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Standard User deleted
(deleted) Mon 16-May-11 19:52:20
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
Hi,

It will depend on the exact cause of the problem and whether they've found/fixed it. Openreach will sometimes do a reset on the line profile as part of a fault fix which would cause a resync, but not always. I'd therefore suggest rebooting the BT modem and your router if it's still if it's still not back to normal and see if it changes anything.
Standard User ConorMK
(knowledge is power) Mon 16-May-11 21:47:30
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Re: massive packet loss on Plusnet FTTC


[re: deleted] [link to this post]
 
Thanks Dave, i have done that a couple of times already and am getting very poor download speeds.

http://www.mybroadbandspeed.co.uk/results/95551702.png

and my BQM is this.

The min latency has increased from about 10 to 30.

Is it worth rebooting again?

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Standard User deleted
(deleted) Mon 16-May-11 23:55:19
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
Haha lucky sobs!

People in Mk with good speeds/fttc?
What dimension is this?

Over here in stantonbury still stuck on 1mb,
good old mk, </3 bt


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Standard User ConorMK
(knowledge is power) Tue 17-May-11 08:43:43
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
Well i did a reboot anyway and it took me ages to get back online. The dsl light came on or a few seconds then went out again and did not come back on. A few reboots later it connected and has stayed like that till now. The connection speed is still not what it should be so whatever OR did yesterday hasnt made a difference.

My upload speed is really bad still being at about 600.

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Standard User ConorMK
(knowledge is power) Tue 17-May-11 14:48:33
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
Engineer booked from 8 - 1 tomorrow to come to the house. Might get to the bottom of this I hope!

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Standard User deleted
(deleted) Tue 17-May-11 20:31:01
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
Fingers crossed for the engineer tomorrow, let us know how you get on.
Standard User ConorMK
(knowledge is power) Wed 18-May-11 08:43:07
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
BQM

Definitely not right. Engineer due sometime this morning.

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Standard User ConorMK
(knowledge is power) Wed 18-May-11 10:38:53
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
Missed appointment as brother was still in bed and wife was out!!

Wife came back and engineer was at the end of the street but refused to come back as he no longer had the job on his system.

Now going to be Friday or next week.

Pathetic. I know its not the fault of the engineer that no one answered the door but he could at least have come back. Said he didnt have a choice.

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Standard User RobertoS
(sensei) Wed 18-May-11 12:02:26
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
In reply to a post by ConorMK:
Pathetic.
Brother - yes.
I know its not the fault of the engineer that no one answered the door but he could at least have come back. Said he didnt have a choice.
He will have immediately logged it as nobody in, as he has to do that to move on to the next job. So as he said, it was no longer on his job-list so he had no choice.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User Cruncher
(learned) Wed 18-May-11 12:05:20
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Re: massive packet loss on Plusnet FTTC


[re: ConorMK] [link to this post]
 
You cant blame the engineer for that tbh....

Mine was due yesterday between 8 and 1, guess what, i was awake and ready at 8am. wink
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