What speeds? You still have the estimates in your sig

Telephone Number 01352****** on Exchange PONTYBODKIN is served by Cabinet 2

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Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


Availability Date
High Low High Low
FTTC Range A (Clean) 47.8 35 10.5 7 -- Available
FTTC Range B (Impacted) 40.1 22.4 10.5 5.8 -- Available

Forgot to update that.

Its correct-ish anyway

In reply to a post by Seansmit17:

Anyone on Cab 2 been connected yet?

Yes this afternoon. I originally ordered via the website but when I came to give the the MAC code (TT to BT) the lady said that there were earlier appointments than the 7th August one the website gave me initially.

The engineer came last Thursday at about 7pm and found he had an issue getting it to sync, something about the fibre port and he tried another one but it still did not work so marked it faulty and left me on ADSL.

They were supposed to send someone out on Friday and give me an update today, about 4pm though it all went off including the phone line and the HH5 reconnected through BT and the details below, they have not rung back yet with an update.

Currently getting these values according to the meagre information the HH gives you (unless it is buried in the troubleshooting event log):

Line state: Connected
Connection time: 0 days, 01:07:48
Downstream: 34.83 Mbps
Upstream: 5.414 Mbps

As the road goes I am about 640m from Cab 2 and the wholesale checker gives the following:

FTTC Range A (Clean) 38.2 30 7.7 6.1 -- Available
FTTC Range B (Impacted) 31.6 16.5 7.7 4.4 -- Available

So some progress can be made on the current figures and the line previous has been quite clean with virtually no reconnections so we'll see.

Did the engineer fit a new VDSL2 filter plate to the master socket?

Yes, he changed it over on Thursday from the NTE5 and left it there after the connection problems.

Shouldn't be any wiring problems then.

Ah, found some more stats on the Helpdesk page, which will look into, may also help Geoff when his is done on Wednesday:

3. Firmware version: Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 18/07/14
4. Board version: BT Hub 5A
5. VDSL uptime: 0 days, 02:35:20
6. Data rate: 5664 / 35232
7. Maximum data rate: 5752 / 35428
8. Noise margin: 6.2 / 6.1
9. Line attenuation: 0.0 / 26.8
10. Signal attenuation: 0.0 / 23.7

Finally got my fibre yay. Luckily had no problems with the install. I hope yours get sorted soon for you entdevil

In reply to a post by Geoff75:

Finally got my fibre yay. Luckily had no problems with the install. I hope yours get sorted soon for you entdevil

what your stats are like?