It's just the lousy information and systems within Openreach Tommy. If the cabinet is full the ISPs get information from the database saying that, and that as a result they cannot order anything to do with FTTC.

The Openreach system at that level don't seem aware of the possibility of FTTC >> FTTC migration. End of. It needs amending to recognise the number submitted as an enquiry already has FTTC on it and reply so - then allow a migration order to go through if submitted.

Obviously at migration time they are aware that the line is already on FTTC and act accordingly.

In reply to a post by RobertoS:

It's just the lousy information and systems within Openreach Tommy. If the cabinet is full the ISPs get information from the database saying that, and that as a result they cannot order anything to do with FTTC.

So would they manage any better if they were not part of BT?

I doubt it. As it is now it stops people migrating in to Infinity, which can't be a request from above.

batboy is right if its not BTw to BTw which it wont be as he is with sky and moving to talktalk.

If a LLU provider is involved then its ceased and reprovided, so not advisable on a full cabinet.

(note, it is possible the cease and provide process reserves the port, but I havent read anything that says that).

Edited by Chrysalis (Fri 04-Dec-15 05:05:46)