That depends in what format the poster is looking at the thread in Lee, I see his post as directly beneath the first post of the thread.

Apologies. That view makes it confusing imo

Hi - yes, sorted now and getting full speed. The problem for me was, apparently, that my contract had not yet officially started (the process has been going on for a long time), and the speed was pegged at the maximum for the old line.

The installation was on a Friday and it was sorted by the following Monday afternoon, but I did hassle BT in the meantime. Not sure if it would have sorted itself out automatically

Snap issue with number porting was not showing correct product on bt.com since they've changed it and given me new telephone number (going to port original number on copper over to voip).

Good old bt =)

Thinkbroadband tester only shows 125mb max speeds all the time though speedtest.net ok and bt wholesale speedtester

In reply to a post by TheHedgymon:

Hi - yes, sorted now and getting full speed. The problem for me was, apparently, that my contract had not yet officially started (the process has been going on for a long time), and the speed was pegged at the maximum for the old line.

The installation was on a Friday and it was sorted by the following Monday afternoon, but I did hassle BT in the meantime. Not sure if it would have sorted itself out automatically

Got a link to one of the results on our tester?

http://www.thinkbroadband.com/speedtest/results.html...

Based on the shape then either your AV software is in the way, or something odd contention/throttling going on.

Ookla reporting higher is no surprise based on the shape. The hint that something is up is the way the single and multiple download are a long way apart, and suggests each download is throttled to around 25 Mbps, and thus ookla who use a higher number of simultaneous downloads is also likely to report higher.

We can up the number of downloads, but that makes the test less reflective of actual use.

How is the connection behaving when you download a single file without any download managers/accelerators?

Its just dropped back again no longer doing 330 any more on speedtest really annoying as its not evening hitting minimum commit rates now.

No AV or anything else to interfer direct from openreach -> PPPoE on macbook pro (same results when on homehub5)

In reply to a post by MrSaffron:

Based on the shape then either your AV software is in the way, or something odd contention/throttling going on.

Ookla reporting higher is no surprise based on the shape. The hint that something is up is the way the single and multiple download are a long way apart, and suggests each download is throttled to around 25 Mbps, and thus ookla who use a higher number of simultaneous downloads is also likely to report higher.

We can up the number of downloads, but that makes the test less reflective of actual use.

How is the connection behaving when you download a single file without any download managers/accelerators?