I did test the phone in the telephone point with the faceplate. This was when HH5 was connected visa adsl filter to main socket. (I also checked the telephone point was wired at the back and it is) Telephone would not ring out or receive calls. This makes sense as there is nothing attached to the master socket/faceplate layers other than the two wires from the outside line.
That's great, in relation to what I was worried about. I was checking that you don't have what is called "star wiring", where that particular extension was fed from a junction box between where the incoming cable reaches the house and the master socket

. That causes havoc on FTTC. (Bad enough on ADSLx).
Can you just confirm that dead extension is a normal socket with a single full faceplate? Not a second master which has the small bottom half detachable. It doesn't matter at the moment but worth knowing in case it is ever connected in, as having two masters on the same line is bad news.
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