In reply to a post by Anonymous:

what is infinity like for watching tvcatchup and streaming other sites

Seeing as he hasn't even got the phone line available to order Infinity on, he probably doesn't know.

If it's a general question to everyone, you would be better registering and starting a thread to ask it.

All the compaining aside;

Is it possible to do this?

IE order infinity to be fitted on a line that doesn't exist.

Being a Sky LLU user (for both internet and telephone line rental), I want to move to infinity when it becomes available (estimated 31st March).

Will I need to move my telephone line first, then order infinity? 2 weeks downtime for internet will be a pain.

Have a look at the Sky T&C's . I may be wrong but I think that if Sky have control of the line (you pay your line rentail to them) then they will not allow other ISP's on it so you would need to return your line to BT.

Edited by deleted (Tue 08-Feb-11 10:37:29)

But should be able to retain the Sky LLU, then migrate to Infinity once the line is with BT. So relatively seamless.

Oh I intend to move back to BT for line rental but had assumed sky LLU broadband wouldn't be available on a BT line, which I am probably wrong about.

In reply to a post by danielowenuk:

Oh I intend to move back to BT for line rental but had assumed sky LLU broadband wouldn't be available on a BT line, which I am probably wrong about.

You can have Sky LLU and Sky Talk on a BT line, but Sky Line Rental takes the line off BT.

Be careful what you do though in your case. It would be a disaster if reverting the phone to BT, (Return to Donor), meant starting a new 12-month LLU broadband. It may not, but Sky Talk might.

Spoke to BT they said just call them up on the 16th and they will sort it all out. Said there shouldn't be much more than 10 minutes downtime and the switch wouldn't happen until the engineer arrived, we will see.

My concern at the moment given the Sky LLU line rental is moving back to BT on Friday is that I also lose the Sky broadband service until the Infinity service is activated. That could be a couple of weeks based on current order to install dates.
I have the MAC code from SKY but that was generated on 26th Jan and is only valid for 30 days, so unless BT can do the install before 24th Feb I can foresee a situation where the migration fails as the MAC code is no longer valid at the point of transfer.

I guess I'll find out on Friday.

EDIT: Just spoken to Sky who believe there should be a short outage as part of the phone line migration but the Sky LLU broadband service should be restored on the BT line immediately.

Dave

Edited by deleted (Tue 08-Feb-11 20:16:20)

Skyplayer runs flawlessly on my new Infinity connection (installed this morning). Watching ROI vs Wales in the Carling Nations Cup on my laptop at the moment and watching Being Human via BBC i-player, whilst my daughters are using Youtube and god knows what and everything's running as smooth as silk.

In reply to a post by reme8488:

Skyplayer runs flawlessly on my new Infinity connection (installed this morning).
...
Sky LLU @ 6.5mbit/1mbit
BT Infinity @ 38.7mbit/10mbit

Tom,

It appears you migrated from Sky LLU broadband, was your line rental with Sky at the point of commencing the order for Infinity?

I would appreciate if you could outline how your order process went.

Regards

Dave