improvement, after hinting that their link between the ONT and Vodafone router was only 100Mb - this is where troubleshooting should start if they are still interested.

BLaZiNgSPEED

QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS


this is what is missing your life and network

Well, I just did a speed test while loading a 12K video in 4K and this has had a knock on effect on the speed that that I've just performed. https://i.imgur.com/X6xmCuX.jpg
https://www.speedtest.net/result/15691657143
Download Mbps 45.20 Upload Mbps 17.46
This is a significant drop when normally I'd get 72Mbps on speedtest using the same server. My connection is currently Data rate:19.021 Mbps / 78.721 Mbps with BT.

That is how bad a speed test result can be if you're loading a large video. While I was doing the test it dropped to 37Mbps and climbed to 45Mbps and I'm using Ethernet cable.

If a 4K YouTube video is taking 40Mbps every 2-3 seconds, then what would you say if another person is also watching a 4K video at the same time? That will be 80Mbps to be cut from the 500Mbps. Almost 100Mbps is knocked off.

Now if the videos are short then yes, they'll complete the loading and the speed test will normalise back to max. But if the 4K video is over 1 hour long, which many of them are nowadays, then the speed test will be affected as the buffering hasn't yet completed.

Soon I'll be joining Community Fibre FTTP and I'll be very interested to see what I'll get! I'll be looking to take the 500Mbps or 1Gbps package. But I'm waiting for a good deal.

I'm sure on FTTP the speedtest won't look that bad. But on FTTC it is cutting the speed test by half. I remember on ADSL 4K videos were impossible to watch as they remained frozen.

If you load Task Manager >Performance>Ethernet S: 0 R: 0 Kbps both need to remain at 0 Send and Receive before performing a speedtest to get the best result.

In reply to a post by BLaZiNgSPEED:

If you load Task Manager >Performance>Ethernet S: 0 R: 0 Kbps both need to remain at 0 Send and Receive before performing a speedtest to get the best result.

Really? how does this help as your PC Task Manager only shows activity on the device its running on not any other devices on the Lan.

BLaZiNgSPEED did you get to the bottom of the recent event ID 131 Metadata staging failed errors you have been seeing in the event log?

I checked all the cables and they are GB capable, there was one that wasn't and removed it.

Run multiple tests hardwired and its a see saw with the tests.

TB is still sub 21MB, BT and OOKLA vary from 440MB to 20MB, literally sometimes minutes apart.

Browsing is slow at times and pages take way longer than my old 50MB FTTC.

Openreach have been out after VF said there was fault, OR engineer did tests and said there wasn't.

I've got few days left of the 14 days cooling off and if its [censored] once used for work, will go back to FTCC. I did ask them to replace the router as that's the only thing still unchanged but they won't agree to it.

Edited by Ahmedg (Sat 30-Dec-23 16:37:42)

connect via the ont direct and once done, do two sets of test

one with antivirus enabled - to tb, bt and ookla

and then the same set with antivirus disabled

and come back with the results

In reply to a post by Taras:

and then the same set with antivirus disabled

Usual suspect is often Kaspersky. Disabling may or may not work depending on version.
Some of these security products aren't designed for the high speeds of FTTP, some took years to catch up to FTTC speeds :-/

In reply to a post by PCJM40:

In reply to a post by BLaZiNgSPEED:

If you load Task Manager >Performance>Ethernet S: 0 R: 0 Kbps both need to remain at 0 Send and Receive before performing a speedtest to get the best result.

Really? how does this help as your PC Task Manager only shows activity on the device its running on not any other devices on the Lan.

At least you can rule out that nothing is happening on this particular device that you're operating from. With the remaining devices switched off. Or at least you can check the network activity on all devices simultaneously before then making a speed test.

It could also be a faulty router. OP should check the router connection sync speed and the system/connection uptime. If the router is resetting then the router is faulty.
In the My Devices router stats can also give indication, which devices have used the most data and that could give clues whether excess bandwidth is being used.

In reply to a post by PCJM40:

BLaZiNgSPEED did you get to the bottom of the recent event ID 131 Metadata staging failed errors you have been seeing in the event log?

No, I didn't solve this issue yet. It is clear that it is the servers from Microsoft that are down because accessing the meta link comes with a 502 Bad Gateway Microsoft-Azure-Application-Gateway/v2. It is a global issue. I even enabled Windows update from group policy editor just for the benefit of the doubt and then turned them off again since that has nothing to do with it. Windows update is working fine but not the device meta.

For now I have decided to solve the problem temporarily by setting to "No" for Device installation settings and that stops the Metadata staging errors at startup as well as in Devices and Printers section of Control Panel. I think MS will fix this in the new years, the people responsible are on a holiday. This started somewhere in the first week of December and many other people are complaining of this in the tenforums.

depends on the configuration of kasperksy. With the default settings it can impact on speed.

Those Event Id errors are normally associated with an additional Event Id 201 warning with a description of "A connection to the Windows Metadata and Internet Services (WMIS) could not be established."

Edited by PCJM40 (Sun 31-Dec-23 15:30:06)

In reply to a post by Taras:

depends on the configuration of kasperksy. With the default settings it can impact on speed.

Any third party software that adds into the network stack and isn't written by Microsoft (or Apple for macOS) is going to potentially cause problems.

Well if you are getting some occasional speed tests over 100Mbps then it doesn't sound like your kit.

Although in some of your pictures your laptop has quite a low battery - I would suggest to ensure the best performance on the tests you use your charger so your laptop isn't in battery saver mode and you could put the performance up to "Best".

It sounds to me like it could be Vodafone's internal routing being the issue given some of the poor single thread tests too - what times of the day are you doing th tests - during peak? 4pm - midnight?

I had this issue once on Vodafone (albeit FTTC) and won't go near them again. The under;ying FTTP technology is very very unlikely to be the issue.