Did you open that link I gave you?

In reply to a post by AndyHCZ:

Did you open that link I gave you?

Erm, yeah, but tried it again and waited for the page to load, seems somebody is watching SD Movie on Netflix lagging out our connection so pages take forever to load, but yeah I see it now.

I do recall filling that form out a while back, not to sure I got anything positive back, might of been "Sorry, but we cannot provide Superfast broadband to that area or address" kind of reply.

But its worth trying again, nothing to loose.

Once again thanks
Paul

Just like to update everyone that I got a reply from BT Openreach tonight and it seems promising, just hope its not done by Mail Merge and sent out to everyone that filled in the form.

Dear Mr Kirby

Thanks for your enquiry.

You are connected to Ilford Central cabinet 24.

We are building new network to many more customers all the time. It has only been a few years since we started delivering our new fibre services and we can already reach 21 million households. We believe this is the fastest rollout of this type anywhere in the world.

Rest assured we are doing everything we can to deliver service as soon as we can.

We appreciate that this is frustrating, however, we will be bringing fibre into your area so please keep an eye on our website from the end of February for an update. It�s where we publish the very latest fibre coverage information and we update it weekly. This is the date we estimate you may be able to place an order for service.

I hope this can help you understand that we have a real commitment to delivering superfast broadband to the people and businesses of Britain.

I am sorry that we have not yet provided you with this service.

Thanks and regards

Annmarie Cork

Fibre Enquiries, Openreach

So to me this seems like good news right?
At least we now know that we will be getting fibre, doesn't really say when apart from the end of February where I need to keep checking on their site for updates.
Noticed they didn't say where on their site, so I guess I may have to search the hell out of their site .

So thanks to everyone that has helped, most appreciated.

Paul

She's given me more misinformation that correct information

In reply to a post by AndyHCZ:

She's given me more misinformation that correct information

You have lost me now
I know their grammar wasn't great, neither is mine, but what misinformation are you referring to?

we will be bringing fibre into your area so please keep an eye on our website from the end of February for an update.

This could be when they decide on continuing the work and we should then start see some progress, well I hope, I have already seen and gone on roadworks the council dig up the pavement from Ilford down to one of our side roads.

It�s where we publish the very latest fibre coverage information and we update it weekly.

Or this, I gather they have this on their site, I have not seen it, but its been a while since I have done a long look on their site.

This is the date we estimate you may be able to place an order for service.

Now I am a bit unsure about this, especially end of February, maybe end of Feb they announce a rough date, who knows.

Are you referring to those?

But like I said I am hoping it not a Mail Merge with a list of people that showed interest etc, just to shut them up LOL.

Paul

The same person sends me info also (but a little more detailed). The last two bits of info she sent me didn't seem to match up with their deployment records.

In reply to a post by AndyHCZ:

The same person sends me info also (but a little more detailed). The last two bits of info she sent me didn't seem to match up with their deployment records.

When you say deployment records, is that where she meant for me to check if so where is that.

With the extra detail you mention, maybe you explained more in field 9 "Please provide us with details of your enquiry" I was very basic and to the point and didn't want to get technical just in case I confused the person reading it, and maybe they thought he's not technical so I will say the very basic info.

Any chance in you sending me that technical part via PM, no worries if you don't want too.

Paul

Heh, found her Facebook page LOL.
Also seems that she started work for BTOR in 2014.

Paul

Edited by PaulKirby (Fri 13-Feb-15 13:01:33)