Pictures coming up shortly but can confirm the "outside" one is on an outer wall (I'm in a first floor apartment tho). Images of wiring on this one will have to be the back wiring as that's all there is...

I can't trace any wires, it's all through walls but yes, infinity works on both sockets in the living room; even when taking the front plate off and using the new master socket.

(You've now got two identical posts. Deleting either would help us . Click the Edit button and that gives you a delete option as well as a change one).

I was about to post similarly to ukhardy07, whose post wasn't there when I started reading yours. As he says, we need photos, I suggest of each socket assembled, and of the backs of the removable faceplates where the wires are attached. Make sure it's clear which back of faceplate goes with which assembled pic.

http://imgur.com/a/TVa2U

Sorry, I thought I'd replied to the wrong one.

I'll delete this one...

Your picture of the standard faceplate with the 2 3 and 5 connections, if I'm not mistaken. The middle one with the orange is number 3 is it? If so, and if not go to whichever is "3". Gently remove the one on connection 3. Do not cut it.

Then see what speed you get once you reassemble that.

The fancy (MK?) socket I know little about. So need to know what the connector numbers are. Nothing obviously corresponds with the standard master faceplate, which worries me a bit. But with luck it doesn't matter.

I'm still not clear about

In my living room there are two phone sockets, one on an outside wall and one on an internal wall. I've just moved in and we're told one is a wired link to the socket in the bedroom, as in you use a splitter from the main socket into the other one and you then have a working socket in the bedroom too. The engineer has fitted a faceplate on the internal one.

Trouble is, even when using the master socket on the new faceplate the other one is still active, i can even connect to Infinity on it; so they're linked even via the master socket. Each socket has two sets of wires, twisted together into the same connectors (pins 2 and 5) on the non faceplated one and also the bell wire (pin 3) is connected on both, if that matters.

Particularly the "you use a splitter from the main socket into the other one". A cable? From which socket of the splitter to where?

Does the bedroom one work when you have the pictured faceplate removed? Like when you took the photo? (Just checking a phone plugged into gets a dial tone or not is enough to check, if you have a landline phone).

A picture of the inside of the bedroom one might help, but if it's one of the fancy ones please tell us the pin number of each colour.

I've just had a thought. This "external" one, you mean outdoors? Is it like the one in this picture once the lid is closed? Grey, with no actual socket?

No, it looks like it does on that first picture, that is the actual socket.

It's basically a fancy version of this: http://www.socketworld.co.uk/ekmps/shops/socketworld...


Next to it is one of these: http://cdn.toolstation.com/images/141020-UK/800/1471...

It's not outdoors, no, it's just on an external wall but it's indoors.

The bedroom one is simply one of these: http://www.kitz.co.uk/adsl/images/phone/LJU3_front_f...