Well its sorted, Ive opted for Plusnet. I rang O2, my current provider, who have now sold the broadband and phone package to SKY, they told me I could get Sky fibre but when they did a check on their system, it came back as un confirmed. I asked for my mac code which they duly provided via email. They started to give me the "well if you stay with us" blag. "Can you provide me with Fibre Optic Broadband?" I asked. "Not at the minute". came the reply. If sky had been able to provide the fibre optic, I would have gone with sky. Plusnet won the day. Thanks for your replys guys, its been very much appreciated. Thank You>

When is your install date?

Out of interest when was the cabinet live?

Sky usually come along a week or two after the others. So say it goes live today, BT and PlusNet will install from today. TalkTalk & Sky usually take around 2 weeks longer.

So say it was made live today, you'd usually get Sky and TT in a couple of weeks.

My BT connections gone off for a few hours. It's weird as it stays connected but websites just don't load. It's synced with an IP and everything... Then it just begins to work again. The modem shows no drop in connection and at BTs end it looks like it worked fine. It's done this a few times (never got to the bottom of it) and I have 7+ internet devices so it's 100% the connection. New modem and router didn't solve it.

This was what my fault was at dusk hours, initially my fault did generate errors on the modem so seemed a sync issue. This of course got me also interleaved. But later on I started just losing connectivity with the sync and ppp staying connected just as you described, after a engineer visit the fault mysteriously went away.

I am responding because these sort of posts make people like me who are on BT dumb, after all why pay more for a worser service?

BT from the outside appear to have more capacity per end user (less visible signs of congestion), less weird issues like the long ppp timeouts and laggy IP shadow profiles and of course have BT sport.

Plusnet is better for sure on the uk support and static ip's but I wouldnt call it an all round improvement in every area.

What I am waiting for now is sky to get their static ip service up and running. I was sort of going to go to aaisp (but since connection is decent I Dont want to rock the boat so held off) for a static ip, native ipv6 and good support. But sky been a way to get off the BTw network is probably more tempting. I know if I join sky my latency to london will be halved.

Edited by Chrysalis (Mon 02-Sep-13 08:36:52)

It was wrong of me to suggest that all of BT's BB customers fit into the "don't know better" category. There are a number of benefits that BT provide that PlusNet do not. One that you did not mention was the BP Wifi. I was trying to suggest that BT benefit from having both brands because they tend to server different sectors of the market.

I see you have decided to go with PN now, but like you I have had problems in the past with Sky BB, back before fibre, BUT one of the things no one mentioned was that with Sky you HAVE to take their phone line service as well, which can cause problems if you want change again.

I have always maintained my phone line with BT, there are other ways to get cheaper calls, and the difference in the line rental costs is minimal.I wouldn't advise anyone to use Sky because of that.

yes they getting to a section of the market they couldnt touch before.

In reply to a post by ukhardy07:

Sky usually come along a week or two after the others. So say it goes live today, BT and PlusNet will install from today. TalkTalk & Sky usually take around 2 weeks longer.

It usually depends how soon after the exchange went AO that the cabinet went live. The one I was originally connected to went live about 4 weeks after the exchange and I could order Sky fibre the day after BT Infinity was available.

Just had a call from SKY informing me that SKY Fibre is now available in my road. Ive already opted for plusnet but SKY are cheaper. Is SKY Fibre any good? OR should I stick with Plusnet? Im inclined to stick with the plusnet because of the bad experience I had with sky a few years back but I value any advice, experiences you guys may want to share. Once again, thanks in advance