It means you don't have Java installed.

Java is required for packet loss testing.

What's java got to do with pings?

IIRC, the Home Hub doesn't respond to pings, and cannot be made to.

In reply to a post by Zadeks:

Java is required for packet loss testing.

I have java installed as our systems we work with are java based, but not the latest version of java as it never updates. I always get the same message and have never been able to resolve this issue so if anyone here knows a workaround on this please do let me know. Thanks.

The message says "bin\awt.dll: Old File not found. However, a file of the same name was found. No update done since file contents do not match."

Then a second message pops up saying. "error 1772: There is a problem with with windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

Edited by deleted (Fri 30-Dec-11 15:03:20)

We are discussing pingtest.net

In reply to a post by trogoy:

In reply to a post by Zadeks:

Java is required for packet loss testing.

I have java installed as our systems we work with are java based, but not the latest version of java as it never updates. I always get the same message and have never been able to resolve this issue so if anyone here knows a workaround on this please do let me know. Thanks.

I think you have to have a device in the DMZ that responds to pings, that's certainly my experience with the Home Hub 3, but I'm not sure what your router is.

In reply to a post by BatBoy:

In reply to a post by trogoy:

In reply to a post by Zadeks:

Java is required for packet loss testing.

I have java installed as our systems we work with are java based, but not the latest version of java as it never updates. I always get the same message and have never been able to resolve this issue so if anyone here knows a workaround on this please do let me know. Thanks.

I think you have to have a device in the DMZ that responds to pings, that's certainly my experience with the Home Hub 3, but I'm not sure what your router is.

I got the bt infinity business broadband router.

Apparently an engineers not coming now and they will be increasing my ip profile in the next 24 hours.

The latest update in my saga:

Engineer isn't coming tomorrow now. They don't need to visit me and will be increasing my ip profile within the next 24 hours. Will give you an update in 24 hours time.

In reply to a post by trogoy:

The latest update in my saga:

Engineer isn't coming tomorrow now. They don't need to visit me and will be increasing my ip profile within the next 24 hours. Will give you an update in 24 hours time.

Good luck

I strongly suggest you get java updated, your not secure otherwise. I was hacked via out -of-date java not to long ago and they got my ftp passwords. First I knew about it was my sites had got malware installed on them.

Have you tried the offline installer? http://www.java.com/en/download/manual.jsp

Failing that completely remove java and try the offline installer again.