The other socket in the living room definitely works when the test socket is exposed, not sure about bedroom as I'd have to disconnect to test.

So you still have a bridge tap issue. You need a decent Openreach cove to come and find the 'true' feed and then make the socket you require the one and only master...... Oh, and then have them do a reset.

Just seconding the advice here really. Try the socket with the faceplate removed and the modem connected, also when openreach come ensure they carry out a DLM reset else it could take weeks to improve.

I wonder if every flat is done this poorly, or whether it is just yours.

In reply to a post by ukhardy07:

Just seconding the advice here really. Try the socket with the faceplate removed and the modem connected, also when openreach come ensure they carry out a DLM reset else it could take weeks to improve.

I wonder if every flat is done this poorly, or whether it is just yours.

There's no dial tone on the faceplate when removed as I've just tried that but as I say I can't reconnect it up as yet.

The literature we got with our executive apartment (flat? - how dare you haha) says every room is identical, so I think they are, worryingly.

If you get a decent engineer they'll sort it out. If you got any of the engineers on this forum they'd sort you out. I am just hoping you don't get Kelly comms!

If all apartments are the same then openreach may be aware of the issues as they've likely seen it already in the others.

I mean seriously who integrates the TV antenna and the phone socket? Me personally if I see a shiny MK phone socket a small part of me begins to shrivel up inside, it usually means a nightmare ahead

In reply to a post by ukhardy07:

If you get a decent engineer they'll sort it out. If you got any of the engineers on this forum they'd sort you out. I am just hoping you don't get Kelly comms!

If all apartments are the same then openreach may be aware of the issues as they've likely seen it already in the others.

I mean seriously who integrates the TV antenna and the phone socket? Me personally if I see a shiny MK phone socket a small part of me begins to shrivel up inside, it usually means a nightmare ahead

OK, I'm intrigued, what/who is Kelly comms?

EDIT: I've just Googled, and no, I don't want them but they appear to be in London and I'm in Yorkshire lol

Edited by deleted (Thu 25-Aug-16 15:52:02)

Quick question for the learned here.

Is there an easy way to refit the bell wire without a proper tool (although some might agree I qualify as that)?

Really thin screwdiver?

I don't really want those disconnected when he/she arrives, especially on the OpenReach faceplate.

Edited by deleted (Thu 25-Aug-16 15:54:50)

Having the ring wire disconnected should be of no issue to the engineer - it is very common practice in extension wiring with broadband.

I have though in the past pushed them in with a thin screwdriver but generally people would strongly recommend a "krone" tool - basic plastic ones can usually be picked up in homebase or similar in the electrical/phone accessories section for a few quid.

EDIT : Looks like I overestimated the price On Homebase for 23p for the basic plastic one.

Edited by ian72 (Thu 25-Aug-16 15:59:59)

In reply to a post by ian72:

Having the ring wire disconnected should be of no issue to the engineer - it is very common practice in extension wiring with broadband.

I have though in the past pushed them in with a thin screwdriver but generally people would strongly recommend a "krone" tool - basic plastic ones can usually be picked up in homebase or similar in the electrical/phone accessories section for a few quid.

EDIT : Looks like I overestimated the price On Homebase for 23p for the basic plastic one.

23p!!! You obviously missed the post where I said I'm from Yorkshire! haha

I'll leave it if they're not gonna be bothered, I just didn't want to be blamed for anything; apart from the bell wires I haven't touched any of the wiring.

In reply to a post by SpecChum:

I don't really want those disconnected when he/she arrives, especially on the OpenReach faceplate.

If you get an Openreach engineer who has any idea what they are doing, they will never connect the bell wire. It is not used anymore and is an historic cable.

It was used a long time ago in pulse dialing systems which are almost obsolete.

In short no problem they'll be happier with it removed.

Edited by ukhardy07 (Thu 25-Aug-16 16:48:39)

Is there an easy way to refit the bell wire without a proper tool (although some might agree I qualify as that)?

Really thin screwdriver?

Hell no ! Bodge central, and adding insult to injury.

I don't really want those disconnected when he/she arrives, especially on the OpenReach faceplate.

The engineer won't be phased, they will know why you've done it.