My phone number brings nothing up about FTTC not even on my exchange. Why is this when it's been taking orders for 18 months?
Using your phone number, I would expect it to give results particular to your line alone - and not to anything about the exchange as a whole.
To make a statement about your line alone, it must be able to combine:
- information about the exchange as a whole
- information about your cabinet
- information about your distance from the cabinet
But it still only provides a combined output. If your entry says nothing, it could be any one of the three that are the sticking point - or, of course, an error in the database at BT rather than a physical installation problem.