Actually, it is true this is no longer impacting badly on browsing performance from FTTC onwards.
However, before February 2020 I was on ADSL 12Mbps download and 1Mbps upload EO Line. The experience was dreadful and those were my speed tests. When I was playing FIFA or any other video game online and anyone else in the house uploading even a 2MB document attachment file on hotmail, I got instantly disconnected and received loss in online stats! This issue was resolved instantly when I got upgraded to FTTC in October 2019 and I then upgraded to FTTC in February 2020.

The same went with downloading. When I was downloading a game on Steam all other computers were affected and couldn't browse with a white screen. Loading was slow like dialup. The whole bandwidth was being sucked so you could be connected to the internet but it is as if you had no internet. Router stats will show connected.

Nevertheless, none of these changes would've helped me anyway as ADSL is really a bad service. You don't have to be on 1Mbps or dial-up to experience the negative impact.

Instead what I had to do is leave my computer to download at night time while we all went sleep. I remember buying just CD Key online for Call of Duty 4 Modern Warfare PC in 2007 and I had to download the game from torrent as we didn't have digital download services back then. But it was cheaper than buying the Retail DVD. I bought the key for only £12 whereas the Retail PC DVD was £30-40.

FTTC and FTTP solves all of these problems. However, the speed tests must always be done without any download/upload activities happening in the background or else they won't be accurate! If someone is watching e.g. YouTube videos in 4K or even 1080P in another PC and you do a speed test you won't get full speed test result. It will drop considerably and will bring results like those in the OP except we don't know if the OP is suffering from a technical problem or whether he is unaware of bandwidth being used up in the background.

A 4K YouTube video bursts to about 40Mbps every 2-3 seconds, it's not going to be responsible for a speed test result being *massively* below the advertised service tier.

Really the only activity that could be happening elsewhere on a home network which would cause enough sustained traffic to drop your speedtest results to that level would be offsite backup activity, torrenting, large Steam/Xbox etc. downloads or something like internet recovery of your Windows or Mac OS. A Cumulative Update for Windows is a 650MB download, that's 10 seconds of maxing out my relatively modest 500Mbps FTTP before the network usage goes back to idle.

The OP has not come back to this thread since saying they were going to put up with it because it was still an improvement, after hinting that their link between the ONT and Vodafone router was only 100Mb - this is where troubleshooting should start if they are still interested.

BLaZiNgSPEED

QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS QoS


this is what is missing your life and network

Well, I just did a speed test while loading a 12K video in 4K and this has had a knock on effect on the speed that that I've just performed. https://i.imgur.com/X6xmCuX.jpg
https://www.speedtest.net/result/15691657143
Download Mbps 45.20 Upload Mbps 17.46
This is a significant drop when normally I'd get 72Mbps on speedtest using the same server. My connection is currently Data rate:19.021 Mbps / 78.721 Mbps with BT.

That is how bad a speed test result can be if you're loading a large video. While I was doing the test it dropped to 37Mbps and climbed to 45Mbps and I'm using Ethernet cable.

If a 4K YouTube video is taking 40Mbps every 2-3 seconds, then what would you say if another person is also watching a 4K video at the same time? That will be 80Mbps to be cut from the 500Mbps. Almost 100Mbps is knocked off.

Now if the videos are short then yes, they'll complete the loading and the speed test will normalise back to max. But if the 4K video is over 1 hour long, which many of them are nowadays, then the speed test will be affected as the buffering hasn't yet completed.

Soon I'll be joining Community Fibre FTTP and I'll be very interested to see what I'll get! I'll be looking to take the 500Mbps or 1Gbps package. But I'm waiting for a good deal.

I'm sure on FTTP the speedtest won't look that bad. But on FTTC it is cutting the speed test by half. I remember on ADSL 4K videos were impossible to watch as they remained frozen.

If you load Task Manager >Performance>Ethernet S: 0 R: 0 Kbps both need to remain at 0 Send and Receive before performing a speedtest to get the best result.

In reply to a post by BLaZiNgSPEED:

If you load Task Manager >Performance>Ethernet S: 0 R: 0 Kbps both need to remain at 0 Send and Receive before performing a speedtest to get the best result.

Really? how does this help as your PC Task Manager only shows activity on the device its running on not any other devices on the Lan.

BLaZiNgSPEED did you get to the bottom of the recent event ID 131 Metadata staging failed errors you have been seeing in the event log?

I checked all the cables and they are GB capable, there was one that wasn't and removed it.

Run multiple tests hardwired and its a see saw with the tests.

TB is still sub 21MB, BT and OOKLA vary from 440MB to 20MB, literally sometimes minutes apart.

Browsing is slow at times and pages take way longer than my old 50MB FTTC.

Openreach have been out after VF said there was fault, OR engineer did tests and said there wasn't.

I've got few days left of the 14 days cooling off and if its [censored] once used for work, will go back to FTCC. I did ask them to replace the router as that's the only thing still unchanged but they won't agree to it.

Edited by Ahmedg (Sat 30-Dec-23 16:37:42)

connect via the ont direct and once done, do two sets of test

one with antivirus enabled - to tb, bt and ookla

and then the same set with antivirus disabled

and come back with the results

In reply to a post by Taras:

and then the same set with antivirus disabled

Usual suspect is often Kaspersky. Disabling may or may not work depending on version.
Some of these security products aren't designed for the high speeds of FTTP, some took years to catch up to FTTC speeds :-/

In reply to a post by PCJM40:

In reply to a post by BLaZiNgSPEED:

If you load Task Manager >Performance>Ethernet S: 0 R: 0 Kbps both need to remain at 0 Send and Receive before performing a speedtest to get the best result.

Really? how does this help as your PC Task Manager only shows activity on the device its running on not any other devices on the Lan.

At least you can rule out that nothing is happening on this particular device that you're operating from. With the remaining devices switched off. Or at least you can check the network activity on all devices simultaneously before then making a speed test.

It could also be a faulty router. OP should check the router connection sync speed and the system/connection uptime. If the router is resetting then the router is faulty.
In the My Devices router stats can also give indication, which devices have used the most data and that could give clues whether excess bandwidth is being used.

In reply to a post by PCJM40:

BLaZiNgSPEED did you get to the bottom of the recent event ID 131 Metadata staging failed errors you have been seeing in the event log?

No, I didn't solve this issue yet. It is clear that it is the servers from Microsoft that are down because accessing the meta link comes with a 502 Bad Gateway Microsoft-Azure-Application-Gateway/v2. It is a global issue. I even enabled Windows update from group policy editor just for the benefit of the doubt and then turned them off again since that has nothing to do with it. Windows update is working fine but not the device meta.

For now I have decided to solve the problem temporarily by setting to "No" for Device installation settings and that stops the Metadata staging errors at startup as well as in Devices and Printers section of Control Panel. I think MS will fix this in the new years, the people responsible are on a holiday. This started somewhere in the first week of December and many other people are complaining of this in the tenforums.