Phase 9 Exchanges are not likely to start going live until Q2 2013 at best and may well slip fromthat as they are so far behind with the earler phases

The phase numbering became largely irrelevent to timing: As BT added exchange (in later phases) the timing for them slotted inbetween existing plans. This has certainly been the case since around phase 5, and I imagine it continues even now....

I was on a 9a and this has just gone live. You jut have to wait for the new green cabinets arriving and then you will get the service 4-7 weeks later.

I was on 8a. Cabinet installed in February. Exchange live in June. Still waiting for my cabinet to accept orders....

Have you emailed [email protected]?

Yes, I have. That was a month ago and they replied that there were duct blockages preventing the fibre from being deployed. They expected it would be live at the end of September/beginning of October but I'm not holding my breath...